All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2017

Best of the best. Great platform, convenient and customer service is the best!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2017

Great app, simple and functional. The support team is awesome! Mike listens to customer feedback and has built in some features we suggested which help us greatly! Big thanks! Looking forward to seeing more features and wish the guys all the best with the app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

Great Support. The app is simple and seems to work great for our needs.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2017

I am very happy with the customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2017

This is a great app! We tried to use about 8 months ago April of 2017 and had a lot of issues, but they got ti right now, for black friday we sent out 41,000 sms messages and had a 8-10x ROI, it was great, there was a slight problem that it took alittle longer to send out but Mike and the team worked on everything and we had a great Cyber Monday Morning Campaign. Defiantly Kick ass!

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 24, 2017

best app ever! I have been looking for an sms app since forever and the others I found where rubbish except this one. Love the fact you can top up also so its not a monthly commitment! The minute I used it I got 3 sales in a matter of minutes so this is definitely an effective form of marketing!!

Using app

21 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 24, 2017

What an amazing app!!! If you're not using SMS to recover abandoned carts you're dumb. I really didn't think the results will be that good and I did it just for the sake of trying it... (after all, it's 2017 who the hell uses SMS anymore right?) Bottom line: 17.89% Conversion Rate from traffic originated in SMS. I don't care who you are or what Shopify store you're running but this number is INSANE!!! I don't use it for anything else yet but I might use it in the future for flash sales. The support team is fast and helpful. Highly recommended!

Store

Kewlioo

Using app

11 days

Total reviews

31

Average rating

4.5

5 / 5 Share

Nov. 23, 2017

There are a few Shopify issues with the filtering customers options, that complicate things a bit if you need to segment your lists, but Mike from their support team spent a significant amount of time walking me through some workarounds and importing a CSV list to override the Shopify issue and made sure that we were ready to send our SMS campaigns out for Black Friday. Thank you SO much!

Using app

12 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Excellent product with extremely competitive SMS rates. AND you get unmatched customer service. Would definitely recommend this app to anyone who has a phone number list to work from!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 21, 2017

Insanely good customer services allowing us to set up an SMS marketing campaign within 10minutes of our query. Can't recommend highly enough. Looking forward to seeing the Google Analytics results!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

AJT was super helpful! I had an issue with my abandoned cart emails not sending out ... I had the flow configured wrong. He fixed it and explained as he was going with screenshots. Very helpful and friendly. and all is fixed. Thank you AJ T

Using app

Almost 6 years

Total reviews

22

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

This is the APP we have been looking for!!! Easy to set up and use. And they have excellent customer service. My questions were answered so quickly and they couldn't be any nicer. This is an APP all shops should have!!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

I am really excited about this APP texting is so much faster and accurate way of marketing than email! I did not have any issues with installation but I did have a request and these guys fixed it right up! I am pleased and excited for this!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

I am very happy with the customer service they have been terrific with the set up and available on messenger to chat at any time. Really looking forward to using this app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Great app, I wanted to re-engage past customers having stored their mobile numbers, we got sales in our bricks and mortar store almost immediately and then online sales started to come through. Mike is very helpful when setting up the app. Highly recommend!

Using app

14 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 8, 2017

Their customer service is excellent! I wanted my sign up form to look a certain way on my site, and they corresponded with me back and forth until it was perfect. I didn't have to do anything except allow them access to edit the back-end and they fixed it all for me.

Store

Worthi

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2017

Love the app. Very beneficial to our store.

Store

Glunt

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2017

Super fast and helpful support, app works as it should :) Thanks guys!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2017

Did some test before the site is going live in 2 weeks, and extremely happy, and Mike was really helpfull I am not looking for another SMS Supllier, SMSBUMP will be the one we will go for. Sender ID is working ( UK Test we did) Easy to use.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2017

Very easy to setup. Really looking forward to implementing sms marketing in my business

Using app

6 months

Total reviews

4

Average rating

4.0