Rating

4.9

feedback

200

Reviews

chart

#660

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    30%
  • Less than a year
    56%
  • More than a year
    10%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users appreciate the app's ability to enhance B2B functionalities on their online stores, making it easy to manage wholesale operations. The support team is highlighted for being knowledgeable, responsive, and helpful in resolving issues promptly. Additionally, users find the app to be user-friendly, customizable, and well-documented, making it accessible even for non-technical individuals. However, there are a few negative reviews mentioning issues with app functionality and delayed responses from the support team, particularly due to time zone differences. Overall, the app is highly recommended for businesses looking to improve their B2B operations on Shopify.

Highlights

Exceptional customer support
Enhanced B2B functionalities
User-friendly and customizable features
Issues with app functionality
Delayed responses due to time zone differences

Rating Breakdown

  • 5
    92% (185 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 14, 2024

Great and easy to use system and their customer service is on point! Thanks gang!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

This is great to hear, thank you! We're enjoying working with you, too :)

5 / 5 Share

July 9, 2024

Brillant app, I'm very pleased with the interface and options. Its also very easy to set up compared to others and the customer service is fantastic. Nothing is too hard.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, we'll share this with our Support team!

5 / 5 Share

July 8, 2024

So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.

Store

FLATED

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a great review, we're enjoying working with you, too!

5 / 5 Share

July 8, 2024

These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)

5 / 5 Share

July 5, 2024

Incredible customer support. The support team went above and beyond the the July 4th holiday to get my problems solved!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review, we'll pass this onto our Support team!

All reviews

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