All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 24, 2023

Sorry for the late review, DON B. I found the support very quick, and extremely friendly. Props to your best employee! :) The app itself in my opinion does everything that it promises, no complaints.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Marnie was very helpful and friendly with helping me validate my account! I appreciated the amazing service

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

PL gave me great service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

En contactant le support de SMSBump, j'ai été agréablement surprise de l'efficacité de John qui s'est montré à la hauteur de mes attentes. Une question, une bonne réponse. Clair et précis. Merci ! Monique

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Quick responses and friendly! her name was joann. So im giving her a 5 star as my issue got solved within minutes

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Very fast response time, easy to understand (screenshots) support instructions and very patient with a emphasis on providing excellent customer support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

John was extremely helpful and very quick to respond via chat. Highly recommend SMS marketing service!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Support was great, I spoke with Don and he was very patient and supportive. Keep up the good work. Thank you

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great app, been using it for years in many of my shops and has made me multiple 6 figures of extra revenue. Thanks to John for the help/

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

SMS Bump offre un supporto eccezionale! ho fatto una richiesta e mi hanno aiutato nel migliore dei modi e sono stati gentili! consigliato

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Don is a really helpful and patient customer assistant.It was quick and he help me a lot.He is the best !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Powerful tools with a simple interface. Also their customer service is also great! Special thanks to Elijah for answering all my questions and helped me navigate through the app!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

I worked with PL this evening and she was very helpful and patient. I appreciated being able to connect with support at such a late hour. She enable screen sharing which allowed me to share the issue which she corrected on the spot and then helped me optimize my flow.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Experience has been good - and the support team, particularly - Don- has been very helpful and provided step by step instructions to help me through my questions regarding set up.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Quin was very helpful with my enquiry and had it resolved in a matter of minutes. Very professional.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Amazing service!! Each time I need support the friendly customer service is very helpful and responds quickly!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

I JUST HAD THE BEST AND QUICK EXPERIENCE EVER, I JUST NEEDED HELP DISABLING POP UP SMS, AND I GOT THE HELP I NEEDED

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Don was very helpful. After using it a while I can definitely say that this app is a super-star. It's a must have in the marketing world. It will increase your revenues and it will give you another way to reach out to your customers. Support is terrific and always available to help you solve any problems, even the complex one. I have just upgraded out of their free plan, which already gives you ...

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

They provided quick responds though live chat and Keano was really patient and helpful. Great App!!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

La consiglio perchè può aumentare notevolmente le vendite dello store. Sono stato assistito dal pazientissimo e veramente professionale John del Team di SMS Bump..grazie a tutti!

Using app

2 months

Total reviews

1

Average rating

5.0