USO: Ultimate Special Offers

I have been using this app for almost 3 years now. The app has suddenly stopped working and the automatic discount codes and offers no longer work at checkout. I have been trying to get in touch with support for the past week and its crickets. Quite sad to say the least. If no response anytime soon, I will be forced to find another app and more reliable customer support system in place.

All I get when I try to use this app is a blank screen with a message, "internal server error". COMPLETELY USELESS!!!!!

Allows us to offer discounts on bulk purchases exactly the way we need. Had an issue come up with discounts not loading after several months of using (unsure why) and the team rectified the problem quickly and ensured there was some behind the scenes steps to ensure we wouldn't have the issue going forward.

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

We have been using this app for a very long time and have been trying others before and checked out others after, but this app "Ultimate Special Offer" is really just the best looking and what it offer (All we need and more) and that it works on both our site Uswithpets.com and in our store on the POS - really makes it easy to have the same app for both, when making offers etc. Also we have been really happy for the support, they help and they listen to what we say and try to add it if it can be done and make sense for the app and not just us ;-) So will recommend this app any time and do it often on forums facebook etc. Thanks Jacob N. Masters | Vetboxen.dk and Uswithpets.com

I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.

Great function and efficient support!! This is definitely a must-have app to deal with the awful Shopify discount function.

I used the app to help set up a gift with purchase promo! James was extremely helpful in meeting all of our needs and helping customize our offer exactly how we wanted it! Would definitely recommend using.

Solid app, customer support is very helpful. It could use some more custom features but for the price its worth it.

Doesn't work. Never got an answer. No help at all. Shows at random products in different languages on different websites...

Discounts did not triggered, customers still check out, allowing us to know about this issue. Imaging those who abandoned their carts without letting us know. Support put it to poor internet connection and user clicking back and forth during checkout which caused this issue. The fact that the order confirmation email was shown the discount descriptions but checkout amount did not deduct shows very clearly an issue with the discount app triggering. In the end, a very standard reply to us to get out of this situation. "Our development team is aware of this and we will be looking into a fix for it ASAP. However, I don't have an ETA right now unfortunately" We silently accepted the above reply until last week, we gotten 2 more big orders without discount triggered. This is totally not acceptable for any e-commerce business, big or small.

Refund amount is always wrong when doing partial (Out of stock) refund back to customer. USO Support replied that they have no control over with how discounts must work on the order. Citing it a Shopify platform limitation.

Love how many different discount combos you can get with this great discount app. James is super helpful and quick to respond, and helped me sort out any issues I have, like using the discount with multiple currencies. He also added an additional promo code box in my code, so customers can use the discount with another voucher from my loyalty program. Highly recommend!

This app works great for what we need. It allows us to apply multiple discounts as well as different kinds of discounts. The support team is always quick to answer and help us figure out any issues.

One of the best app for discounts . It is very verstile.very easy to use. and best part is it does not look clumpsy on any theme. It is very clean and professional looking. Very good support as well. I used their themes and apps and I have no complains whatsoever. I dont think there is any other app that is better than the ultimate special offers app and i have tried many. this is by far the best one

This is a great app - I find the notifications to users about the offers work particularly well, which is something not offered by Shopify Automatic Discounts. Support were really helpful too and answered my queries very quickly.

Great App! Support is amazing, fast and reliable. App has multiple options and is very helpful to create upsells, bundles, etc.

This app is truly a cornerstone of the two online stores I have. I've been using it on the first store for a number of years now, before it was a Pixel Union product, and recently added it to my second store. I can confidently say that it's on my top 3 favorite apps list. Not only do I use it to run complex sale campaigns with bundle and upsell offers, but I also use it to manage wholesale orders with tiered pricing only available to tagged customers. The way it integrates with the store's style is very nicely done. It's been relatively easy to customize where widgets and notifications are shown, even for someone with little coding background. When I've need help, the folks at Pixel Union always respond promptly and thoroughly. They helped me sort through app conflict issues a number of times, even when their app isn't the one causing the problems. Both the app and the people at Pixel Union have earned this 5-star rating.

This app is easy to use and install. It has generated a good amount of sales on our site and we're able to offer many different type of discount. The team is also great at responding & fixing any issues you run into if you update to a new theme. Loving the app so far & price is good.

I use this app to add volume discounts, spend $X get Y or buy X get Y. The volume discounts work flawlessly and are very easy to set up. The other discount types didn't work perfectly for us out of the box, but the support has been great to work with. It would be nice if we could rearrange the discount hierarchy so we could determine which discounts fired before others. As it stands the volume discounts override all others, and require us to turn them off if we want to run temporary promotions.