All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 11, 2023

Elijah was a big help thank you so much! Was really straight forward and very kind in trying to help.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Great customer service VIA the chat. Seems very easy to use. Will be launching our first campaign after we collect some ##

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Very quick and nice support, Elijah doing the best job! Thank you, gonna recommend you to someone else as well ;)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

So far so good! Easy to understand, the staff is very helpful. I like that I can set up my own flows.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

the app is one of the best out there in Email marketing or SMS, thanks to @Aljohn for helping me set up the app.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Very fast service ! Ill appreciate the service! very good service! thank appreciated! maybe il try again ! Recomman

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Great service and the team is very responsive and helpful. Joann helped me greatly with great speed. Great app and great service. Recommended!

Store

DEZYNT

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

They were great and so helpful in setting up account. It was very easy and straight forward. The videos they sent made it super easy. Marnie was especially helpful as was the whole group. Thanks again.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

AJT was great, definitely fixed the issue I had to get resolved that same second!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 10, 2023

I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.

Using app

About 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 10, 2023

PL Is the best customer service expert highly recommended. Thank you so much for a detailed description of what steps to take to complete my task.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Regie was really helpful with me. Received the best customer service from them. Thank you so much! I was able to figure everything out easily with them.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Marnie was a huge help, got straight to the point, and provided help as needed. Making it easier to help me navigate through the app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

It was a good experience I'm going to tell my friends about this program. Im sure they will be getting the sms app in the there store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

I'm incredibly grateful for Don's swift and helpful assistance. Their quick response and effective solutions made my experience truly enjoyable. Don's exceptional support is highly commendable!

Store

HiQGiG

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

don was helpful in resolving the problem i had with my account. much thanks. i have been using sms bump for a few brands and always see killer ROAS

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Joann from customer service was extremely helpful and resolved my problem in a matter of minutes :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

So far so good. Customer support is amazing, Joann was very quick to respond and was very helpful answering my questions.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Marnie helped get my SMSBump validated. So easy to use app. One of the best ways to win customers for your campaigns!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I had a really good experience with Joann C. from the support team, I had an issue with my account verification and my campaign of 1000 messages failed, she quickly assessed the situation and resolved the issue in a very short time!

Using app

About 3 years

Total reviews

3

Average rating

3.7