All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 2, 2023

Great job elijah

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Great support and quick and easy helper was PL

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Very quick and helpful

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Marnie provided a good service 10/10

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Aj was wonderful! Took care of what I needed super fast and made me feel like I was in great hands. 10/10 recommend this app for support alone!! (functions work great as well, but support is on FIRE!!)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

John D was very helpful and assisted quickly.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Elijah helped me fix an issue with my account in a matter of minutes. Thank you!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

So far i am loving the app and finally getting used to my store on shopify. Hoping this will be a successful year! BIG SHOUT OUT TO REGIE C - - who helped me validate my site by adding all the correct legalities for sms marketing where they need to be. It was directed to me super easily, youtube videos if i needed a visual which was a great help. Please get more people like Regie C to help - - has the patience of a saint :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Elijah was instrumental in resolving my issue with an impressively quick response and clear guidance. I appreciate the valuable support provided, showcasing a high level of professionalism and efficiency.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Great support from Elijah while setting it all up.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Great customer support from @AJT and also Elijah. Top Peeps!! ⭐️

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Really helpful customer service provided by Quin - The platform is also easy to use and good value for money. - highly recommend

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Servicio de atención al cliente muy eficiente. La página es sencilla y muy útil. Especial mención a ''Alex'', que nos ha ayudado en los problemas que nos ha surgido.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex. Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy. Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales. Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit. Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential. I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Hello, Alex really has helped me today get verified I appreciate him a lot this is the best app out right now.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

L'assistenza è super veloce e precisa. Don mi ha aiutata in ogni passo. Perfetto.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

It's a good app. and the customer service is excellent. Their live chat works 24/7 and the customer service agent "AJ T" helped me to solve all the problems and doubts I had. Recommend the app. 10/10.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

really good help from don

Using app

About 4 hours

Total reviews

1

Average rating

5.0