Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#14,272
All reviews
Rating Breakdown
Nov. 13, 2023
I've received the best customer service experience from Keano and the app is great overall the downside is for people that don't serve international so cant auto localize all the texts and contents but you can do it manually and the navigation is frustrating for a new comer but I'm sure it gets easier overtime overall great app and customer service
Nov. 13, 2023
I spoke with Don today and he was AMAZING!!!! It was a pleasure to speak to him and he was super patient and helpful!
Nov. 13, 2023
Don helped me a lot with everything I needed to get my customers in the loop with email and sms messages. Appreciate it Don!
Nov. 13, 2023
My experience was great!! John D. was super helpful and even went as far to send me a screenshot showing me exactly how to fix my problem. It made my problem so easy to manage. I'm grateful that you have someone like John D. working for you. You should definitely give John a pay raise!!
Nov. 12, 2023
Nov. 12, 2023
Nov. 12, 2023
DonB did an amazing job getting me up and running. I was surprised that I was able to get real time assistance on a Sunday morning.
Nov. 11, 2023
When I say that there customer support is some of the best ive witnessed, I am not lying, shoutout to Keano for helping me with everything!
Nov. 11, 2023
Excellent, consistent customer service. Every time I reach out, my issues are worked through in their entirety. The same day. It's clear that the customer support agents know what they are doing and have technical training. Great service by Keano and his colleagues. Night and day from many of the other digital platforms I've used.