Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
667
chart
#729
All reviews
Rating Breakdown
Review RSS Feed
Oct. 22, 2020
hello i m in the trial period but there is one problem i can't remove the sale badge because it does not apdated with my theme and i want to disable it i hope answer me before the period finish thank you
Oct. 21, 2020
I wanted an easy app that would allow me to offer customers a free gift with purchase. Ultimate Special Offers was my choice. They have great customer service for installation support. Thank you.
Oct. 20, 2020
We use this app multiple ways! There are many ways to combine it's uses, There support is great. Thank you.
Oct. 16, 2020
Great Customer Service. Very Patient with all my requests and got everything working perfectly. I Would recommend this app.
Oct. 10, 2020
This app allows me to increase my average basket by 30%. Great app, easy to use. Fast and efficient customer service. thank you
Oct. 7, 2020
I have been using this app for almost 3 years now. The app has suddenly stopped working and the automatic discount codes and offers no longer work at checkout. I have been trying to get in touch with support for the past week and its crickets. Quite sad to say the least. If no response anytime soon, I will be forced to find another app and more reliable customer support system in place.
Hi there! I'm sorry to hear you've had trouble getting in touch with us. We're in our busy season right now, so I appreciate your patience. We've sent you a follow-up regarding this ticket, please check your email!
Oct. 3, 2020
All I get when I try to use this app is a blank screen with a message, "internal server error". COMPLETELY USELESS!!!!!
Sept. 30, 2020
Allows us to offer discounts on bulk purchases exactly the way we need. Had an issue come up with discounts not loading after several months of using (unsure why) and the team rectified the problem quickly and ensured there was some behind the scenes steps to ensure we wouldn't have the issue going forward.
Sept. 28, 2020
If you want to maximize your sales with paid traffic, this is the app to download. Probably the only "hands off" way to make money in E-commerce. Just sign up for a plan, sit back and wait for these guys to make some magic happen.
Sept. 22, 2020
I asked for help to configure some translations of the popup and Paige helped a lot, thank you! The rate is 4 stars instead of 5 because the popup has a little lag and it lasts a few seconds to appear. The customer care was great, 5 stars for them!
Sept. 16, 2020
USO is the lynchpin of my store right now, and it is working exceptionally well for me. I had some custom workflows in mind which I needed help to implement so I paid for Premium Onboarding, I was hesitant to spend before my store really took off, but it was one of the best decisions I made. Sara was fantastic in understanding my requirements, and translating what I said in layman terms to what was required in code. I did not have to explain much about user experience because Sara understood it. It was great having someone to bounce off some of my ideas and refine them. Sara was always prompt to respond to my queries and help me achieve what I needed. Thank you Sara, and the shop would not be where it is, if it wasn't for your help. In my opinion, I have yet to fully unlock the power of USO and I have many more ideas in my head to implement i.e. custom bundles for re-targeting audiences, email marketing offers triggered by unique links etc. Excited to try out more stuff!
Sept. 2, 2020
I use the volume offer and it's really helped increase my sales. I've tried other apps and wasn't satisfied with their service. This app is not only well built but the customer service is phenomenal.
Oct. 10, 2022
Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help
Aug. 28, 2020
We have been using this app for a very long time and have been trying others before and checked out others after, but this app "Ultimate Special Offer" is really just the best looking and what it offer (All we need and more) and that it works on both our site Uswithpets.com and in our store on the POS - really makes it easy to have the same app for both, when making offers etc. Also we have been really happy for the support, they help and they listen to what we say and try to add it if it can be done and make sense for the app and not just us ;-) So will recommend this app any time and do it often on forums facebook etc. Thanks Jacob N. Masters | Vetboxen.dk and Uswithpets.com
Aug. 26, 2020
Conflicts with topic code, resulting in invalid functionality Technical support staff quickly helped me solve the problem. Very useful app
Aug. 22, 2020
I had some small issues with volume box when i integrated ultimate offers on my website and Patrick was very helpful and sort it out in couple of hours. Very professional and straight forward. Recommended !!!
Aug. 20, 2020
It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(
Hi there! We don't see any support requests from your store in our inbox. We'd love to connect and identify the issues you're experiencing - we've sent you a new email to the account owner address on file. Please respond ASAP, thank you!
Aug. 19, 2020
This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!
Aug. 18, 2020
I am rating this app for support. I am just really starting to use this app and have had a few tech issues. The support team was very responsive and resolved each problem that came up.