All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Oct. 20, 2017

amazing app and top notch customer service, highly recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2017

We had an issue with special characters (their SMS character counter didn't take into account the special ones) and they charged us twice per SMS sent... We got kind of a % refund for it, but overall the apps works as intended.

Using app

Almost 2 years

Total reviews

7

Average rating

2.7

5 / 5 Share

Oct. 17, 2017

I deleted the app just in 10mins after I installed it. Well the story is quite long. However, I’m really glad that I installed it back on. Not only the easy to use part make me confident about this app but also the support. Mike guide me through step by step, he is so patient and even test my app for many times and make sure it works. Guys, just give it a try! It will save u so much time to contact your customers for sales campaigns or order confirmations! Trust me! U will like it!

Using app

11 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 16, 2017

Mihail has provided EXCEPTIONAL customer service! After signing up all we have had to do is let him know how we want our service to work and he has completely set everything up for us. Exactly what a small business owner needs when trying to implement a new system designed to give them some time back :D Thanks so much SMSBump!! We would give 10 stars if we could!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2017

One of the best app for marketing purpose along with auto notifications to customers and most importantly the best support team i've witnessed hat's off to the managment and develpoment team thre automation is so well integrated with shopify one of the best app i've ever used would definately recomment this to all

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2017

Great customer service! They are quick to respond and listen to your feedback.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2017

Excellent customer service....easy to get going....intuitive and incredibly powerful...highly, highly recommend this service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2017

Works well! Great for doing product sales.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2017

Great app! Even better customer service. My customers love it too!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Great support! Highly recommend! PL was great and answered my questions promptly! Great support and service from smsbump

Using app

About 6 years

Total reviews

8

Average rating

4.9

5 / 5 Share

April 25, 2017

Couldn't recommend these guys enough. They have been so helpful getting our sms campaigns to work.

Store

Cahnz

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2017

Always very satisfied with Mihail's super fast customer service. He even initiated an email informing me that I had not properly configured my settings to send to the proper country.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2017

Best SMS app so far. The support is fast and responsive. You can send bulk SMS, marketing campaigns and more, highly recommended !

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2017

Awesome App. Best part is that SMS is always delivered. Also when I had requested a small custom work, they did it for free. They are also very responsive if any help is needed.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 31, 2016

Had few minor problems at the beginning but the developer helped immediately on solving the issue, even though it was an off day for them. Seems they are working hard on new versions as they proactively receive suggestions from customers for future implementations.

Using app

6 months

Total reviews

6

Average rating

5.0

3 / 5 Share

Dec. 27, 2015

I'm not sure if it works or not but I couldn't edit the Transnational SMS text. It always return to the original text. It's no way to test this app to see if it works but it's a great idea.

Using app

3 months

Total reviews

4

Average rating

4.5