All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

May 20, 2020

Excellent help from PL was very fast to respond and helped me with the problem! Also, helped with other questions I had sending useful links to follow as a guide :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

Awesome Services, Sending Sms really fast and I love their dedicated numbers. You can choose a number for every country you want.

Using app

24 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 20, 2020

nice app to make good business with my costumers. I'm sure my business will raise with this app sms bump

Using app

7 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 20, 2020

SMSBump is a must for me for every store now. it really helps to recover most of the abandoned carts. I prefer SMSBump instead of normal e-mail marketing because the open rate is incredibly higher! I Highly recommend this app to everyone that is looking to recover their abandoned carts, also the price is really cheap!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

Angelica from Philiphinnes resolved my problem, with 2 stores cause i wanted to transfer money to store from another store. She is very quickly, nice, patience and empaty with customer. Highly recommend work with her.

Store

Anatri

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

A relatively new user on Shopify I needed help to setup my SMSBump SMS. The support team held my hand and I was up and running in no time. Great product with great support when needed. Recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2020

I only trust SMS Bump in my marketing needs. They provide fast and great support to their partners. Keep up and more power!

Using app

10 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 26, 2020

Great when it works, but seem to have bugs somewhat frequently. The team is very responsive though and addresses them quickly when notified.

Store

Ohza

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 19, 2020

Very good customer support and very well made app, I would recommend it for anyone looking to add text marketing to their site!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Flipping awesome! Still going through all these options - this is the 'how to make your life easier' app. Lovvit!

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 19, 2020

I haven't set up any automations yet, but the team was really helpful with the set up. Incredibly quick responses, and providing all the information I needed.

Store

KatKin

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 19, 2020

Great customer service and the app works like magic! 3828.44% ROI with the simplest abandon cart automation so why you are not using it already?

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

Great Customer Service! Literally replied me within 2 mins of me sending an email! Definitely surprised but happy at the same time. 5 stars!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Great Customer Service! They answer quickly go out of their way to help you out. Easy to use recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2020

Must have app, everything is perfect, you just have to set up it properly and it works on autopilot. Recommendation!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

I’m giving 5 stars because I know they are trying. However if you use the free version you will get texts from customers but you can’t read or reply to them unless you upgrade. That’s not acceptable on my end to leave customers hanging. It needs to be changed. Either remove that capability for the free version or limit the amount of customers. Other than that it seems to perform ok.

Using app

About 3 years

Total reviews

10

Average rating

4.8

4 / 5 Share

May 18, 2020

The app works great, But same time it does not deliver messages to some countries..But it is considered the best App for me

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 18, 2020

Cool support! Good Return on investment best option out in the market thanks thanks thanks thanks,

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2020

I used this app to help my new store build SMS Automation and Flows to the customers. This really helps us by having a CS that is very responsive in providing assistance.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2020

Great app and best customer support team that helps you understand how to use software. One of the most user-friendly apps available!

Using app

3 months

Total reviews

1

Average rating

5.0