All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 7, 2023

More help than most apps I've used and Keano was very speedy. The videos are straight forward and it doesn't take long to update.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great job, i have a good support

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Don is amazing ! helped me with validation process.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

the support is really kind and helpful! really appreciate the kindness and how simply are the instructions they give.

Store

INDIVIS

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

"Regie"

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Just installed today and ran into a very small bump. I reached out to support via chat and the little glitch was fixed in minutes! John D was excellent in understanding the issue and then quickly resolving!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

The App support is Good, I got connected with Don, he is fast, friendly and highly knowledgeable, he helped me out through the setup rapidly.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Joann was very helpful and patient. CSR of shopify never failed to help me with all my concerns

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Awesome experience with this app so far. Thanks to Keano whose support was very helpful

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 6, 2023

Salut Princesse. Je suis un débutant en e-commerce et c'est pour la première fois que je configure SmsBump. Je ne peux vous parler objectivement de mon expérience que plus tard. Je crois que mes difficultés actuelles sont beaucoup plus liées à mon faible niveau d'anglais.

Store

NLONAAM

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2023

Johny D is a very good person. he solved my big problem thank you again

Store

Cenobre

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Joann C. m'a apporté son aide et je l'en remercie, il a été très patient et aidant.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Joann was wonderful and quick to help

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Un support exceptionnelles avec Don qui a su répondre à mes questions et m'aider super rapidement !

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Joann C. was absolutely wonderful to work with. She answered all of my questions in a friendly and efficient manner! Honestly couldn't have fixed my flow issue without her! Five stars!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

This application is highly user-friendly and effortless to navigate. I would like to extend my sincere appreciation to "Don" from the customer service department for their swift and efficient assistance during the process. If I should have any additional inquiries in the future, I am confident in the prompt and accurate responses I can expect to receive. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Dale C helped me with my issue of editing my pop-up campaign for my store. Amazed by the customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

I found support quick and was very friendly !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Experience was great using the chat function, Quin was excellent!

Using app

About 1 hour

Total reviews

1

Average rating

5.0