All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2023

J'ai demandé de l'aide et la réactivité est incroyable ! Merci à Elijah qui m'a gentiment aidé et à Regie aussi. On voit qu'ils y mettent tout leur coeur à aider.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Good joobs

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I had issues with sending out my campaigns and Quinn was very helpful. All in all the app is super easy to use.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Had an amazing experience on setting up this amazing app. Alex was a fabulous help. Thanks so much guys

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Wow, cant believe how useful this app is! I would say its almost criminal that this is for free! The customer support is also great, Alex helped me so much. 10/10 I would use this in other stores too

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

AJ T was amazing. Answered all my questions and gave me very valuable insight into some features included with my membership. I cant thank AJ T enough for all the help I received.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

PL and she was very helpful honest and nice i highly recomend

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Super user friendly PL helped me get my SMS setting all set to make sure I got to send out all my Black Friday marketing text out during a busy time of the year. Definitely will recommend this app to anyone looking to scale.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I had an excellent experience with Don in online chat support. They provided clear assistance, helping me understand things effortlessly. Truly appreciate them for being helpful and efficient service

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Joann was amazing! Super helpful on BFCM!

Store

Luxium

Using app

About 1 year

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 23, 2023

I came to PL customer representative for an issue regarding my flow and was more than willing to assist and correct this issue in a timely manner..

Using app

6 months

Total reviews

5

Average rating

2.8

5 / 5 Share

Nov. 23, 2023

Princess S was very very helpful

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Using SMSBump on Shopify has been a fantastic experience. The app is user-friendly and efficient for SMS marketing. A special shoutout to PL from customer service, whose patience and expert advice were incredibly helpful. Highly recommend SMSBump for any Shopify store!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

I recently reached out for assistance with setting up SMS Bump, and I had the pleasure of being helped by Don from the chat support team. From the beginning, Don was incredibly supportive and demonstrated a deep understanding of the SMS Bump setup process. His expertise shone through as he guided me through each step. When I hit a snag, Don was there with a solution that resolved my issues effectively and efficiently. It's rare to encounter such a seamless support experience; Don’s proficiency made what could have been a complex setup feel like a breeze. The overall service was commendable - timely, precise, and customer-focused. I'm thoroughly impressed by the level of professionalism and am grateful for the excellent support provided by Don. His assistance not only helped me get started with SMS Bump but also left me feeling more confident in managing it on my own. Thank you, Don, for your exceptional service!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Elijah was super helpful in helping me get my account validated. He walked me through the steps and it was rather easy. I was pleasantly surprised by the excellent customer support provided by this company. Way to go!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Quin helped my account get validated very quickly, thank you for the fast support!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Much help, much appreciated !!

Using app

About 2 years

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 23, 2023

John D did a very good and speedy job getting me validated for my ecom store!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Perfect service. Regie help me a lot and help me to resolve all my problems. Lot of thanks

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

great experience, awesome app, helps drive revenue to our store

Using app

Over 2 years

Total reviews

2

Average rating

5.0