SparkLayer B2B & Wholesale
All reviews
The app is sooooo complicated. You have to upload pricing via a CSV file. Customer support only available mon-friday. I do not recommend!
We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!
The best option if you don't want to buy shopify plus. Very good help and a very good ai help robot. Thank you so much for this app!
Thank you for your kind feedback 😊
Great application , probably the best out there right now. The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .
We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.
Great features to have, customer services are excellent! When I have any issues, I just left them a message, then found it's solved the second day. Wonderful people and wonderful tech.
Thank you! A pleasure to help 😊
It took me a while to decide which B2B wholesale app to select but I'm so glad I picked this one! The app is very well made and the service is incredible, you feel like you have your own IT team behind you! If you're looking to build a solid B2B portal, this is the app you need !!
Always happy to help no matter how technical!
Before finding SparkLayer, I went through almost all the other apps with B2B solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch as they helped me out very quickly several times during the setup process. I am happy to make a recommendation – thanks to the whole team, from devs to support staff! Edit: I almost forgot about the extensive help guide library, which is unlike anything I've seen on a Shopify app before. And if you can't figure out how to do something despite this, there's always support waiting to help you. But I'm repeating myself... In a nutshell: This app is amazing. :)
Thank you very much for you review! We're constantly improving our help guides and support, it's great to have such positive feedback 😊
This app helped me scale my website to a more professional product that caters to business clients. The customer support was responsive, informative and incredibly helpful. They showed me additional features that I didn't realize I could do with Sparklayer. 5 stars all around.
While we have concentrated on DTC for the past 2 years, we are now reaching a point where we need B2B to grow further. Without the budget for Shopify Plus to create a completely separate store, we found Sparklayer, that offers pretty much 100% of features that you will ever need for wholesale. CSV-import to create orders, custom shipping and payment options, tiered pricing and pack sizes and so on. While there are still plenty of features that I would love to see in the future, with the speed of development, I am sure I won't have to wait long
Great solution to our wholesale needs. Easy to use. Powerful functionality. Helpful support. Would recommend.
SparkLayer is a huge improvement from the Wholesale sales channel from Shopify providing a much better sales experience for our customers. Very responsive and helpful support team
Great onboarding and kind support. We were looking for a good app which suited our b2b needs. This one def do!
The app is very useful if you are looking to make a b2b online store. The employes are also really helpful, either if you want to chat with them for help, or if you need them to help you by giving access to your website.
This app has been extremely user friendly for us to set up a new B2B and the feedback ahs been very positive from our accounts who use the portal now.
With this app we have been able to set up the online shop we need! Very simple to use but has a lot of powerful functionalities. The SparkLayer team has been extremely helpful throughout the whole process aiding with the installation process and also, with any issues we have had. Over all, a fantastic app to have!
The SparkLayer platform offers a powerful solution for our multifaceted B2B needs, whilst remaining separate from our DTC store. The support team has addressed our unique needs, offered customized solutions (including an increase to the standard Shopify line item order limit) and added features to our checkout process that make the end customer experience very user friendly. We greatly appreciate the SparkLayer team and their commitment to our continued success!
Great app but also great customer service. We are a B2C shop that needed to transition to B2B and Sparklayer was the best way to do so. The app itself is super straight forward and efficient. Chris and his team have been super reactive every time we needed anything. Would recommend 100% ! Great job guys
Amazing solution for adding wholesale capabilities to a regular Shopify account! It does take some effort to get set up, but their process is streamlined and support is excellent. Far beyond other apps we vetted. My ONLY wish is that we had access to process orders as sales reps from the beginning with the starting plan. Some of the settings for shipping charges could be more dynamic but I'm sure they are working on that, as they seem quite proactive in their product support. All in all an excellent, cohesive solution for adding wholesale functionality without needing a separate website. Definitely worth the effort to set up because of extra features being built in, like tiered pricing by customer category, integrated signup page, and a lot more. Highly recommend!
Thank you! 😊
This App solves all your B2B-needs. The Team supports you fast and competent so i can recommend it absolutely. Thank you Rhys, Thank you Chris! Great Work!
Incredible support from the team at SparkLayer and a great product. If you're looking for a B2B solution, don't waste your time trying the other solutions. I went through that and SparkLayer is clearly the best. The other solutions require work arounds and hacks, SparkLayer works as a (mostly) independent system. It includes all the features you should need. Other apps make you buy add-on apps to do simple things like having a B2B order form. The team at SparkLayer did all the installation steps for me. When I ran into challenges with my set up, or trying to do something out of the ordinary, they jumped in and helped me out. They even spotted mistakes that another app had made and showed me how to fix those as well. The support from SparkLayer has been the best I have EVER experienced for software.
Thanks to this app I was able to add specific B2B features to my shop. I finally found a tool that allows sales representatives to place orders. I had installed others before, but this is the only one that works smoothly, without any error. Support is quick and efficient. Very recommended!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.