All reviews

Rating Breakdown

  • 5
    94% (205 ratings)
  • 4
    3% (7 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2024

Mirna was really helpful with our questions.

Store

Elliosa

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

We’ve been using Social Snowball for a few weeks, and I’m impressed! It's intuitive and makes managing affiliate campaigns incredibly easy. The support team is quick to respond if you need help. It’s perfect for growing businesses that want to scale their affiliate marketing efforts efficiently. Highly recommend it!

Store

vibi+

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great platform for Affiliate marketing with good segmenting, analytics and process to payment. Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Snowball has taken our Influencer programme to the next level. Very pleased with the help of customer service who is always available to help out with any questions.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

I was about to leave Snowball, before reaching out to Customer Service. I didn't think it was the right platform me and my company, but Mirna from customer service reached out, asked me my needs and wants, and helped me get Snowball dialed in for my companies needs. Saved themselves a customer! 10/10 service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

We're very happy with Snowball, from the functionality to the wonderful support team!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Social Snowball has been an incredible platform to use. Seamless to onboard, use, and scale our affiliates. Mals has been THE BEST communicator on the Social Snowball team and helps us on a daily basis if we need questions answered. She took a call at 1AM EST the other day, lol! Social Snowball rocks.

Store

Vonu

Using app

5 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 4, 2024

Functionalities look great but I could not get it to work, very complicated and the support never got back to me.

Store

Mi tienda

Using app

About 2 hours

5 / 5 Share

Oct. 30, 2024

offers something unique over every other affiliate marketing app! worth the money for sure

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

wonderful app!

Using app

12 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 28, 2024

This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 28, 2024

The support experience has been disappointing. I waited a month for the Klaviyo integration templates, which I still haven’t received. Despite not being able to use the platform due to the Klaviyo issue, I was billed and denied a refund. Additionally, setup is challenging, and the affiliate link cannot be used in TikTok post.

Using app

About 1 month

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 9, 2024

Easiest affiliate marketing software to use and it comes with excellent support. From day 1 they handled everything for us. They have also made multiple new updates since we started using the platform. We highly recommend this app.

Using app

7 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Oct. 1, 2024

Amazing affiliate tool! I have been in affiliate/influencer marketing for 10+ years and now run a brand and this tool is everything that I wish I had when doing affiliate marketing for other brands. And their team is amazing with on boarding and are always adding new features

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Funciona perfeitamente. O support é muito atencioso e tenta resolver as questões o mais rápido possível. Óptimo para quem quer ter uma rede de afiliados e ter possibilidade de pagar de forma legal com as regras portuguesas.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Such an amazing app, I ran into an issue caused by me not thinking through a discount and the team helped me INSTANTLY! Thank you!!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great CS

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Love the app. Customer support is absolutely amazing and they helped me a lot. Especially Ani was super responsive and help me set up the app on Shopify through a collaborator request when I was super confused how to do it. Highly recomend them!

Using app

About 3 hours

Total reviews

2

Average rating

5.0