All reviews

Rating Breakdown

  • 5
    80% (528 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
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5 / 5 Share

June 16, 2021

Excellent customer service, they have solved the problem that my store had and now I can offer the best offers, I already have the app installed in my other applications

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

It is a very useful app!It helped me increase my sales a lot. And the technical support staff are very patient,Dealing with problems quickly!

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 15, 2021

This app provide many types to create an offers, Also their support is also good and very quick. This offers should also work with cart drawer.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 3, 2021

As an ecommerce business we often use this app to run special offers and deals for our customers. This app allows us to run various deals that's suited to our business needs.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2021

Great customer service and support. They always are ready to help with issues. I have been using them for over a year with good results.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 21, 2021

This is a very good APP,Strongly recommend someone want to submit the shop's customer unit price to use.It brought me a lot of business.It helps me achieve multi-level promotions. And i want to thanks for the patience of the customer service.So good!

Store

ECIO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

This app is great - it has so many features and is easy to navigate. It works fast and has many discount types. I had a small issue with the appearence settings and received a quick and great customer support, now the app works great again. 5 Stars!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2021

I searched high and low for an app that allows the feature of two products for x dollars. Super happy with the userface and support has been amazing. Highly, highly recommend!

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

May 10, 2021

We've been able to run successful promotions and customize them to our branding with Ultimate Special Offers. So far, we've used the platform for gift with purchase, but are looking to test out other capabilities soon. When we ran into technical glitches, their customer service was very responsive and helpful. Would recommend!

Using app

6 months

Total reviews

3

Average rating

4.3

1 / 5 Share

May 20, 2021

Run Fast! I wasted my time learning and testing the app before I realized this! What is Shopify doing allowing an app to charge me $499 a MONTH in fees on a per transaction basis before they become unlimited? That is $6000 a year! I might see the value if your app is directly responsible for the sale, as is the case with a portion of the online sales. Unfortunately, many of those sales are attributed to the my marketing. We can get into how many companies have their hand in a new business owner's pocket by the time you take your cut for the final accounting, but my store isn't a startup that is adding a sale at a time. We are coming into this app selling 6,000 items a year on discount. The major issue is having the same pricing structure with Shopify POS. My store design and staff are converting the sale. Your software is just doing the accounting in this case.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. Our pricing model allows merchants to pay according to the value they’re getting from the app. Only orders processed with a discount from the app will be charged a transaction fee. $499 is the max we would ever charge you (and it rarely happens.) If you don’t receive any orders, you don’t pay. Many of our competitors do this as well; it’s fairly standard to charge a fee based on how much you use the app.

5 / 5 Share

May 3, 2021

Excelente para administrar los descuentos de cada producto. Atención y asesoría rápida y eficiente. Muy recomendada

Store

9 lunas

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

We received great customer service and the applications have worked great. Would recommend pixel union products to anyone. The team has gone out of their way to ensure we are satisfied. 10 points!

Using app

6 months

Total reviews

5

Average rating

4.0

5 / 5 Share

April 28, 2021

This app has so many featured that it replaced the need to have multiple discount type apps at my store. That's not even mentioning the superb customer support they have provided. 5 stars all around.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2021

we use this app to provide a discount when customers buy items in sets of 2. It's easy to navigate, works great for our shop and Pixel Union always provides fantastic support!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2022

Had an issue with Ultimate Special offer deals not loading fast on desktop, and not at all on mobile. Jack and his team assisted in making some tweaks to our theme (the team has made a duplicate of your current live theme named '[Orbit] Copy of Main Warehouse Theme'. On this theme, they have hidden the AJAX cart 'checkout' button and the product pricing. This will allow you to continue to use the AJAX mini cart if you prefer). This is going to save me a lot of time. Thank you for going out of your way.

Using app

Over 3 years

Total reviews

7

Average rating

4.3

4 / 5 Share

March 25, 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

Using app

About 3 years

Total reviews

2

Average rating

2.5

5 / 5 Share

March 17, 2021

Yo utilizo esta app para comprar por volumen y me parece una maravilla su UI. Además para BOGO y funciona muy bien hasta el momento... 100% recomendada

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

Really great app, works great and the customer service is very easy to get in touch with. I can differently recommend this app for any ecommerce store

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

March 2, 2021

When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

Rob was excellent, he quickly identified the issue and let me know how to fix it. The app was up and running very quickly! Love it!

Using app

4 months

Total reviews

3

Average rating

5.0