All reviews

Rating Breakdown

  • 5
    93% (206 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2024

The customer service is impeccable, Ben was literally the best, looking after me and guiding me step by step. The app works perfectly and it's useful, we can improve a few things but they are on it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing such great feedback - we'll pass this onto Ben and the Support team! We're really enjoying working with you, too :)

5 / 5 Share

July 14, 2024

Great and easy to use system and their customer service is on point! Thanks gang!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

This is great to hear, thank you! We're enjoying working with you, too :)

5 / 5 Share

July 9, 2024

Brillant app, I'm very pleased with the interface and options. Its also very easy to set up compared to others and the customer service is fantastic. Nothing is too hard.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, we'll share this with our Support team!

5 / 5 Share

July 8, 2024

So far so good! We've really enjoyed implementing SparkLayer B2B & Wholesale to relieve the time of our customer service staff. We had questions and some customizations and SparkLayer support was quick to respond, very helpful and easy to work with.

Store

FLATED

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a great review, we're enjoying working with you, too!

5 / 5 Share

July 8, 2024

These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)

5 / 5 Share

July 5, 2024

Incredible customer support. The support team went above and beyond the the July 4th holiday to get my problems solved!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review, we'll pass this onto our Support team!

5 / 5 Share

July 3, 2024

The resources, reference material and support that this app provides is amazing. I am not an expert web developer by any means but I have been able to do some amazing things with Spark Layer because of how well they've documented their how-to's and user manuals and references etc. A couple times I've needed to reach out to them directly for assistance and firstly, their AI chatbot has been able to get me 90% of the answers I need but when I've been stuck, a real person responded very quickly and helps me get the rest of the way. I was helped today by Daniel and he was super helpful and was able to trouble shoot a coding related issue I was getting nowhere with. He figured it out and I was able to move on with my day! Thanks Daniel!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review, we really appreciate the great feedback and will pass it onto our Support team!

5 / 5 Share

June 28, 2024

This app - and the team behind it - rock. Great (and affordable) B2B features, backed up by first class support. The support team is the best I've dealt with. Know their stuff. Responsive and super helpful

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Thank you, this is great to hear! We're enjoying working with you, too :)

5 / 5 Share

June 26, 2024

Very good customer service !!! fast to respond to solve my issues. this app really good to help my wholesale.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback, we'll pass this onto our Support team!

5 / 5 Share

June 25, 2024

World-class support and customer service! Sparkelayer delivers robust B2B functionalities to our store at an excellent value. We look forward to partnering with Sparklayer for many years and leveraging their current and future developments.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

This is brilliant to hear, thank you so much for taking the time to leave a review!

5 / 5 Share

June 18, 2024

Great service great app. Very friendly and fast when it comes to resolving inquiries.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the great feedback!

5 / 5 Share

June 14, 2024

Excellent app and even better customer support. Really appreciated having the help from the team, especially Cameron and Chris. Does everything it's supposed to, constantly being improved with new features, and most importantly my customers love it.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, and for the great feedback - we've passed this onto our team!

5 / 5 Share

June 6, 2024

Super easy to use, for the more complicated parts (as being a non technical person), I received all the help I needed and all very fast. The app runs smoothly and support is amazing. I was just going to test out the free trial, but I already decided to keep using it. Thanks a lot!

Using app

9 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for leaving such a great review - we're really pleased you're enjoying using SparkLayer and will pass this onto our Support team!

5 / 5 Share

June 4, 2024

Great customer service - always helpful and fast to respond! Love the theme that is included with the quick order forms. Powerful features and extremely customizable while being easy to use. 5 stars!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

This is great to hear, thanks so much for taking the time to leave a review!

5 / 5 Share

June 3, 2024

The app works great! We have ran into some kinks, but the team has been very responsive and able to solve all the issues in a timely manner.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

This is great to hear, thank you for taking the time to leave a review - we're enjoying working with you!

5 / 5 Share

June 3, 2024

Sparklayer is an outstanding cost effective solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution.. Well done Sparklayer !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review - we're so glad you're enjoying using SparkLayer!

5 / 5 Share

May 30, 2024

Exactly what we needed as a solution for Store/Retail Business!

Store

YUMS

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

This is great to hear, thank you for taking the time to leave a review!

5 / 5 Share

May 18, 2024

This app has been incredible in getting our store from a direct B2C store to both a B2C and B2B store without needing to upgrade to Shopify Plus. The suite of features provided work flawlessly in being able to show current stock levels, hide items from B2C customers and reformat the store's layout when a B2B customer is logged in. Their support team has also been top tier in handling any and any issue that arose and every request concerning customization of the platform for our B2B customers.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving such a great review, we're really enjoying working with you!

5 / 5 Share

May 16, 2024

Sparklayer brings many professional and useful features for B2B business. They also have a great client support.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review!

5 / 5 Share

May 15, 2024

This is the best B2B app for Shopify I've found. I've used it for over six months on another e-shop without any issues. Chris, Justas, and the support team are fantastic, always willing to help and very responsive.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review - it's great to hear you're enjoying SparkLayer! We'll pass your feedback onto our team :)