All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 14, 2023

We weren't able to validate our account ourselves and Princess helped me out instantly. She was patient while I was making changes in the backend and my query got resolved within 5 minutes. Thanks Princess!

Store

FANFARE

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

it was quick and easy. The problem was sorted in just a few minutes without any issues. The agent Marnie was also very nice, professional and patient.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Quick and efficient solutions, very user friendly and was willing to help even more than necessary.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

The rep I was talking with PL was very kind and patient as I updated a couple things on my site! She even helped me with things that I needed to add!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Joann C helped me alot setting up my email marketing account. great service and fast replies. love it

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

I had some issues trying to send test SMS messages that weren't coming through for me and John D was able to help with my problem quick and easy!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Joann did an amazing job with helping me verify my account. she was patient and helped me step by step. Thanks so much, Joann

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Customer service is very fast. They give you the information at the right time and Jhon was very kind to me.

Using app

11 months

Total reviews

17

Average rating

4.7

5 / 5 Share

July 14, 2023

Needed my SMSbump validated Regie has helped me through every step. Couldn't have had anyone else better.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Christopher has helped me with the onboarding process today. I've found his guidance invaluable. Great first impressions!!

Store

Shush

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2023

I did the setup of SMSbump thanks to Quin, customer service employee. Fast, clear and effective. Absolutely recommended app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Elija helped me with a bug that i was having with the sms popup and fixed the problem!

Store

Zstore

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Je recommande cette application et merci pour le professionnalisme de PL.

Store

kamina

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

very good assistance. @Aljohn was super helpful, very friendly and fast response. Keep up with the good support :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

So far I have pleasant experience with your company. Your support did an outstanding assistance for me. I am looking forward to experience the full scope of your app to generate more revenue for our company.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Rosen R was a great help. Very responsive and available, thank you very much for your time and kindness. I recommend SMS BUMP !

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2023

support by PL was quick and on point, makes it super convinent for the go to sms app. no issues faced

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

Had to use live chat to figure out how to enable all the sms features of this app, and update my privacy policy in the settings of my store. My agent @john D was super helpful and friendly , providing step by step copy and paste easily transferable information, which I can insert into my store settings. Big help and look forward to seeing how this app goes in the future.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

just got the app and did basic setup. At verifying my toll-free number @John helped me via chat to get it done. i had very good start with this app

Store

CRINEC

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

July 13, 2023

I just started using this app and it's really good. Their UI is just amazing and their customer service is great. I had the pleasure of talking with their agent Quin who was very helpful and assisted me very well

Using app

3 months

Total reviews

1

Average rating

5.0