All reviews

Rating Breakdown

  • 5
    80% (534 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2022

Had an issue with Ultimate Special offer deals not loading fast on desktop, and not at all on mobile. Jack and his team assisted in making some tweaks to our theme (the team has made a duplicate of your current live theme named '[Orbit] Copy of Main Warehouse Theme'. On this theme, they have hidden the AJAX cart 'checkout' button and the product pricing. This will allow you to continue to use the AJAX mini cart if you prefer). This is going to save me a lot of time. Thank you for going out of your way.

Using app

Over 3 years

Total reviews

7

Average rating

4.3

4 / 5 Share

March 25, 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

Using app

About 3 years

Total reviews

2

Average rating

2.5

5 / 5 Share

March 17, 2021

Yo utilizo esta app para comprar por volumen y me parece una maravilla su UI. Además para BOGO y funciona muy bien hasta el momento... 100% recomendada

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

Really great app, works great and the customer service is very easy to get in touch with. I can differently recommend this app for any ecommerce store

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

March 2, 2021

When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

Rob was excellent, he quickly identified the issue and let me know how to fix it. The app was up and running very quickly! Love it!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

This app has been fantastic for us. We tried it out through the holiday season and saw a nice jump in sales by being able to provide quickly customizable bundle offers. The Dev team was fantastic in helping sort out a few code tweaks as well!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

I've been really impressed with how versatile this app has been. There are many supported promo types. When we ran into a problem, their support was very helpful and jumped on the issue quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

We have been using this app for about 2 years to offer our customers tiered multi-item discounts (buy 2 items get a discount, buy 3 items get a bigger discount, etc). This functionality has been valuable for our growth and is an important component of our customer experience. Over time issues have popped-up as we deal with Shopify limitations (e.g. only one discount code can be applied) and as we implement other apps that at times may conflict with the USO app (technically or logically) but the support from James and others has always been awesome and the issues always resolved. We foresee this app as being part of our infrastructure for the long term.

Using app

Over 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 17, 2021

I used this app to help me offer automatic tiered discounts (buy 1 item get X% off, buy 2 get Y% off, buy 3 get Z% off, etc). It's simple and easy to use. Patrick from the app was also super helpful in answering any questions I had and in making minor code adjustments. Highly recommend!

Store

Pairess

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

Great app that allows us to offer dynamic discounts and promotions very easily. When we needed help with some code edits, it was done in a timely and professional manner.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

the customer support was really nice! They helped me throughout and assisted in every way they could!

Using app

Almost 3 years

Total reviews

11

Average rating

4.8

1 / 5 Share

Jan. 25, 2021

Lots of glitches. Main reason I don't like it is the sale price is not visible in either the collection listing OR the individual product listing. The customer only sees their discounted total in the cart and no where else. It makes bulk discounts very misleading.

Using app

About 1 month

Total reviews

3

Average rating

1.0

Developer Reply

I'm sorry to hear you've having trouble! This is a feature that's on our current roadmap for the near future. I don't see a previous ticket from you in our inbox, so I've sent you a fresh email to chat more about it. Looking forward to hearing from you!

2 / 5 Share

Jan. 23, 2021

I can't give more than 2 stars to this app for one simple and logical reason: You can't choose variants for your offers! For example, If you sell T-shirts and you want to offer a discount on a specific color, you can't! You have to choose all T-shirts and offer a discount on ALL. I think that this must be corrected..

Store

Splyni

Using app

13 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your feedback. Variant targeting is on our roadmap currently and while I don't yet have an official ETA, I can tell you it's being worked on currently. I've sent you an email with more information, please check your inbox. Looking forward to your reply!

5 / 5 Share

Jan. 22, 2021

this app basically fulfilled most of your needs on marketing, the price is really reasonable, most importantly, the support team is superb, clear explanation even with a dedicated video screen-recording tutorial.

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Very, very useful sales and bundler app, you can really achieve a lot with the shopify built in discounts and this app. The support team are very responsive and resolved our issue.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

It gives a bunch of different options to make offers. I had a problem and they solved it quickly by mail.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

After wasting time and Money + frustration I found Ultimate Special Offers, an early Christmas present! I am using USO for Volume Discounts, BOGO & Bundles, Plus using Volume discounts with BOGO deals. It covers all the technical functions I need and has excellent design/appearance controls which really add to the overall effectiveness of my current marketing push. I have also been blown away by the first class customer support @Paige which has continued throughout my journey. This App/Company is simply outstanding.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 13, 2021

I needed some help with the translation and editing of some text within the app. It required simple coding, but being a complete beginner myself I asked for support. Rob from Pixel Union was great. Helped me step by step on how to edit the code and even offered to do it himself! Amazing customer service, couldn't be happier!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

sois los mejores muchísimas gracias por todo, me habéis sido de gran ayuda y de gran utilidad, lo recomiendo 100%

Using app

26 days

Total reviews

1

Average rating

5.0