All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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4 / 5 Share

Nov. 9, 2020

All the Stars to the customer service representative. I had an issue which needed a fresh vibrant mind, and Angelica was it. Super smart, responsive and extremely resourceful. I will try the App because of this experience.

Using app

19 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 9, 2020

I am blown away by this app. Its seriously amazing. Easy to navigate and the customer service is outstanding. Gen had me fixed up in minutes with quick and informative response time.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

they you are amazing thank you so much for your help and guidance. You helped me through the process and made it a smooth transition.

Store

The Bzr

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

Anjelica you are amazing thank you so much for your help and guidance. You helped me through the process and made it a smooth transition.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

I just started using the apps and activate my account. PL has helped me step-by-step to make it happened. Thanks a lot

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Just setting up now, Chat support has been super helpful. Extra bonus points for PL who has been holding my hand! I've done SMS marketing before, but this one is so much easier to create useful messages.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Was a little stuck using the app but harry popped up and talked me through the issues in a swiftly manor; Love the fact that their is a team to answer any questions plus short video tutorials to get the best experience! highly recommend this app! KellS

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Great app and amazing customer service... ..........................................................

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

This app is very easy to use. It has helped my business and reduced cart abandonment. And most importantly helps you avoid leaving your hard earned money on the table. Which you've paid for ads to acquire the customer in the first place.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Good costumer service the lady was very helpful and clear. I hope the app is as good as the people there

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Just set up the app. The best customer service I have ever received from an app, very helpful and explained everything concisely.

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Very good app and excelent customer service . The attention was very quick and I could solve all my questions .

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Love how there is a chat box in the right hand corner. Customer service was on point, quick to respond!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Great customer support. Got setup fast. Can't wait to report results! Thank you very much! UltimateDog.com

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

amazing app, better customer service. Responded within 5 minutes and took care of all my needs oday.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Great and quick feed back! Very clear and easy to validate my account. I really enjoyed my experience.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Awesome app, it really helps increasing conversions! will definitely keep using it to get more clients and increase my ROAS.

Store

ISPANU

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 2, 2020

Does not import Shopify contacts, it's pointless to download. The support suggests adding other sign up forms, so what's the point of having the app?

Using app

About 1 hour

Total reviews

7

Average rating

2.4

Developer Reply

Hello, We've checked your case and unfortunately, as my colleagues already told you, there are strict laws for sending SMS messages. Unfortunately, your list was not compliant with those laws. Compliance is our number one priority and we would only allow lists from other text marketing apps, which have been neatly gathered. Just as an example if you message your clients without them opting in properly, you can get a lawsuit for $500 to $1500 per text message and we definitely cannot tolerate that.

5 / 5 Share

Oct. 30, 2020

When I asked for a help through the chat, the action of the support team was amazingly quick and professional. I was wondering with several things regarding the set up issue, now I got clear. many thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Superb features, flexible plans and really easy to use. Had some small confusion with the theme but the support is just incredible and helped me with it in no time.

Using app

29 days

Total reviews

1

Average rating

5.0