All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

June 13, 2020

Angelica was great at helping me with something that was soo simple, but very helpful in setting up my pop out form. This type of customer service is incredibly valuable as you are working to set up your store.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2020

The customer service from Angelica is excellent! She assisted me every step where I needed help, though I tried to trouble shoot myself sometimes. We got the job done in the end, especially about the GDPR compliance which is essential. Kudos to Angelica!Well done!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2020

best sms marketing app, their customer service is also really helpful if you need anything! ----------

Store

Feintex

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2020

I used this app to help me set up text marketing. I enjoy using this app. This will increase my conversion rates and returning customers.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Bit of a nightmare to set up but so far so good. Angelica really helped me with getting everything sorted out, mind you this was on a Saturday in the morning so their dedication to customer service is authentic

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

The application is amazing, i had a small issue and the support team was so quick to help me resolve it! keep being awesome guys!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Everything was clear, affordable prices and the set up was quick and easy plus the customer service was on point!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

I used this app to help me set up text marketing. I enjoy using this app. This will increase my conversion rates and returning customers.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

The customer support was very quick and helpful in setting up all the compliance requirements and validating my account! Looking forward to using this app.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 11, 2020

I am just starting with SMSBump, but it's very easy to use and a really cool app. Hope it drives me more sales. By the way, they have great support!

Store

Trinexy

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 11, 2020

Great app. Test messages won't take you to the abandoned cart though. Hope they can fix this in the near future. Everything else good.

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 11, 2020

The customer support and instruction are amazing! I got my issue resolved within a matter of 5 minutes :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

It is my first time to set up store, stuff was very kind and helpful to guide me ! Thank you very much !

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

I really loved the customer service I received! There was always someone to help every step of the way.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Mladen is great. She has to be the manager lol. Thank you for everything! Youre the best. Recommended app always

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

I never write reviews on Apps.. But this one!! Wow!!! Geneius App, i can not explain enough how important this feature is!! If you not using this App you simply doing a mistake and leaving money on the table. Well done guys, on creating the best App i have seen for Shopify. Those who give you less then 5 stars should be banned from Shopify.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2020

Great customer service. Just started using the app on a new store. I have it on another store and it has made a few sales which only end up costing like 5 cents.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Very nice customer service! I need some help with my account and the customer support named Olivia was very helpful and address my concern very quickly!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Awesome Support - had few issues with the app, sorted it out right away. so far so good. thanks a ton.

Store

ORIONZ

Using app

About 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

June 10, 2020

Awesome service. Responded to an issue and (hopefully) fixed instantaneously. Hoping we start seeing some results soon.

Using app

Over 1 year

Total reviews

21

Average rating

4.9