Rating

4.9

feedback

247

Reviews

chart

#929

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    28%
  • Less than a year
    60%
  • More than a year
    10%

Reviews Summary

The reviews for the SparkLayer B2B & Wholesale app are overwhelmingly positive, highlighting its effectiveness in enabling B2B sales and the exceptional customer service provided by the team. Users appreciate the app's ease of use, fast setup process, and the ability to customize their B2B store to match their brand. The support team is praised for being responsive, knowledgeable, and going above and beyond to assist with setup, customizations, and any issues that arise. Additionally, the app is commended for offering a comprehensive set of features for B2B businesses, making it a valuable tool for managing wholesale operations. However, some users have mentioned minor quirks that need improvement, such as integration with invoicing and occasional technical errors that impact the ordering process for customers.

Highlights

Positive customer service and support
Ease of use and customization
Comprehensive features for B2B businesses
Minor quirks that need improvement
Occasional technical errors impacting ordering process

Rating Breakdown

  • 5
    92% (227 ratings)
  • 4
    5% (12 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2025

Love SparkLayer, so many features for the price, it's quite incredible actually. And the support is 13/10 - Justas is always on hand to answer questions, super helpful and quick. Wow!! Thank you team, your ap has helped us grow our wholesale so well, especially as a small business which couldn't afford some of the expensive options out there. Highly highly recommend!!

Store

EQUISK

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow, what great feedback - thank you for taking the time to leave a review! We'll pass this onto Justas as we also think he's brilliant :) Great to hear you're enjoying using SparkLayer!

5 / 5 Share

Feb. 6, 2025

Support is fantastic!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We'll pass this onto our Support team :)

5 / 5 Share

Feb. 2, 2025

Best product in class. Has allowed us to run wholesale and retail from one site properly without any workarounds to allow for software that doesn't do the job. SPARKLAYER works! Totally the best software and customer service of its kind A++++

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Great to hear you're enjoying SparkLayer! We're really pleased to be part of your B2B journey :)

4 / 5 Share

Jan. 31, 2025

It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though; > clicking the app in Shopify should open the dashboard immediately > Invoicing should be integrated rather than having to use yet another third party app > The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi - thanks for leaving us a review; it’s great to hear you’re enjoying using SparkLayer, and to get some insight into what else you’d like from us - customer feedback shapes our future roadmap! We thought you’d be excited to know that both our Invoicing and search features are going live this month! We’d love to get your feedback once you’ve tested them out and hope that they exceed your expectations :) Our Customer Success Manager, Dom, will reach out to arrange a call to go through this with you in more detail!

5 / 5 Share

Jan. 31, 2025

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! :)

All reviews

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