Rating

4.9

feedback

253

Reviews

chart

#997

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    25%
  • Less than a year
    57%
  • More than a year
    16%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the top-notch customer support provided by the team, highlighting their quick response times and willingness to assist with any issues or customizations. The app itself is highly functional and easy to use, with many users mentioning that it has helped them manage their B2B businesses effectively without the need to upgrade to Shopify Plus. Users appreciate the fair pricing, innovative features, and seamless onboarding process. The support team, including individuals like Cameron, Ben, and Dom, is consistently mentioned for their professionalism and dedication to helping users succeed with the app. However, there are a few minor quirks mentioned, such as the need for smoother integration with invoicing and store search functions.

Highlights

Positive customer support and quick response times
Efficient B2B management without Shopify Plus upgrade
Fair pricing and innovative features
Seamless onboarding process
Minor quirks in integration and functionality

Rating Breakdown

  • 5
    92% (234 ratings)
  • 4
    5% (12 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2025

First the app works great with our B2B website. The wholesale customers and reps love it. There are extensive "helps docs" to assist me with customizing and learning how to use and set up the system. And even then if I have a question or concern the SparkLayer team is very helpful and attentive with my needs.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Top-Support Team die sofort helfen & auch gegebenfalls Anpassungen an dem Code vornehmen ohne ewiges hin und her diskutieren Die App an sich funktioniert auch einwandfrei - kann es nur jedem empfehlen!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Danke schön! :)

5 / 5 Share

Feb. 25, 2025

Great customer service! The team went over and above to help out an frustrating situation we were in. The app itself is great and easy to use once setup.

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for leaving us a review - great to hear we've been able to help!

5 / 5 Share

Feb. 18, 2025

Great app that helps us manage our B2b business without the need to upgrade to Shopify Plus. Easy to use and they are always innovating. Thank you.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Amazing to hear, thanks for taking the time to leave a review!

5 / 5 Share

Feb. 18, 2025

Onboarding was smooth and our queries were dealt with at every stage all the way through to launch (and post launch!). Platform has been set up nicely and looking forward to seeing B2B orders come in. Thanks to Cameron for his help.

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear you're enjoying using SparkLayer! We'll pass this onto our Support & Onboarding teams :)

All reviews

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