SparkLayer B2B & Wholesale
Simplify B2B ordering for wholesale customers & sales teams
Rating
4.9
feedback
329
chart
#1,209
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
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Less than a month
33%
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Less than a year
56%
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More than a year
9%
Reviews Summary
The reviews for the SparkLayer Shopify App are overwhelmingly positive, with users praising the app for its ability to cater to both B2C and B2B customers seamlessly. The customer support team, especially individuals like Cameron, Angie, and Daniel, received high praise for their dedication, responsiveness, and willingness to help users with any issues or customization needs. Users appreciated the app's features such as group-specific shipping rules, easy integration, and detailed documentation. However, there were a few negative comments regarding complications in setting up tiered pricing and issues with AI-generated replies instead of personalized responses. Some users also mentioned unexpected charges despite being promised a free plan until their store went live.
Highlights
All reviews
March 25, 2026
Caution for merchants using frequently updated themes. SparkLayer’s installation method is intrusive: they download your theme, inject code, and re-upload it as a manual file. This effectively kills the official Shopify 'Update' path. When your theme developer releases a fix or new feature, you can't update automatically because Shopify no longer recognizes the modified version as a marketplace theme. Support’s answer was dismissive, suggesting I 'update a clean version and they’ll reinstall', which completely ignores the custom Liquid/CSS work already done on the SparkLayer version. Unless you want to be stuck in a manual update loop or lose your custom improvements, stay away.
March 20, 2026
Meget hjælpsom support Vi har brugt SparkLayer gennem flere år nu og det fungerer perfekt
March 19, 2026
This app adds immense value in managing customer catalogs and providing a unique b2b experience for our customers. New apps are always a challenge. Branding and settings can be confusing. Their onboarding process gets you up and running fast. Their customer support is the best I have seen in 30 years in this type of business. I highly recommend Sparklayer B2B. It makes my Shopify store fly.
March 17, 2026
We’ve had a great experience using SparkLayer for our B2B setup. The app integrates smoothly with Shopify and makes it very easy to offer dedicated trade pricing, custom logins, and a proper wholesale experience for our customers. What we really like is how flexible the platform is — we can control pricing, customer access, and create a clean B2B environment without overcomplicating the storefront. The interface is user-friendly, and the setup process was straightforward. Support has also been responsive and helpful whenever we’ve needed assistance. Overall, SparkLayer has been a solid solution for turning our store into a professional trade portal. Highly recommended for any business looking to offer B2B functionality on Shopify.
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