Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#14,272
All reviews
Rating Breakdown
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Nov. 15, 2020
Excellente application j'ai adoré leur assistance très très rapide (dans les 10 secondes). Je recommande !
July 30, 2021
i love how well i can use this app and break my customers into segments so i can skyrocket my sales. the team is very helpful as well.
Nov. 14, 2020
Great support, I am continuing to learn the app and as long I can get support like that then I am good. Thanks, Radly
Using app
Almost 3 years
Total reviews
2
Average rating
5.0
Nov. 14, 2020
Harry helped me enormously by answering all my questions about the application. I highly recommend the person and the application.
Nov. 14, 2020
Best app ! it really helps for your conversion rate ! I always use SMSbump for my SMS campains ! I wish luck to all of you guys !
Nov. 13, 2020
Best app for SMS Marketing. Really simple and effective. Also a great custommer service. I'm using it in all my stores.
Nov. 13, 2020
I'm using this app for about a year now, no complaints, great customer support, the app works great for me so far. thanks
Nov. 13, 2020
So far so good. Im still trying to understand everything. So i cant give a detailed review on the app itself but the customer service so far is on point.
Nov. 13, 2020
Fantastic service! very helpful chat. great company all in all! cannot wait to see the conversion boost. would definitely recommend!
Nov. 12, 2020
Very good. Set up was quick. I have not used it enough to give a full review, but I am sure it will be a good one. thx.
Nov. 12, 2020
Customer support is great! They are all very patient with any doubts you may have and they are also quick to resolve any problem you may encounter. The app is great my ROI is incredible.
Nov. 12, 2020
Amazing customer support team and an equally amazing App performance and unbelievable ROI. I would recommend SMSBump to quite frankly anyone who has any sense in Marketing.
Nov. 12, 2020
This is a fake service which does not intergrate with smile at all, you will loose money and be charge for intergartion which doesn’t work I all fairness lying isn’t gonna get you off the fraudulent hook. 1 charging for a service which doesn’t exists is called Fraud !!!!!! 2 I’m yet to wait for a response from your so called developer team . 3 I have reported this to Shopify investigations , and lodged a complaint with smile and will lay a charge of fraud with the CCMA INTERNATIONAL . Hence this is a fake plug in , app service , which takes your money but doesn’t delivery what is promised , FAKE FAKE FAKE FAKE
Using app
About 1 month
Total reviews
1
Average rating
1.0
Hey, We've been in touch with you trying to help you set up Smile for some time already. Not sure what you refer as "fake service" as we are waiting for a response from your side. Thanks and looking forward to fixing this. Update1: responded to the customer almost instantaneously. They have a problem with a third party integration. Working on solving it for them, but the customer stopped communicating. Update2: The customer stopped responding after countless of reach outs.
Nov. 12, 2020
The app is really easy to use, and the team is super helpful and fast in answering any questions that I have had.
Nov. 12, 2020
I used the app to help me decrease the abandonment on checkouts, and it surely helps a lot. The costs are super cheap and you can get insane ROIs, I suppose it is very helpful for bigger scaled stores, but it is helpful for smaller ones to get more revenue. I highly recommend this app for SMS Marketing.
Nov. 11, 2020
Very professional service. They can install problematic elements with employee accounts, really convenient and appreciable.
Nov. 10, 2020
top-notch service, very reactive support, simple application the live chat really helped me to validate my account quickly
Nov. 10, 2020
Application top et service client au top ! Rien a dire. Toujours présent dans le chat d'assistance pour nous aider à évoluer dans cette application anglophone.
Nov. 10, 2020
The worst experience EVER, I've been waiting for their response for 3 weeks, but I still got no response at all on any of my help requests or refund request. I emailed them 5 times and contacted an online service 3 times. I already added $20 to my account. The worst part is I can NOT even open the App. I've been waiting like an idiot wasting my time and my money. I can not even open the dashboard. The App does NOT work at all. It keeps popping out to smsbump.com. It looks like the app is nothing to do with Shopify. PLEASE PLEASE DO NOT USE THIS APP. Terrible after-sale service(no service at all) All I want to do is get my money back.
Hello, Unfortunately the email response we've sent landed in the SPAM folder, thanks Intercom. The fact that you were not able to set up might be unfortunately due to the fact that you are based in China (sometimes this happens if the servers of the company are not based in China and ours are not) If you cannot use our service we would be more than happy to grant you a refund, so please get in touch with our support team so we can settle this. Thank you.
Nov. 9, 2020
So new to this. Support team is so great! Thank you so much! i needed to add privacy policies and use flows. very fast response to every request.