All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 18, 2020

Angelica helped me update my number. When I went to send a test message to myself , I noticed my number was missing a digit. I started a chat and within 5 seconds Angelica hopped on and I told her the issue. She fixed it in less than a minute! She was so sweet and very helpful! Definitely recommend this app. Easy to use and AWESOME customer service!!

Store

KozyU

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We really appreciate it :)

3 / 5 Share

July 17, 2020

The Set Up is a little bit complicated and i was lost like Frodo, but after a few Videos i was ready to set up everything right.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review. If you want to get the most from our app, please contact our support team :)

5 / 5 Share

July 17, 2020

Customer support is great and app is easy to set up and use. They also provide a lot of useful videos and tutorials to help you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words!

5 / 5 Share

July 17, 2020

Best app for marketing automation. Really helps a lot and the support is also amazing. Hope to get the most out of it.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review! Don't hesitate to contact us again should you have any questions in regards to our product.

4 / 5 Share

July 17, 2020

Good experience. I've been told it's the best SMS app. I hope it works well. I have been very well attended and have helped me at all times to resolve any questions

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Happy to see all your questions were resolved. If you do have anything additional you would like to ask, feel free to contact us again :)

5 / 5 Share

July 17, 2020

PL is a very helpful and friendly lady who patiently guiding me to set up and use the app. Will give it 5 stars for its user-friendly interface and helpful staffs!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the amazing review!

5 / 5 Share

July 16, 2020

Very helpful people :) App is awesome just starting it with this store but ive used it before and it is great!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this! The whole team appreciates this πŸ€—. If you do have any questions, feel free to contact us.

5 / 5 Share

July 16, 2020

I have not used this app yet but I love the customer service already, thanks for the help Harry! I appreciate it.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Harry is great! If you need additional help from our team, feel free to contact us again :)

5 / 5 Share

July 16, 2020

I would recommend this app, it's amazing! Great service, everything is clear and very pleasant app to work with!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! If you need any help setting up our app, feel free to contact us :)

5 / 5 Share

July 16, 2020

Best app ever create. Really increase your conversion . Really nice support help me . Recommanded .

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to see you are getting the results you were hoping for! Enjoy using SMSBump!

5 / 5 Share

July 16, 2020

Great app and really helped me with everything I needed. This is an app that everyone should have in their stores and if you dont have it then i dont know what you're doing

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! πŸ€—

5 / 5 Share

July 16, 2020

I use this app on all my store, also the support is top-notch and helps me with my questions. Must have an app for all Shopify owners.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review!

5 / 5 Share

July 15, 2020

Great product and exceptional service. Very ideal app because it effectively executes everything needed to secure subscribers and grow your business.

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the review, and enjoy using SMSBump!

5 / 5 Share

July 15, 2020

Awesome Customer Support, as always :) They always help me out and the app is the best! I would recommend it to anyone.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! It means a lot to us that you are appreciating the hard work our support ninjas are putting in helping you and everyone else πŸ˜‡πŸ€—

5 / 5 Share

July 15, 2020

SMS Bump and the people are great. I had trouble integrating my other apps with SMS Bump. The SMS team walked me through everything and helped answer all of my questions.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to see everything was resolved in a timely manner. If you do have any other questions in the future, feel free to contact us again :)

5 / 5 Share

July 15, 2020

Best customer support, very very funny and helpful. I really appreciate this application, FOARTE BINE!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words!

5 / 5 Share

July 14, 2020

Amazingly Useful. Every step of the setup is easy to handle. The chat box is also extremely helpful if you need help with a certain area.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! Our support team is working really hard to make sure you achieve the best possible results. If you have any additional questions, feel free to contact us again :)

5 / 5 Share

July 14, 2020

Great app!!!!!!!!!!! Very good customer service they answered my then less than 5 minutes!!!!!! Very good app

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words!

5 / 5 Share

July 14, 2020

amazing app, great customer service, fast response.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks, we really appreciate it! πŸ€—πŸ€—πŸ€—

5 / 5 Share

Feb. 14, 2023

Amazing customer service! I needed some assistance shortly after downloading and their team very quickly came to my rescue. Joann was super helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Happy to see your questions were quickly resolved. If you have additional questions, feel free to contact us again!