Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
667
chart
#729
All reviews
Rating Breakdown
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June 23, 2020
Great App! Support is amazing, fast and reliable. App has multiple options and is very helpful to create upsells, bundles, etc.
June 23, 2020
Love this app. It helps me make more sales and the customer service is great! I wish that some offers could be used at the same time (ex: bundles for 2 different kind of items bought at the same time). But since there is so many offers you can use, there is always a workaround.
June 23, 2020
This app is truly a cornerstone of the two online stores I have. I've been using it on the first store for a number of years now, before it was a Pixel Union product, and recently added it to my second store. I can confidently say that it's on my top 3 favorite apps list. Not only do I use it to run complex sale campaigns with bundle and upsell offers, but I also use it to manage wholesale orders with tiered pricing only available to tagged customers. The way it integrates with the store's style is very nicely done. It's been relatively easy to customize where widgets and notifications are shown, even for someone with little coding background. When I've need help, the folks at Pixel Union always respond promptly and thoroughly. They helped me sort through app conflict issues a number of times, even when their app isn't the one causing the problems. Both the app and the people at Pixel Union have earned this 5-star rating.
June 19, 2020
I need help, your app is not working and your customer support is the worst. It's telling my customer that it does not ship to Canada from Canada and I have removed the special and still showing up. Rob, still waiting for your reply. Can someone pick up a phone and call me. I have left my number in the email. This is getting very frustrating. I have had 7 phones call already and over 10 abandoned carts. The error msg is that "we do not ship to Canada"...We are a Canadian company based in Canada.
June 19, 2020
I'm testing the app, but I can tell you that the support is very great! they help me to resolve a problem in a few minutes
June 17, 2020
This app is easy to use and install. It has generated a good amount of sales on our site and we're able to offer many different type of discount. The team is also great at responding & fixing any issues you run into if you update to a new theme. Loving the app so far & price is good.
June 16, 2020
The app helped me to create discounts that countless other apps did not allow me to do, I had some queries about the theme and the support assisted me and went onto explain things in great detail when there was no need to do so.
May 11, 2021
I use this app to add volume discounts, spend $X get Y or buy X get Y. The volume discounts work flawlessly and are very easy to set up. The other discount types didn't work perfectly for us out of the box, but the support has been great to work with. It would be nice if we could rearrange the discount hierarchy so we could determine which discounts fired before others. As it stands the volume discounts override all others, and require us to turn them off if we want to run temporary promotions.
June 5, 2020
This app seems to have gotten worse and worse over time. I use it for this website as well as other sites and sometimes it works, sometimes it does not. For example, right now it won't save any discounts we add. This has happened in the past. Have contacted support multiple times, and it takes days and days to hear back. Currently looking for another app for all our sites.
Hi there! It looks like we have sent you a few messages that we haven't received a reply to. Could you please check your inbox and spam so we can resolve this issue ASAP? Thank you!
June 4, 2020
This is a powerful app for promotions. I can largely recommend it and customer service is excellent. I would love a free gift with purchase function. Also, reporting could be improved as my store coupons used in conjunction with this app will be overwritten and I am loosing my coupon insights. The minor bugs that prop up when updating a theme, are being fixed quickly by the helpful support team.
May 28, 2020
I used this app to launch a special offer and I received a really good support to meet my needs . It can be a very useful app . Different options to make you sell more products . Discounts when people are buying , volume according to amounts , or % discounts . Useful
May 27, 2020
I use this app for special discounts for my products. I am able to offer, for example, a 20% discount on treats and a 25% discount on my soaps and the customer can check out with both offers showing. They also have a announcement bar that let's you tell the customer benefits of your product or remind them again of the awesome discount offers. Very happy with app.
May 27, 2020
Great help when it was needed and fab app for all the discounts we want to offer our customers. Thanks James for sorting out the little glitch so quickly :)
May 26, 2020
They have the worst customer support. If you have any issues you cannot simply get any help. Very disappointed!
It looks like your original messages caught us over the weekend. We responded to you yesterday but haven't heard back yet! We just sent you another response, please have a look so we can get your issue resolved. Thank you!
May 25, 2020
i already delete the app and delete my last sales i keep not receiving my sales , can you please help me recover my last sales can you fixed it manually ! before i can use it again!
Hi! This sounds like a platform-related issue, as all payouts from sales come directly from Shopify. We've sent you an email with more information, please have a look and respond when you get a chance. Thank you!
May 21, 2020
It's works great for their features and good responsible for support. But the limitation is not to work with other apps like Whole sale discount or another discount apps.
May 18, 2020
This App is quite god. It's managed to cover ever need I've required in terms of offers and if you speak to their crew they are SUPER helpful, videos and screenshots to walk you through whatever confusion or specific thing you are trying to accomplish. The App itself is pretty straight forward and they have simplified 8 of the main sales offers for easy to use shortcuts. Thank you Pixel Union for you Ultimate Special Offers App. It works just as intended and the Customer Care/Service was exceptional as well as patient. Sales Manager Biogenetix.com
May 16, 2020
Using this application for more than a year. Runs smoothy as per requirement during sales traffic. Super easy to install and setup offers.
May 12, 2020
The app, in conjunction with other front end apps, helped us accomplish some nice logic for discounting products across our site. The backend is easy to use and set up, and Pixel Union's support was always prompt and helpful. I'd check it out - you have nothing to lose.
May 12, 2020
There were some pending issues since installing the app on our site. However, Patrick took the time to source out the problem for us. Really appreciate it! Great app to have if you are looking to offer your customers bundle deals or other ongoing promotions.