All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2020

The girl that helped me was really kind and patient because I didn't understand at the first try. She helped me all the way and responded quickly. Excellent service plus the app is really helpful for my store. Totally recommend it!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2020

good app aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2020

I have used SMSBump for a very long time now. This is the third store I've installed it on. Over the years it has generated 1000's in revenue with a tiny spend. This is most likely my all-time favourite app.

Using app

8 minutes

Total reviews

6

Average rating

4.7

5 / 5 Share

June 21, 2020

I use this app to help with my Online Store. It’s great and customer service is amazing. Fast response and quick solutions. I would highly recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2020

Customer service is 11/10 and the service is outstanding. Definitely recommend to anyone starting a business.

Using app

3 days

Total reviews

1

Average rating

5.0

2 / 5 Share

July 22, 2020

Has some good features but its disappointing they don't have a mobile template version for the floating button pop up. It covers the whole page and is quiet ugly. Wish I could create a initial pop up and if users would exit out, it would stay as a button in the bottom corner to be reopened again. Postscript does this...

Using app

2 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi there! Stoyan from the SMSBump team. I just spoke with our developers and they assured me that our templates for floating button popups are actually mobile-friendly. We would be happy to sort any issues that you have with our app, so feel free to contact our support team. Looking forward to your feedback.

5 / 5 Share

June 20, 2020

So I honestly like how this app is able to boost my conversions! Text messages and emails after sales, purchase, during abandoned carts, and for notifications. The possibilities are endless, Its awesome

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2020

Great Support , I really recommend this app The best thing I got as recommendation from friends . Thank you SMSBUMP

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2020

Good app, simple and efficient, help build customer's trust and acquisition, simple to customize. version Free need more options

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

good service. easy to use app............................................................................

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2020

SMS Bump app is a key driver of our customer acquisition and retention growth. As an e-comm startup, the most important benefit of using this app is the ability to create international messaging flows to reach our customers worldwide in their respective languages. Plus SmsBump support agents are always quick to respond to our inquiries. Highly recommend them for businesses with an online presence. Thanks ! :)

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2020

MUST have for any store. Amazing customer support as well. Helps tremendously with abandoned carts, it's a no brainer.

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 17, 2020

Not very useful. Trying set up some things but the pages dont load on mobile devices. Not sure why. No information provided on this. Doesn't seen to be working at all. Wont use again unfortunately

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello and thank you for your feedback. Stoyan here from the SMSBump team. From what I understood, this is probably a misunderstanding. Please reach out to our support team (you can use [email protected]) and we would be happy to help you with this issue.

5 / 5 Share

June 16, 2020

Getting started now. Really exited to start converting more sales.. Very user friendly and has a lot of options to hit what your targeting. Thanks Again.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 16, 2020

Clear instruction and quick response. Great service provided! I was assisted every step of the way !!

Store

DinkIt

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 16, 2020

very helpful coustomer service, i enjoy to use the service and it is good value for money, and i would recommend it to other users of shopify for sure. Thanks for your support and i will be using the app for a long time to come

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

Love the app, its very useful and not difficult to use. I love the quick response from the staff whenever I get stuck. Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2020

15599% of ROI glad to use this app, the best! Wow. You cant belive it until you use it, the best experiencie by far. I will recomend

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

Customer support is awesome, Olivia very friendly and quick respond, thanks Olivia :)

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2020

Not only it provides all you need to start winning SMS campaigns, the support has been quick, and very helpfull

Store

Limami

Using app

7 months

Total reviews

5

Average rating

5.0