All reviews

Rating Breakdown

  • 5
    91% (166 ratings)
  • 4
    3% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 99% (180)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2024

Such an amazing app, I ran into an issue caused by me not thinking through a discount and the team helped me INSTANTLY! Thank you!!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great CS

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Love the app. Customer support is absolutely amazing and they helped me a lot. Especially Ani was super responsive and help me set up the app on Shopify through a collaborator request when I was super confused how to do it. Highly recomend them!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Love this app for our affiliates! And support is always prompt and helpful

Using app

About 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 3, 2024

We are still in the early stages of fully activating with Social Snowball, and while the experience has been promising overall, there have been some significant challenges. The platform is designed to operate with a hands-off approach once set up, which should eventually save our staff time and allow them to focus on other critical areas of the business. However, the initial setup and integration with Klaviyo have been very time-consuming and complex. We've encountered issues where affiliates don't receive emails because they aren't subscribed, or randomly miss emails that are sent out. Additionally, when we transferred affiliates from another platform, many didn't receive the welcome email, even though flows were in place, leading to confusion and frustration. In addition, working with Snowball's partners, Tremendous and Trolley, has been incredibly frustrating. It felt like we were being given the runaround when trying to gather the necessary information to move forward and no one would connect with us on a phone call. While I am still working through these kinks, I must acknowledge that Mals has been incredibly helpful throughout this process, consistently providing quick and effective communication, which has helped make the setup process smoother.

Store

AIRWAAV

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 16, 2024

We couldn’t be more thrilled with our experience using Social Snowball! From the moment we signed up, the onboarding process was incredibly smooth and straightforward, thanks to the exceptional support from the team, especially Mals. The platform’s functionality is top-notch, and we are seeing fantastic results by managing both our creator and customer affiliate programs through it. We highly recommend Social Snowball for its effectiveness and ease of use!

Store

Füm

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Signed up for Snowball about 2 months ago but had some massive personal set backs in my personal life that pulled me away from being able to get things synched up and moving for our affiliate program. I finally got to diving into the platform over the last 2 days and this is hands down the best affiliate site I've come across. The customer support has been incredible and the tutorials and walk throughs have been such a game changer as I'm learning and understanding the platform. So stoked to be using Snowball. Cheers guys.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

Social Snowball is the best affiliate marketing app that we have used to date. With their automations and great onboarding our team has saved countless hours that are now used to source, onboard and activate more affiliates. Mals is invaluable: always available, quick to find solutions, and ready to go above and beyond for everyone. Zohaib and Noah jump in and you feel like they are an extension of your team.

Using app

5 months

Total reviews

16

Average rating

5.0

5 / 5 Share

July 22, 2024

Mal is the best Social Snowball rep ever! I am so impressed with how speedy she was to my inquiries and questions! She is very knowledgable about everything that she showed me and gave in depth instruction!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 17, 2024

Snowball is a fantastic idea and very user-friendly. You'll be up on your feet in no time, but if you do need assistance, the support staff is exceptional. Performance of the app will vary by business, but if it fits your model, give it a try for a while and see if you can make things snowball!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2024

So good! Social Snowball is the best affiliate marketing software out there.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

Loving this platform and the team behind it is great. Will continue using!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Social Snowball has been a game changer for us right from the start. It's been amazing for our small business, helping us really get our influencer marketing to where it needs to be—efficient and streamlined like never before. What blows me away is the support. Seriously, it doesn't get better than this. Quick, helpful answers anytime we hit a snag? Yes, please! It's made everything so much smoother and more fun. There's no reason to shop for other influencer marketing apps - just go for Social Snowball!

Store

onewith

Using app

10 months

Total reviews

26

Average rating

5.0

5 / 5 Share

May 8, 2024

This tool is soooo easy to use and understand. When you have questions the support team is there to help! WELL worth the investment and they're constantly looking for ways to improve. By far one of the best shopify app experiences I've ever had. Thanks Snowball team!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2024

2024-04-25: So far so good. Customer service is great. I will try to come back and update my review once we have our program fully running and have some results.

Using app

1 day

Total reviews

14

Average rating

4.4

5 / 5 Share

April 22, 2024

We recently switched to Social Snowball for referrals and affiliates and have been really pleased with the service so far! We've had quite a few questions with set up but the customer support from Mals has always been excellent. Any issues we've had have been resolved very quickly :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

If you're looking to scale up your affiliate marketing efforts, look no further. Also, support is fantastic. Shout out to Mals!.

Using app

4 months

Total reviews

2

Average rating

5.0

3 / 5 Share

April 16, 2024

it's user friendly but theres a lot of things on the back end that haven't been implemented yet

Using app

27 days

Total reviews

5

Average rating

4.6

5 / 5 Share

April 13, 2024

Easy set up and great onboarding with Max & Mals. We're happy to be able to move away from out-dated alternatives.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2024

We've had a great experience onboarding with Social Snowball. They move very quickly and feel like an extension of our team!

Using app

About 2 months

Total reviews

2

Average rating

4.5