All reviews

Rating Breakdown

  • 5
    90% (170 ratings)
  • 4
    4% (8 ratings)
  • 3
    3% (5 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (185)
Review RSS Feed Review RSS Feed

2 / 5 Share

May 1, 2026

Very frustrating experience, constantly uncovering bugs, lack of required features and over attribution. Very manual and time intensive

Using app

--

Total reviews

1

Average rating

2.0

1 / 5 Share

April 27, 2026

This app is terrible. I tried to delete the app and its still charging me monthly. Shopify tells you to get in touch with the app developer which we have and they haven't stopped charging us. BEWARE before you install!

Store

Sonrei

Using app

Over 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

April 25, 2026

I've been trying to disable a subscription, and it's impossible. Their terms of service say you can go on the subscription page to turn it off, and that's completely untrue. This is how they get your money.

Using app

9 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 9, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 19, 2026

Store

Smile+

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2026

Noah and the team have been amazing to work with. Snowball makes working with our affiliate partners simple and streamlined. Even for those who have lesser experience in the field, the team at Snowball help you every step of the way. This is a must have for any DTC brand!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Social Snowball team helped me tremendously. I had used chat AIs to help craft CSS code for me for my sign up and confirmation pages. Nothing worked. I reached out to social snowball customer support team and within an hour I got a response to my first ask, then while I had them I asked for something else and they gave me direction on how to solve that problem. Super efficient responses and responses that solved our business issues. For a small business, this is EXACTLY what we needed! Thank you!

Store

Revyval

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Hands down one of the easiest affiliate platforms I’ve ever used. It’s incredibly intuitive and simple to set up, making it a perfect choice for any D2C brand looking to kickstart their affiliate program at a cost-effective level. What really stands out is how clear and beginner-friendly it is for affiliates, even those who have never participated in an affiliate program before. The onboarding is seamless, the dashboard is straightforward, and the payoff system is super easy to understand and manage. Everything is transparent and clearly communicated on the merchant’s website, which builds trust on both sides. And shout out to the great customer service team! I genuinely believe anyone can master Social Snowball quickly and use it to confidently scale their affiliate program. If you’re a D2C brand looking for a powerful yet simple solution, this is it.

Store

Hears

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

We are very happy with Social Snowball! The app is easy to use, works seamlessly, and their support team is always responsive and helpful. Highly satisfied with both the platform and their service!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

4 / 5 Share

Feb. 5, 2026

Customer Support very helpful - We've used the tool for many months :)

Store

Bonjour

Using app

Over 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 30, 2026

Snowball makes tiered affiliate marketing easy for our small, scrappy team—and their team's customer service is top notch whenever we have a question or run into a glitch

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 17, 2026

Great product, actively using this tool for my creator campaigns. Would suggest weekly / monthly webinars to promote actively working strategies and things like this.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 21, 2026

Great experience. Tara has been helpful

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Very helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Their customer service is fast and super helpful!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Customer service was fantastic. I am so impressed. We had a very urgent issue before launching a major campaign & their team solved it flawlessly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Social Snowball is user friendly and their customer service team is helpful and easy to access.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

2 / 5 Share

Jan. 14, 2026

A lot of sales will get tagged as an "affiliate referral" when it is not. I have facebook utms on a ton of orders that also got tagged for being from an affiliate.

Using app

8 months

Total reviews

4

Average rating

3.5

1 / 5 Share

Sept. 23, 2025

Honestly it was a good app until we got flooded with scammers abusing the system. We have been threatened multiple times that they will create fake trustpilot reviews and use bots to spam our socials. I reached out to social snowball on assistance and some guidance on how to deal with the scammers, unfortunately they weren't of any help. Very disappointed.

Store

Hoveroo

Using app

About 3 years

Total reviews

2

Average rating

3.0