SoldLive: FB + IG Live Sales
Live Shopping for Facebook, Instagram, and TikTok Lives
Rating
4.9
feedback
68
chart
#5,685
All reviews
March 1, 2022
Absolutely AMAZING! I chose this over commentsold because customers do not have to register, they checkout directly on my website! Which is great for up selling! Customers love it as well!!!!! I’m am soo impressed that I have direct communication with Joe. That is seriously HUGE!
Feb. 5, 2022
I use this app to help me with my invoicing process. I love this app because it saves me time, and because it's directly connected to my Shopify store I can go live and send traffic to my store all at the same time. I also love that I can choose a day and time that all carts will expire, and I can have all numbers match my sku (location) numbers here at my warehouse to easily find product while filling orders, but I ultimately love this app because my customers love it. My customers love that they don't have to register, and they love being able to see and alter their carts as they wish, this helps them to remember what they have claimed and to know where they are in their spending budget. Thank you Joe for your patience and time with me, you are awesome ! I definitely recommend the SoldLive app!
Jan. 24, 2022
So far we out store just signed up and our clients love the app. The fact that we don’t have to manually invoice every customer is a game changer! Joe is most helpful and respectful of time. Thank you
Jan. 24, 2022
I have been using this app for almost a year. I love it because I go live on Facebook and have a Shopify website. I don’t have to worry about double selling items because when I seek it on my Facebook live. The app will update my inventory on my website.
Jan. 19, 2022
This app has turned my invoicing process into a breeze. In the past I would hand invoice customers. SoldLive does all of the heavy lifting for me. My customers also love the app and its ease of ordering as well as having more control over their purchasing experience. Customer service, Joe, has been top notch. I would definitely recommend SoldLive for your live sales business.
Jan. 12, 2022
Really great app and the support has been fantastic. You feel like you have a partner helping your business.
Dec. 24, 2021
What do you like best? This app is easy to navigate. Simple to set up and any issues we have, Joe is quickly to respond. Highly recommend buying the scanner. It will change your life!!! Saves time and energy which makes your lives run so much smoother. We've been using this APP for 9 months and it's the perfect addition to my store, customers love it as well- So much that they have nicknamed the system "Robo Roots". Customer service on their end is exceptional, always head of the game and looking to improve. Very satisfied and highly recommended. The features are always updating to satisfy everyone's needs. What do you dislike? Any issues that we've had, Joe has found a way to fix it. The only set back is our customers can't shop our live and the website at the same time with the same cart. If you're hesitant about this APP, don't be. DOWNLOAD NOW.
Dec. 14, 2021
This has been a game changer for my business! Zero invoicing needed!! Super easy for the seller and the customers. Joe is incredibly helpful while launching and making sure everything works. He is always open to feedback. This is a must have app!
Nov. 16, 2021
We have tried several apps for selling on FB. This has been the best one we have tried. Their pricing is affordable for smaller boutiques! The overlays are professional and the dashboard is easy to manage. They are open to suggestions for improvements and cannot wait to see what else they can do! If we have had any issues, they have been very responsive to fix! We are so happy to have found this app!!!
July 15, 2021
This app has been so helpful to me as a small business in aiding with live sales, I found the price afordable for smaller retailers and the help desk is very quick to respond with any questions Ive had! They also check in periodically to check in on the efficiency of their app. Give it a try! I'm glad I did!
July 7, 2021
This app is so beneficial if you sell on Facebook live! It makes invoicing so easy and the support is always so helpful. This app is always improving and adding features. They listen when you voice your opinion and always try to help as quick as possible
May 3, 2021
Highly recommend this app for live selling! The automatic invoicing is smooth & I notice my customers pay sooner!
Feb. 26, 2021
Love this app! There was a bit of a learning curve in terms of how my POS software integrated with Shopify and then the app...infact after the first 2 weeks I got frustrated and hastily said I wanted to cancel. Joe was awesome and helped me to trouble shoot. Weeks 3 and 4 have been amazing! I am so happy I stuck with it! This has saved me hours and hours of time doing manual invoices! Get it and stick with it. You will not be sorry!
April 9, 2021
UPDATE 4/9/21: We were privileged to be a part of their BETA program for overlays and just did a live shopping broadcast last night using their new, very easy to use overlay functionality from our phone. Previously we were streaming through OBS with hi-res webcam (if you don't know what that is, it's not important), but not only is it so much easier using a smart phone, but we no longer struggle with the focus issues of a webcam. So-- if you're a retailer and not doing live shopping events, you really need to explore this great alternative sales channel that will add a new revenue stream that is too valuable to pass up. We just jumped in and we've been building a loyal audience with our weekly broadcasts. What we've found is not only are customers enjoying purchasing during the broadcasts, many customers become aware of the store by virtue of the fact that we do these broadcasts. Keeping your customers engaged is so important and this is just one more GREAT way to do that. Oh- and Joe/Lars have been absolutely awesome in both answering questions and being immediately responsive when needed. Love love love this tool! You will too! We just did our first FB Live event using this app and it went surprisingly well. We've considered Comment Sold as many of our retail colleagues have decided to use. As we are a Shopify store (both web and POS), sending customers to another platform as Comment Sold was not something we wanted to do. That's what's great about this app - it keeps everyone in the same ecosystem. From the customer side, it seems everything went smoothly. On our side, we had full transparency into carts as they were being built. What we discovered was that we could edit draft carts for the few customers who had problems (wrong variant, missing a product that wanted, etc.) The reminder messages to customers appears to have been effective as we only had one customer not follow through with checkout. Sold.as FB's fee is reasonable compared to Comment Sold and I've found their support to be very responsive and helpful. Mellow Monkey fully recommends this app to anyone looking to manage orders on Facebook Live. If you're not already doing FB Live shopping sessions, you're missing out on a nice revenue stream to complement your B&M and/or web business. Just jump in and give it a try! We did!
Sept. 6, 2022
Updated review: I have been with SoldLive since seems like the beginning and I am absolutely blown away by them. They have continued to make improvements and I will say all of the improvements have made an impact on my business in a positive way. I love how it is connected to Shopify and my customers have no issue using this system. I am very happy with this app. Last week it worked like clockwork. I sold and believe it or not my customers paid in full by my 11 pm cut-off time. We had all items bagged and ready to pick up by 11 pm and I was home. Saves me time on invoicing and bagging items just for ppl to forget about invoice and not picking up items. Joe is always an email away to if you have any questions and is always super helpful.
Oct. 15, 2020
This app has provided the ease my business needed. From auto populating tags, to the ease of customers commenting, and then being directed right to checkout has been great. I did have a learning curve when it came to adding products with multiple variations, but once I figured it out it has worked great.
Oct. 15, 2020
App was easy to setup and our customers love the convenience. We were doing live sales and manually processing every order before we found this. Saving our team lots of time and lots of hassle. If you are selling anything live on Facebook you should be using this app!
Aug. 26, 2020
I LOVE this app! Easy to set up, easy to use, customer love the convenience of being able to comment exactly what they want as well as pay there invoices as soon as the show is over! Thats one of my favorite features as well! I don’t have to go back and invoice everyone! I would recommend this app to anyone!!
Aug. 17, 2020
This app was super easy to set up (and I am not techy at all!). It works extremely well for live sales and customers receive invoices within seconds. The first few sales I had my laptop up to verify customers were receiving the messages, and everything worked flawlessly. I love that customers can also claim and get an invoice right away from replays -- waking up to paid invoices is super cool! Reminders have also helped convert claims to sales, which is awesome! My customers have had a really easy time using the system, and they pay invoices before the live is done or right after I hop off. This means when I finish my live sale I can instantly start shipping instead of having to take an hour to send invoices. It would be really cool if there was a way to print a label for claiming to show during the live or if the claim info was visible on the screen when showing an item. Customers have struggled with typing everything exactly as needed in order to get the claim message (especially with 2 variants -- size and color). Customers will put a space or skip a space or type the size incorrectly. A visual cue would really help with this. I would also LOVE LOVE LOVE it if this app worked within Facebook Groups for both live sales and comment claiming from photos. Overall, I love this app! It's super easy to use and has helped streamline the live sales experience for both myself and my customers. Thanks so much!!
Aug. 4, 2020
I ABSOLUTELY LOVE this app!!!! It was so easy to connect and begin using, and it has helped me increase my sales tremendously! I was looking for a way out of invoicing, and this was the perfect fix! Now I can obtain sales on my live shows, and well as my posted photos, easily! My customers love the app integration as well! Some of the great feedback includes.."I love how I don't have to register to begin shopping", "My cart was available right in my inbox, WOW!". Another plus is that there is in app assistance with very fast response. This app is a business changer!!