SparkLayer B2B & Wholesale
Simplify B2B ordering for wholesale customers & sales teams
Rating
4.9
feedback
322
chart
#1,231
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
33%
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Less than a year
56%
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More than a year
9%
Reviews Summary
The reviews for the SparkLayer Shopify App are overwhelmingly positive, with users praising the app for its ability to cater to both B2C and B2B customers seamlessly. The customer support team, especially individuals like Cameron, Angie, and Daniel, received high praise for their dedication, responsiveness, and willingness to help users with any issues or customization needs. Users appreciated the app's features such as group-specific shipping rules, easy integration, and detailed documentation. However, there were a few negative comments regarding complications in setting up tiered pricing and issues with AI-generated replies instead of personalized responses. Some users also mentioned unexpected charges despite being promised a free plan until their store went live.
Highlights
Review RSS Feed
All reviews
Feb. 27, 2026
Feb. 26, 2026
Though we had a bit tricky constellation (retailer section with special discounts and shipping fees and also section for clubs to order free brochures) this app was the perfect solution for us. Especially with help from a very dedicated customer support (thanks again, Cameron!) we are now able to run our b2c shopify-shop finally also for b2b customers. Very glad it works!
Feb. 25, 2026
The app works really well for us and the SparkLayer support team are always great.
Thanks for leaving us a review! We'd love to learn how to create a 5-star experience for you, so please feel free to reach out and book one of our bespoke 1:1 consultation calls :) These free sessions are designed to help you get the most out of your plan with us and provide any additional onboarding, training, or support you need - please drop [email protected] an email and we'll go from there!
Feb. 25, 2026
This app has helped our business so much. Allowing us to efficiently handle Service Members & Dealers all in one. It's great that they allow you to set group specific shipping rules. The developers/support team are also incredible. It's real people for one & they take our requests or issues seriously. They have done several app improvements since we have been utilizing SparkLayer. Keep up the great work!
Wow, what brilliant feedback - thank you for sharing! It's great to hear that you're finding SparkLayer helpful in scaling your B2B :)
Feb. 23, 2026
The SparkLayer team are incredibly helpful. They fixed an issue we were having promptly and also worked with us to refine how the app elements display on our site. Outstanding support and customer service from start to finish. Highly recommend working with SparkLayer to add B2B functionality to your shopify site.
Wow, thanks so much for sharing such great feedback - we're really pleased you're enjoying SparkLayer! We'll be sure to pass your kind words on to our team :)
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