All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2023

Djan help me to validate my account in a timely manner. I appreciate all his support. I am very grateful.

Store

IKONICA

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Djan was very helpful. All of my questions were answered very quickly and it was very easy to get instant help when I needed it.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Djan was great help in assisting me with the issues I was having today. I am currently being looked after

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Djan did an absolutely outstanding job, providing invaluable assistance with everything. I am truly grateful for their help. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Marnie provided great customer service and helped me validate my account so I could use the social opt-in feature of SMS Bump. Fast, great, customer service. Keano also provided fantastic customer service helping me ensure that my texts were launching correctly.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Keano helped me with all my questions quickly and efficiently and with great knowledge! Great experience!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Great app and customer support, I needed a few customization and Jeffrey T helped me step by step. I recommend it

Store

Zitelle

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Regie performed the task swiftly and provided extra support with a visual presentation just in case I did not get the verbal instruction.

Store

IIEWAE

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

"PL" awesome customer service was very helpful. helped get my toll free number under 5 min very thankful for her.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

I was thinking the process to get a validation is a pain lol but "PL" was a big help she simplified it for me and helped me steps by steps to make it quick and easy!!! also she waited on me to finish every single step! much appreciate it PL :D

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Reggie at SMSBump was very helpful in getting my account validated. Thank you guys for having such an awesome support team!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

very good app and absolutely amazing support Elijah was able to sort out all my queries in minutes 100% recommend

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

John was superb. New to sms marketing sent great explanations with screenshots and also was very knowledgeable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Regie was very patient with me and helped me through setting up and getting the process going. Thanks, Regie for your patience, you've been so helpful! And AIjohn was also so great, extremely helpful, fantastic team!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Elijah was very good and supported me with the policies and getting verified! It didnt take long to get a response which was amazing!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

The help was amazing def recommend if you need help or finding trouble with anything regarding sms bump.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Love this app! And "PL" was super helpful guiding me along and helping me setup everything correctly. Thank you!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

PL was very helpful today. A subscriber was removed in error and she was able to recover the subscriber's info so that she could resubscribe.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Best app ever, Joann is a good customer service. 100% reccommended. It boosted my sales on one of my stores and Im coming back with a new one. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

John D was really fast with the service and got straight to the point and was friendly, there was no messing around. Much appreciated John

Using app

4 days

Total reviews

1

Average rating

5.0