All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 13, 2023

La atención fue excelente, me resolvieron mi problema muy rápido.

Using app

24 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 13, 2023

I've received the best customer service experience from Keano and the app is great overall the downside is for people that don't serve international so cant auto localize all the texts and contents but you can do it manually and the navigation is frustrating for a new comer but I'm sure it gets easier overtime overall great app and customer service

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 13, 2023

good

Store

Vittelo

Using app

About 2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 13, 2023

I spoke with Don today and he was AMAZING!!!! It was a pleasure to speak to him and he was super patient and helpful!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

regie was helpful

Store

econiks

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

John D is an amazing human being, thank you for your help.

Store

Neolyst

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Don helped me a lot with everything I needed to get my customers in the loop with email and sms messages. Appreciate it Don!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

My experience was great!! John D. was super helpful and even went as far to send me a screenshot showing me exactly how to fix my problem. It made my problem so easy to manage. I'm grateful that you have someone like John D. working for you. You should definitely give John a pay raise!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Very friendly and helpful! Don was superb!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

quick, simple, easy, thanks to my advisor.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Thank you for your help Marnie, brilliant service

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Marnie was a great help and such a nice person

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

So far the app is easy to set up and navigate!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Fast solution. His name is Don.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

i love them

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

DonB did an amazing job getting me up and running. I was surprised that I was able to get real time assistance on a Sunday morning.

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

When I say that there customer support is some of the best ive witnessed, I am not lying, shoutout to Keano for helping me with everything!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

Excellent, consistent customer service. Every time I reach out, my issues are worked through in their entirety. The same day. It's clear that the customer support agents know what they are doing and have technical training. Great service by Keano and his colleagues. Night and day from many of the other digital platforms I've used.

Using app

7 days

Total reviews

1

Average rating

5.0