All reviews

Rating Breakdown

  • 5
    94% (180 ratings)
  • 4
    3% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

June 19, 2024

Loving this platform and the team behind it is great. Will continue using!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

The customer support provided by the Social Snowball team is exceptional. They are responsive and always ready to help with any issues or questions

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 16, 2024

Social Snowball has been a game changer for us right from the start. It's been amazing for our small business, helping us really get our influencer marketing to where it needs to be—efficient and streamlined like never before. What blows me away is the support. Seriously, it doesn't get better than this. Quick, helpful answers anytime we hit a snag? Yes, please! It's made everything so much smoother and more fun. There's no reason to shop for other influencer marketing apps - just go for Social Snowball!

Store

onewith

Using app

10 months

Total reviews

13

Average rating

4.9

5 / 5 Share

May 8, 2024

This tool is soooo easy to use and understand. When you have questions the support team is there to help! WELL worth the investment and they're constantly looking for ways to improve. By far one of the best shopify app experiences I've ever had. Thanks Snowball team!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2024

2024-04-25: So far so good. Customer service is great. I will try to come back and update my review once we have our program fully running and have some results.

Using app

1 day

Total reviews

10

Average rating

4.1

5 / 5 Share

April 22, 2024

We recently switched to Social Snowball for referrals and affiliates and have been really pleased with the service so far! We've had quite a few questions with set up but the customer support from Mals has always been excellent. Any issues we've had have been resolved very quickly :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

If you're looking to scale up your affiliate marketing efforts, look no further. Also, support is fantastic. Shout out to Mals!.

Using app

4 months

Total reviews

2

Average rating

5.0

3 / 5 Share

April 16, 2024

it's user friendly but theres a lot of things on the back end that haven't been implemented yet

Using app

27 days

Total reviews

4

Average rating

4.5

5 / 5 Share

April 13, 2024

Mals is really helpful in resolving influencer's issues.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2024

Easy set up and great onboarding with Max & Mals. We're happy to be able to move away from out-dated alternatives.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2024

We've had a great experience onboarding with Social Snowball. They move very quickly and feel like an extension of our team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Setting up Social Snowball has been a breeze thanks to their amazing support team. Ani has helped me every step of the way, remaining patient with me throughout the entire process. All of my questions were answered promptly and thoroughly by Ani. Really appreciate the attention and eagerness to help.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

Onboarding process and initial testing has been great. Customer support is quick to respond and helpful. So far so good.

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 22, 2024

It's easy to use, fast to set up and the support team is really good! I would love to have more personalised options in certain pages though, the visual customisation is a bit basic. Also, if affiliates want to track their gains/commissions, they need to sign up to Snowball outside of your website, which I find not ideal.

Using app

About 2 months

Total reviews

7

Average rating

2.6

5 / 5 Share

Feb. 21, 2024

Their platform is great. Super easy to set up an affiliate program and the platform makes it very easy to activate all types of partners (Creators, customers) Their support team is awesome, very responsive and helps you work through any challenges. Would recommend this to any brand that's looking to scale an affiliate program.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Social snowball has been amazing for our brand. The results started flowing in immediately. Mals from support is also very responsive and helpful!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

The team at Social Snowball is the best. Direct communication with them makes things easy, and they are always taking into account client feedback to improve their platform. Noah, Jared, and Mals are the best. 10/10 team!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

The Social Snowball team is extremely helpful with all of our questions - Shoutout to Ani for being amazing. The platform is easy to integrate into Klaviyo as well as Shopify, setting up accounts is also very intuitive. So far, so very good!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

We have had a great experience during the onboarding process. They have helped us every step of the way. They can hop on a quick call if needed! And love that we communicate via slack!

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 2, 2024

Social Snowball's team is incredibly supportive, and the app has made managing our affiliate and influencer programs a breeze. Highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0