All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 7, 2020

I needed help with support and the customer support representative Olivia was of great help. 10/10 recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

jjHonestly, Sms Bump one of the amazing and essential applications that you must have integrated into your store. for only some sents you get some new orders from your abandoned cart and this is something so helpful for us, thanks again

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

the set up was easy and the girls were awesome! it took a sec to validate account really happy. now i can start my automations!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 6, 2020

Intuitive and easy to set up. The support is also very reactive! I use it on all my shops. I recommend

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

best sms app highly recommand and very fast responding customer service they gave me all what i was searching for

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

She was so patient through my navigating to the right section. Turned out I was in the right section, but I had gotten lazy. So she went back to square one. Loved the experience. Great staff.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

Very easy to use even if you are a dork at technology! The support staff is incredible as well. You get answers and help in minutes, not hours. The free plan also includes a lot of helpful tools and automations.

Using app

3 days

Total reviews

2

Average rating

3.0

4 / 5 Share

Dec. 4, 2020

I am using this for abandon cart messages, it was fairly easy to set up and it's a very well known trusted brand.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 4, 2020

Service client très réactif donc cool. Cette appli peut faire une grand difference sur le CA, ce n'est pas a négliger, je recommande

Store

Calouna

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Extremely fast and beautiful help by Angelica. Thank you! Topping up my balance big now :)..........

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Superb application, a really cool team and a great listener, I recommend it ! Thank you so much for your help and your happy vibes :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

I was able to get my questions answered in a timely manner. My questions were answered respectfully and in detail.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

New to adding this application to my website to increase functionality and their assistance has been amazing. They helped get things set up, and assisted me with setting up my first messages going to customers.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 3, 2020

havent used it yet or seen results. Have just installed it and used customer chat to troubleshoot some things

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 3, 2020

I used the app for setup and my agent PL was amazing and very patient. Her replies were very quick! Very happy with my service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Very helpful customer service. While I did run into a couple issues using their popup forms (which are listed as "beta" at the time of this review), the customer service was great! I received a reply in less than an hour and they were very helpful. I also reached out to customer service with a question about their service and they responded very quickly. All in all, I am leaving this review mainly to express how impressed I was with the customer service. As for the app, it works exactly as listed and I am very happy.

Using app

23 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 2, 2020

Unprofessional. Made me lose so much time and money, they get your account inactive without telling you. Note to their reply : I had no problem with complying, I even asked their support and they told me everything was fine. Many things have to be improved on this app. I advice to rather go to an email solution like Omnisend that have SMS (or Klaviyo too I think).

Using app

10 days

Total reviews

5

Average rating

1.4

5 / 5 Share

Dec. 1, 2020

Within a week of using this app, we saw terrific results and ROI. Super user friendly to set up automations and flows, and great customer service!

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

4 / 5 Share

Nov. 30, 2020

I didn't used the app yet but the team is amazing. The helped me for all the steps with patience and kindness. Thank you so much

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 30, 2020

Great app and better customer service! 5 stars! Was trying to validate my account and was walked through the process step by step.

Using app

9 days

Total reviews

1

Average rating

5.0