Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#8,890
All reviews
Rating Breakdown
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Sept. 2, 2023
AJ was great! He answered all my questions and helped me start the verification process.
Sept. 2, 2023
Djan was extremely helpful in assisting with my setup and implementation to fix a problem I was having! Great support.
Sept. 1, 2023
john d fixed my issue it could have been a little quicker but never the less he helped
Sept. 1, 2023
I would not recommend this app to anyone. I switched over months ago to use their new email marketing software. After 3 months of using it, they were never able to fully import my email list. I went back and forth and eventually never received any help from their "tech team." I also had a problem where my links in my normal-sized links (which led to my website) in my emails would turn into massive page-long links that would direct people to an error page. No one at yotpo could figure out how to fix it. Then I started having problems with the DNS records not connecting to their platform. So I literally could not send emails for a week, with no help on the problem. Their support is helpful for really small things, but they frequently forward your problems to their "tech team" which is actually a black hole, and no one ever responds. I think their SMS is probably fine, but whatever you do, do not switch over and use email no matter how great they make it sound.
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Aug. 31, 2023
Extremely useful app that I use daily for SMS & and Email campaigns. The support is always available when I need them. My interactions with Joaan C and others from support is always immediate and helpful.
Aug. 31, 2023
I'm new to the app and customer service has been helpful in quickly sorting some questions and logistics for me.
Aug. 31, 2023
Aug. 31, 2023
Elijah Patiently understood the problem. greatly and briefly helped in giving end to end support.
Aug. 30, 2023
I Was Attended to Real fast, I love how quick and swift it was thanks to PL, i'll definitely recommended this app to people.
Aug. 30, 2023
Many thanks to SMSBump support Joann, validation process was very quick and simple, great customer services
Aug. 30, 2023
Marnie was very quick and helpful with helping me validate my account. She was clear and concise but still gave enough information for me to understand.
Aug. 30, 2023
I'm still getting used to it but so far so good - it's intuitive and the support team is very helpful, especially Marnie. I'm glad cost-effective email marketing solutions like this exist for small business owners. I look forward to upgrading to a paid plan sooner than later as my business grows.
Aug. 30, 2023
John was very friendly, fast response. Hopefully they can fix my issues. I like the email software so far it seems pretty simple to use.
Aug. 30, 2023
Good Apps, the page may a bit slow and not smooth sometimes, but overall it's good. The agents are available right away, it's handy.