USO: Ultimate Special Offers
All reviews
This is a powerful app for promotions. I can largely recommend it and customer service is excellent. I would love a free gift with purchase function. Also, reporting could be improved as my store coupons used in conjunction with this app will be overwritten and I am loosing my coupon insights. The minor bugs that prop up when updating a theme, are being fixed quickly by the helpful support team.
I use this app for special discounts for my products. I am able to offer, for example, a 20% discount on treats and a 25% discount on my soaps and the customer can check out with both offers showing. They also have a announcement bar that let's you tell the customer benefits of your product or remind them again of the awesome discount offers. Very happy with app.
Great help when it was needed and fab app for all the discounts we want to offer our customers. Thanks James for sorting out the little glitch so quickly :)
They have the worst customer support. If you have any issues you cannot simply get any help. Very disappointed!
It looks like your original messages caught us over the weekend. We responded to you yesterday but haven't heard back yet! We just sent you another response, please have a look so we can get your issue resolved. Thank you!
This App is quite god. It's managed to cover ever need I've required in terms of offers and if you speak to their crew they are SUPER helpful, videos and screenshots to walk you through whatever confusion or specific thing you are trying to accomplish. The App itself is pretty straight forward and they have simplified 8 of the main sales offers for easy to use shortcuts. Thank you Pixel Union for you Ultimate Special Offers App. It works just as intended and the Customer Care/Service was exceptional as well as patient. Sales Manager Biogenetix.com
Using this application for more than a year. Runs smoothy as per requirement during sales traffic. Super easy to install and setup offers.
The app, in conjunction with other front end apps, helped us accomplish some nice logic for discounting products across our site. The backend is easy to use and set up, and Pixel Union's support was always prompt and helpful. I'd check it out - you have nothing to lose.
We've used this app off and on for nearly three years now when we run specialized promotions. Anytime we have needed help, the support team has been very responsive. Of course, there are kinks depending on the website theme and how the site developer coded certain aspects, so sometimes I have to work with our theme developer instead of the USO app staff. But, overall, we are totally satisfied with Ultimate Special Offers and appreciate the ease in which they make in adding a variety of promos.
Love this app! It has helped generate a ton of sales and revenue for us as it reduces the extra work of customers manually entering a discount code at checkout. Now the codes are automatic! Great customer service too.
Love this app. James, Patrick and the rest of the team were very helpful and fast with fixing and addressing any issues. I really like this app for my upsells and it's affordable! You can create special links to offer different upsells which is super cool. Keep up the great work!
I cant save the app setting I am getting an error... customizations must be a `object` type, but the final value was: `null`. If "null" is intended as an empty value be sure to mark the schema as `.nullable()`
Hi there! It looks like you identified a bug on our end. We have fixed this issue, and I've sent you an email with instructions on next steps to reinstall Ultimate Special Offers.
I love this app most of the time. It works most of the time. But those 10% of times it doesn't it costs us money every day. We have an any 5 for £10 off on our website, most of the time it works perfectly. But the 10% of the time it'll not apply the discounts, meaning we have customers compain that the discounts aren't working and refund them X amount. As it doesn't work all the time we're also losing a lot of sales due to abandon carts. I'd happily pay $200 a month for an app like this to work 100% of the time. Another issue with it is it doesn't work with abandon checkouts. It sends them an email and takes them to the checkout page where the discounts don't apply. I understand if they have to be taken to the cart page to apply discounts - how about implementing your own abandon cart system which would take them to the cart page? TLDR: Love this app when it works but unfortunately doesn't always work.
This app has successfully helped us replace a scripted offer we previously had running. We cannot use scripts anymore and thankfully was able to recreate the offer with little hassle due to this app! Customer service is also outstanding and are always happy to help!
This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.
Great app if you are looking to offer bundle, promotional or stack discounts. The support team is also fast and responsive.
Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.
This app is incredibly powerful for promotion and discounts. We had some minor tweaks about the layout and style and the support team was quick to respond to our inquiries and applied the changes seamlessly. I would recommend this app for anyone who is looking to add more sales to their store!
Patrick has been nothing but amazing throughout this entire experience. He is very knowledgeable, and was very courteous. He kept me up to date on the entire process, and answered every question and concern that I had. Patrick you are awesome, and I appreciate your help with my store; thank you so much!
Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.
Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you instructions on how to solve this — have a look in your inbox (including spam) and let us know if you have any follow-up questions. Thank you!
Made 10k after 1 week on this app... even before we had to pay for it. Great support too. Highly recommended to extend Shopify discounts.
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