All reviews

Rating Breakdown

  • 5
    92% (269 ratings)
  • 4
    5% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (279)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 1, 2025

This app is a great option to customize how you manage B2B all from one app rather than getting multiple different apps. The Sparklayer team completely handles setup and are great to work with. There are a few areas for improvement in terms of customization, as every business handle B2B differently, but overall a great app.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your feedback - it's great to hear you're enjoying using SparkLayer! It looks like you've been speaking with our team already, which is great. We hope we can continue delivering new features and improvements that work for you as we grow.

4 / 5 Share

Sept. 16, 2025

Bit of a mixed bag with the integration and sync elements. The overlay is good when it works, the tutorials are excellent and the support is very good, however we have had multiple issues unfortunately, so I would only recommend if you have a super simple set up.

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for sharing your feedback - we're enjoying working with you, and hope our recent support has helped!

4 / 5 Share

July 11, 2025

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for leaving us a great review! :)

4 / 5 Share

Jan. 31, 2025

It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though; > clicking the app in Shopify should open the dashboard immediately > Invoicing should be integrated rather than having to use yet another third party app > The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi - thanks for leaving us a review; it’s great to hear you’re enjoying using SparkLayer, and to get some insight into what else you’d like from us - customer feedback shapes our future roadmap! We thought you’d be excited to know that both our Invoicing and search features are going live this month! We’d love to get your feedback once you’ve tested them out and hope that they exceed your expectations :) Our Customer Success Manager, Dom, will reach out to arrange a call to go through this with you in more detail!

4 / 5 Share

Jan. 6, 2025

Without sparklayer we would've had to pay thousands to offer B2B experience to customers. Appreciate the supportive service and intelligent offering.

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you, great to hear you're enjoying using SparkLayer!

4 / 5 Share

Dec. 23, 2024

I find the SparkLayer app quite simple to use, we import prices from Sage, as well as manually uploading price lists. You can layer price lists making it easy to manually price offers etc. contact from Customer Service is speedy if you have any issues or questions.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

This is fantastic to hear, we're really happy to be working with you!

4 / 5 Share

Dec. 3, 2024

Found this app when the B2B we were using was not up to par. We are on the basic plan and I don't think you can find a better B2B solution for the price. Setup was fairly easy but customer support was there for whatever we needed.

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for leaving a review - really happy to hear you're enjoying using SparkLayer! We'll share this with our Support team :)

4 / 5 Share

June 4, 2024

Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.

Using app

12 days

Total reviews

3

Average rating

3.3

Developer Reply

We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team. It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP! We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!

4 / 5 Share

Oct. 4, 2023

I am still getting things set up with SparkLayer but so far the experience has been extremely pleasant. I have a very unique and customized storefront so it isn't easy getting new things integrated into my coding but the team here has been SO HELPFUL. They are still working on making there app more customizable with file uploads which would be AMAZING but until then, they were able to find some workarounds for my storefront to still be successful.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 10, 2023

I've tried most of the other wholesale solutions on the Shopify App Store and so far Spark Layer has been the most professional and complete product of them all. It's a real project to set up if you want it to be right and have different wholesale groups, so be prepared for that. It's also unnecessarily complicated in many ways and I feel that the ease of use could be simplified without losing any functionality. That said, the support has been great any time I have a question, but they don't work weekends and it can take a couple days to hear back. Overall I would definitely recommend if you are looking for a serious wholesale solution, but be prepared to invest some time into getting it properly set up.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 27, 2023

the app had a rather significant flaw: it didn't include any fields for entering tax data (Id tax, Vat number, etc.) to issue the invoice. I received fast and decisive assistance and they entered these fields in the checkout form: well done!

Using app

21 days

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for your feedback. We do partner with a number of Shopify apps who offer ways to capture Tax information, we will review how we can make this more accessible for our customers!

4 / 5 Share

March 2, 2023

Good App! Great customer service, very supportive team! They helped get everything live and working in a sort period of time

Using app

16 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 29, 2022

We have tried and failed using several solutions for B2B on Shopify. This is the first app that we have tried that actually delivers. It could be complicated, but Sparklayer makes it simple. And it evolved all the time, with new functions that you didn't know you needed :). They have a great library of support guides that will help you get started. We could only ask for the multi currency/ Markets to be more developed since we are using two currencies. But I am told it is in the works! You won't be disappointed.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 23, 2022

Simple and quick to get up and running. The crew are quick to help with any issues. Haven't used it for long enough to give it a five star rating.

Using app

About 1 month

Total reviews

2

Average rating

4.5