Snowball: Affiliate Marketing

Working within our industry is never easy, but Social Snowball has made our affiliate platform as easy as possible to work within! The team is super responsive, always sharing best practices and insights, and is always open to constructive feedback. I highly recommend them!

Been working with Snowball for a couple of years and very happy with the product and the team. It makes managing affiliates and payouts dead simple. And the team is always responsive and very helpful over slack. Highly recommend!

Avoid this app, as there is a very good chance that it will not work smoothly. I had problems getting access to search for creators. They said that other customers had similar problems, and they offered a secondary service that they were building as a work around. I said I would consider it, and needed more information. I even scheduled a demo with them to review it. But, that was not good enough for their management. They tried to force me to use this other solution rather than the one I evaluated and paid to have. I could not understand this and asked them to address this differently. Instead, they told me to go away. And, they would not give me a refund as it was my problem that I was not a good fit for them, since they tried to help me with this work around solution -- which, by the way, did not have all of the features and benefits of the product I had purchased. So, I wasted a month of my time, did not get what I paid for, then got told to go fly a kite when it came to the money we had spent -- not to mention our time. Very terrible treatment of customers. And, if you are wondering if this is as I describe, I assure you that it is. I have all the receipts - in the form of screen captured messages from them and their management. Happy to share to keep others from experiencing what we experienced.

Very frustrating experience, constantly uncovering bugs, lack of required features and over attribution. Very manual and time intensive

This app is terrible. I tried to delete the app and its still charging me monthly. Shopify tells you to get in touch with the app developer which we have and they haven't stopped charging us. BEWARE before you install!

I've been trying to disable a subscription, and it's impossible. Their terms of service say you can go on the subscription page to turn it off, and that's completely untrue. This is how they get your money.

Noah and the team have been amazing to work with. Snowball makes working with our affiliate partners simple and streamlined. Even for those who have lesser experience in the field, the team at Snowball help you every step of the way. This is a must have for any DTC brand!

Social Snowball team helped me tremendously. I had used chat AIs to help craft CSS code for me for my sign up and confirmation pages. Nothing worked. I reached out to social snowball customer support team and within an hour I got a response to my first ask, then while I had them I asked for something else and they gave me direction on how to solve that problem. Super efficient responses and responses that solved our business issues. For a small business, this is EXACTLY what we needed! Thank you!

Hands down one of the easiest affiliate platforms I’ve ever used. It’s incredibly intuitive and simple to set up, making it a perfect choice for any D2C brand looking to kickstart their affiliate program at a cost-effective level. What really stands out is how clear and beginner-friendly it is for affiliates, even those who have never participated in an affiliate program before. The onboarding is seamless, the dashboard is straightforward, and the payoff system is super easy to understand and manage. Everything is transparent and clearly communicated on the merchant’s website, which builds trust on both sides. And shout out to the great customer service team! I genuinely believe anyone can master Social Snowball quickly and use it to confidently scale their affiliate program. If you’re a D2C brand looking for a powerful yet simple solution, this is it.

We are very happy with Social Snowball! The app is easy to use, works seamlessly, and their support team is always responsive and helpful. Highly satisfied with both the platform and their service!

Customer Support very helpful - We've used the tool for many months :)

Snowball makes tiered affiliate marketing easy for our small, scrappy team—and their team's customer service is top notch whenever we have a question or run into a glitch

Great product, actively using this tool for my creator campaigns. Would suggest weekly / monthly webinars to promote actively working strategies and things like this.

Great experience. Tara has been helpful

Very helpful!

Their customer service is fast and super helpful!

Customer service was fantastic. I am so impressed. We had a very urgent issue before launching a major campaign & their team solved it flawlessly.