Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#13,287
All reviews
Rating Breakdown
Oct. 18, 2017
We had an issue with special characters (their SMS character counter didn't take into account the special ones) and they charged us twice per SMS sent... We got kind of a % refund for it, but overall the apps works as intended.
Oct. 17, 2017
I deleted the app just in 10mins after I installed it. Well the story is quite long. However, I’m really glad that I installed it back on. Not only the easy to use part make me confident about this app but also the support. Mike guide me through step by step, he is so patient and even test my app for many times and make sure it works. Guys, just give it a try! It will save u so much time to contact your customers for sales campaigns or order confirmations! Trust me! U will like it!
Oct. 16, 2017
Mihail has provided EXCEPTIONAL customer service! After signing up all we have had to do is let him know how we want our service to work and he has completely set everything up for us. Exactly what a small business owner needs when trying to implement a new system designed to give them some time back :D Thanks so much SMSBump!! We would give 10 stars if we could!
Oct. 13, 2017
One of the best app for marketing purpose along with auto notifications to customers and most importantly the best support team i've witnessed hat's off to the managment and develpoment team thre automation is so well integrated with shopify one of the best app i've ever used would definately recomment this to all
Oct. 13, 2017
Great customer service! They are quick to respond and listen to your feedback.
Oct. 11, 2017
Excellent customer service....easy to get going....intuitive and incredibly powerful...highly, highly recommend this service
May 18, 2023
Great support! Highly recommend! PL was great and answered my questions promptly! Great support and service from smsbump
April 25, 2017
Couldn't recommend these guys enough. They have been so helpful getting our sms campaigns to work.
April 24, 2017
Always very satisfied with Mihail's super fast customer service. He even initiated an email informing me that I had not properly configured my settings to send to the proper country.
Jan. 24, 2017
Best SMS app so far. The support is fast and responsive. You can send bulk SMS, marketing campaigns and more, highly recommended !
Jan. 14, 2017
Awesome App. Best part is that SMS is always delivered. Also when I had requested a small custom work, they did it for free. They are also very responsive if any help is needed.
May 31, 2016
Had few minor problems at the beginning but the developer helped immediately on solving the issue, even though it was an off day for them. Seems they are working hard on new versions as they proactively receive suggestions from customers for future implementations.
Dec. 27, 2015
I'm not sure if it works or not but I couldn't edit the Transnational SMS text. It always return to the original text. It's no way to test this app to see if it works but it's a great idea.