Ultimate Special Offers

Aug. 4, 2020

I would have rated 4-5 stars for the app as it easy to install & have various options like BOGO, discount. The only reason for giving 1 star is their support. I have raised a concern almost 5 days back & from the last 3 days, I am requesting for ETA and status. The best part, they don't care & won't revert. Its the worst customer support service. Looking for a replacement of this app.

July 29, 2020

Doesn't work. Never got an answer. No help at all. Shows at random products in different languages on different websites...

July 20, 2020

Discounts did not triggered, customers still check out, allowing us to know about this issue. Imaging those who abandoned their carts without letting us know. Support put it to poor internet connection and user clicking back and forth during checkout which caused this issue. The fact that the order confirmation email was shown the discount descriptions but checkout amount did not deduct shows very clearly an issue with the discount app triggering. In the end, a very standard reply to us to get out of this situation. "Our development team is aware of this and we will be looking into a fix for it ASAP. However, I don't have an ETA right now unfortunately" We silently accepted the above reply until last week, we gotten 2 more big orders without discount triggered. This is totally not acceptable for any e-commerce business, big or small.

July 20, 2020

Refund amount is always wrong when doing partial (Out of stock) refund back to customer. USO Support replied that they have no control over with how discounts must work on the order. Citing it a Shopify platform limitation.

July 16, 2020

I was trying to set up a multiple stage upsell, but ran into several issues. James emailed me back the next day with full intention to solve my issues. I went with his idea, because I didn't understand their system enough. As a drop shipper, I recommend this if you are looking to bump up those #s.

July 14, 2020

very good app. paige helped in in an instant! they also coded some stuff for me very quickly! highly recommend!

July 13, 2020

Love how many different discount combos you can get with this great discount app. James is super helpful and quick to respond, and helped me sort out any issues I have, like using the discount with multiple currencies. He also added an additional promo code box in my code, so customers can use the discount with another voucher from my loyalty program. Highly recommend!

July 10, 2020

This app works great for what we need. It allows us to apply multiple discounts as well as different kinds of discounts. The support team is always quick to answer and help us figure out any issues.

July 9, 2020

Conversion rate is the most important metric to any store owner. And no app increases your conversions better than ultimate special offers. It offers multiple features like upsell, bundles, bogos, etc. You don't need to download multiple apps to perform these functions as it will slow your load speed and decrease your conversions. Customer service is also impeccable.

July 6, 2020

We use this for all of our stores anytime we need to set up a specific type of offer. It's very easy to use and we love it.

July 1, 2020

One of the best app for discounts . It is very verstile.very easy to use. and best part is it does not look clumpsy on any theme. It is very clean and professional looking. Very good support as well. I used their themes and apps and I have no complains whatsoever. I dont think there is any other app that is better than the ultimate special offers app and i have tried many. this is by far the best one

July 1, 2020

The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly. As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...

June 26, 2020

[Update on 27 Jun SGT] Thanks for the support team’s reminding . Adding one more bug for others reference as below. - this app does not work if customer clicks checkout directly from product detail page or detail list page. Strongly not recommend this app and this vendor with following reason: 1. There is latency to calculate the discount in cart page 2. Discount logic will affect the checkout page translation functions. 3. Company no long term roadmap to fix the above 2 issues. 4. Customer support service is poor, specially if you are not in the same timezone as Canada, good luck to you. I am searching for a replacement of this app.

June 26, 2020

This is a great app - I find the notifications to users about the offers work particularly well, which is something not offered by Shopify Automatic Discounts. Support were really helpful too and answered my queries very quickly.

June 23, 2020

Great App! Support is amazing, fast and reliable. App has multiple options and is very helpful to create upsells, bundles, etc.

June 23, 2020

Love this app. It helps me make more sales and the customer service is great! I wish that some offers could be used at the same time (ex: bundles for 2 different kind of items bought at the same time). But since there is so many offers you can use, there is always a workaround.

June 23, 2020

This app is truly a cornerstone of the two online stores I have. I've been using it on the first store for a number of years now, before it was a Pixel Union product, and recently added it to my second store. I can confidently say that it's on my top 3 favorite apps list. Not only do I use it to run complex sale campaigns with bundle and upsell offers, but I also use it to manage wholesale orders with tiered pricing only available to tagged customers. The way it integrates with the store's style is very nicely done. It's been relatively easy to customize where widgets and notifications are shown, even for someone with little coding background. When I've need help, the folks at Pixel Union always respond promptly and thoroughly. They helped me sort through app conflict issues a number of times, even when their app isn't the one causing the problems. Both the app and the people at Pixel Union have earned this 5-star rating.

June 19, 2020

I need help, your app is not working and your customer support is the worst. It's telling my customer that it does not ship to Canada from Canada and I have removed the special and still showing up. Rob, still waiting for your reply. Can someone pick up a phone and call me. I have left my number in the email. This is getting very frustrating. I have had 7 phones call already and over 10 abandoned carts. The error msg is that "we do not ship to Canada"...We are a Canadian company based in Canada.

June 19, 2020

I'm testing the app, but I can tell you that the support is very great! they help me to resolve a problem in a few minutes

June 17, 2020

This app is easy to use and install. It has generated a good amount of sales on our site and we're able to offer many different type of discount. The team is also great at responding & fixing any issues you run into if you update to a new theme. Loving the app so far & price is good.