SparkLayer B2B & Wholesale
Shopify B2B and Wholesale App
Rating
4.9
feedback
294
chart
#1,128
All reviews
Review RSS Feed
Dec. 31, 2024
After exhaustive research, I chose Sparklayer for my Shopify store, and I couldn't be happier! Their B2B UI and shopping cart are the best I've found – easy to navigate yet incredibly sophisticated. Sparklayer's team went above and beyond with the initial setup, perfectly tailoring it to my needs. They were incredibly responsive to my requests for a few customizations and implemented them flawlessly. The customer service is truly outstanding. Every interaction has been prompt, professional, and helpful. The app itself is working flawlessly, and I love how customizable it is. I can easily configure it to match my brand and offer a seamless wholesale experience to my customers. Highly recommend Sparklayer to any Shopify merchant looking for a top-notch B2B solution!
Wow, thanks so much for sharing such great feedback! This is all great to hear, we're really pleased you're enjoying SparkLayer - thanks for trusting us to support your B2B growth :)
Dec. 20, 2024
I have been so impressed with the responsiveness and support from the Sparklayer team. We have been a Sparklayer customer for over a year now. Dom is our Customer Success Manager and periodically checks in with us to make sure we are happy with our app experience. Recently we wanted to make several enhancements to our B2B site. Dom promptly setup a Zoom meeting so he could understand the request in detail and included Ben, a Support Engineer, who helped us understand our options and offered to execute these changes on our behalf. Our B2B site has been transformed for the better. Thank you to the Sparklayer team! Nate Founder - KOHV
Thanks so much for leaving such a brilliant review - we'll pass this onto Dom and Ben! It's great to hear how well you're getting on; we're excited to be part of your continued growth :)
Dec. 18, 2024
Fast and convenience support
Thank you, it's great to be working with you!
Dec. 16, 2024
Unbelievable App. We are a B2B business and to use Shopify Plus is a huge and extremely expensive step up from the lower plans, so when I found Spark Layer was purpose built for B2B businesses but at a fraction of the price of Shopify Plus, it was a no brainer. And it hasn't disappointed. Our customer's regularly tell us how much they love ordering products from our store compared to other stores. Also, their support is very good. If you have any suggestions or queries they are very quick to respond and genuinely care about what you are saying. Unbelievable app and company. Thanks for everything!
Wow, thanks for taking the time to leave such great feedback! We're so glad you're enjoying using SparkLayer and will pass this onto our team :)
Dec. 16, 2024
If you are looking to sell B2B or wholesale, Sparklayer is a must have. They gave us the ability to have a D2C & B2B all in one. Sparklayer integrates perfectly with your theme and looks the same. Their customer support is 2nd to none. They are amazing and very responsive. Best decision we made, was going with Sparklayer for our B2B sales.
This is great to hear, thanks so much for leaving feedback! We'll pass this onto our Support team :)
Dec. 11, 2024
Before looking at Sparklayer, I looked and tried many of the other wholesale / b2b apps on shopify. Sparklayer blew me away compared to them in terms of comprehensive features for b2b and ease of use. All the other apps were super ugly and hard to use. Sparklayer is robust and can handle so many different situations. Plus their support is pretty good (although I wish they had support that overlapped more with USA times zones) and their documentation is extensive. Downsides: sometimes there's technical bugs that require a developer or support, their support is on UK time, and its fairly expensive.
Thanks so much for taking the time to leave a review - it's great to hear you're enjoying using SparkLayer! We now have non-UK Support teams, so we can cover multiple timezones for our global customers :)
Dec. 11, 2024
Amazing support and a very advanced B2B tool. What's important to notice, is that it's not utilizing most of the base B2B features of Shopify itself, but rather is an "overwriter" of the tool. Still, considering all apps in this category this seems to be the best one.
Thank you for leaving a review - great to heat you're enjoying our B2B features!
Dec. 7, 2024
Always the best customer service!
Thanks so much for taking the time to leave a review! Great to hear you're enjoying using SparkLayer; we'll share your feedback with our team :)
Dec. 5, 2024
Great B2B app - great support, Ben & co helped and it works 100% - best recommendation from us at MASALA
Thank you - we'll pass this onto Ben and our Support team :) We're enjoying working with you, too!
Nov. 25, 2024
I’m very satisfied with Sparklayer B2B’s customer service. They always respond very quickly and have been incredibly helpful with various customizations. No question is too much. Thank you for the excellent service!
Wow, what a great review! Thank you - we'll share this with our Support team :)
Nov. 21, 2024
I've just set this up on my store so that I could offer a more streamlined process for my B2B wholesale orders. The Sparklayer team have been absolutely brilliant from set up to answering any questions and helping me to set up my wholesale operation. Having just had my first order through the platform, my customer has indicated that they have found this a much easier than my previous manual process.
Thanks so much for sharing your feedback - great to hear both you and your customers are enjoying SparkLayer! We'll share this with our team :)
Nov. 13, 2024
Great product and wonderful customer service!
Thank you for taking time to leave a review, we really appreciate it! We'll pass this onto our Support team :)
Nov. 12, 2024
I demo'd four or five alternatives before finally choosing SparkLayer. The features are amazing, the tech suport is among the best I have ever encountered and the onboarding is first class. I nornally dont bother writing reviews but feel I owe it to Cameron and the rest of the team as they are outstanding.
Thanks so much for taking the time to leave a review - we'll pass this onto Cameron, too!
Nov. 5, 2024
This app has brought a lot of value to our company. Not only helping us service our customers better but also helping our sales agents to promote our products and portal. And if that was not enough, the team and support is awesome. They've really helped us not only use the SparkLayer but to refine our business to best serve our customers.
Thank you for taking the time to leave such a great review - brilliant to hear you're enjoying using SparkLayer! :)
Oct. 28, 2024
SparkLayer is a great app. The onboarding process and support team are very helpful.
Thanks so much for leaving us a review, we'll pass this onto our Support team!
Oct. 28, 2024
Works as intended. Great onboarding, great follow through! Amazing customer support!
Fantastic to hear, thank you for leaving feedback!
Oct. 17, 2024
This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.
Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)
Oct. 14, 2024
Zeer tevreden van de app. Ook met een top support. Zeer snelle en uitgebreide support.
Bedankt :)
Oct. 7, 2024
Great customer service! Easy to set up and use. I had a couple issues I created incorrectly but they were right there quickly to help. Highly recommend!!
Thank you for leaving such great feedback, we'll pass this on to our Support team!