Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#8,890
All reviews
Rating Breakdown
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Aug. 30, 2023
The customer care is amazing and so is the app interface their representative Don was particularly helpful
Aug. 30, 2023
They are all kind and helpful especially @AJ who helped me a lot when I had a problem with my emails were mixed up.
Aug. 30, 2023
Don was extremely helpful with my concern’s, the service i received was absolutely amazing. I really appreciate the help I received
Aug. 30, 2023
Great app, intuitive and the best to do sms marketing, support always ready to help you and I give my compliments to the operator Elijah for the assistance received!
Aug. 30, 2023
princess s was awesome! fast and friendly and the app is very useful and helpes us reach our goal easily
Aug. 29, 2023
Great support. Fast and knowledgeable help from Princess PL. I greatly appreciate this experience .
Aug. 29, 2023
Be careful of this app, support is horrible too. When asking for a detailed list of the spending, they will just ignore you or ask for more of your information which have nothing to do with the problem you have. App didn't even work properly, customer couldn't use it and then had double the work.
Thank you for taking the time to share your thoughts with us — we apologize for the inconveniences. Our team has reached out to you a few times to help rectify this issue, but we have not heard back. We'd really appreciate the opportunity to make things right.
Aug. 29, 2023
I had an exceptional experience with John today. His assistance went above and beyond my expectations. Not only did he skillfully resolve a complex issue, but he also took the time to thoroughly analyze it before following up with a detailed response via email. His professionalism and dedication to providing top-notch support truly impressed me. I highly recommend John for his expertise and outstanding customer service. Thank you, John, for going the extra mile to ensure my satisfaction.
Aug. 29, 2023
Regie C, he is excellent with customer service, he helped me very quickly and explained everything very clearly and he verified my account in 1 minute, I recommend him.
Aug. 29, 2023
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Aug. 29, 2023
Quin was such a great help. Questions answered quickly and with accuracy. Thank you Quin, you were awesome.
Aug. 29, 2023
Don was a lamb and helped me solve my requests in a timely manner. app works well and is easy to navigate.
Aug. 29, 2023
John B was awesome! I'm absolutely thrilled with SMSBump! It has made a huge impact on my business by significantly increasing my conversion rate. The best part is how easy it is to use and customize. I can create eye-catching SMS campaigns that really resonate with my customers in no time.
Aug. 29, 2023
John was great and didn't leave until my needs were met. Im happy with the sercvice and I'm excited to try out the app in my store. Thanks John for all your help
Aug. 29, 2023
excellent support and very patient staff. I love the they handle the things with great ease and care.
Aug. 28, 2023
She was amazing as I am a new business owner. She answered all my questions and I was able to understand the instructions.
Aug. 28, 2023
Joann was great. Im glad she helped me to resolve my issue even though i was a tad bit slow. thanks girl
Aug. 28, 2023
quick and professional, very friendly and helpful with my query. The process was really easy for me.
Aug. 28, 2023
Quin was very helpful in getting started and looking forward to see how it helps my business to add an extra level of service to my customers