All reviews

Rating Breakdown

  • 5
    80% (528 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
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1 / 5 Share

April 27, 2020

I cant save the app setting I am getting an error... customizations must be a `object` type, but the final value was: `null`. If "null" is intended as an empty value be sure to mark the schema as `.nullable()`

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! It looks like you identified a bug on our end. We have fixed this issue, and I've sent you an email with instructions on next steps to reinstall Ultimate Special Offers.

1 / 5 Share

April 27, 2020

I love this app most of the time. It works most of the time. But those 10% of times it doesn't it costs us money every day. We have an any 5 for £10 off on our website, most of the time it works perfectly. But the 10% of the time it'll not apply the discounts, meaning we have customers compain that the discounts aren't working and refund them X amount. As it doesn't work all the time we're also losing a lot of sales due to abandon carts. I'd happily pay $200 a month for an app like this to work 100% of the time. Another issue with it is it doesn't work with abandon checkouts. It sends them an email and takes them to the checkout page where the discounts don't apply. I understand if they have to be taken to the cart page to apply discounts - how about implementing your own abandon cart system which would take them to the cart page? TLDR: Love this app when it works but unfortunately doesn't always work.

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 13, 2020

Simply the best app I've come across to run a variety of discounts and offers on my Shopify site. The interface is intuitive (recently updated) and their support team has always promptly solved any issues and answered all my questions. You can install this one without thinking twice!

Using app

Over 1 year

Total reviews

15

Average rating

4.9

5 / 5 Share

April 1, 2020

Had an issue and they resolved the problem for me quickly and efficiently. Great app! So many fantastic features!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2020

I have tried many apps. This is the one that works better. There is some functionalities I would appreciate it has, like compatibility with drawer cart. But everything it promises works perfect

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2020

This app is great! We have had instant success and are achieving a massive conversion rate from the app. The team have been super helpful and fast to respond to any questions I have had. The app was really easy to install and configure the look and feel. Best app in it's class

Using app

4 months

Total reviews

11

Average rating

4.8

5 / 5 Share

March 27, 2020

This app has successfully helped us replace a scripted offer we previously had running. We cannot use scripts anymore and thankfully was able to recreate the offer with little hassle due to this app! Customer service is also outstanding and are always happy to help!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 26, 2020

This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

3 / 5 Share

March 25, 2020

We often use automatic discounts, which have no effect. You must wait for several seconds on the shopping cart page before the discount appears.

Store

haamie

Using app

About 1 year

Total reviews

1

Average rating

3.0

1 / 5 Share

March 23, 2020

Update: The head of support reached out to me and helped me fix the issue. For some reason, there was a line of code that was missing which was causing the app to not work. Anyways, the app is working great now and I am using it. Thank you support for taking care of this issue. Previous Post: Worst support ever. Don't get this app. All is well with it works but when it breaks support will punt you to figure it out on your own and respond to you once a day. Offers quit working after a couple of days and now I cannot get any of the offers to work. Uninstalled and reinstalled several times but still wont work. I have been trying to get this app fixed for days and no light at the end of the tunnel. Complete horror story here! Run!

Using app

5 months

Total reviews

10

Average rating

3.0

Developer Reply

Glad we were able to get the issues resolved! Happy to hear you're all set now. All the best!

5 / 5 Share

March 16, 2020

Amazing! Super good service I asked for translations and color change and they did it super fast and good!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

I use their app and my trial period has finished but they have extended it by 2 weeks and have helped me. They have amazing app and their customer support is very nice and polite too! I recommend them 100 % and wish them good luck and future successes. :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2022

Great app if you are looking to offer bundle, promotional or stack discounts. The support team is also fast and responsive.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 25, 2020

Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.

Using app

About 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 21, 2020

I love this app. Easy and comprehensive discounts for any type of product or promotion you want to run. Set up the offers was a snap and as soon as we installed it we saw those volume orders and upsells come in immediately. I recommend it.

Store

Joiall

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

This app is incredibly powerful for promotion and discounts. We had some minor tweaks about the layout and style and the support team was quick to respond to our inquiries and applied the changes seamlessly. I would recommend this app for anyone who is looking to add more sales to their store!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

Patrick has been nothing but amazing throughout this entire experience. He is very knowledgeable, and was very courteous. He kept me up to date on the entire process, and answered every question and concern that I had. Patrick you are awesome, and I appreciate your help with my store; thank you so much!

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 5, 2020

Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you instructions on how to solve this — have a look in your inbox (including spam) and let us know if you have any follow-up questions. Thank you!

4 / 5 Share

Dec. 20, 2019

Some oddities here and there, but overall a great app. On top of that it has great customer service and a good helpsite. I would take an app that has some minor inconveniences with good Customer Support, and a good helpsite over one that is perfect and doesn't have those any day. If I have an issue I know they'll help me resolve it. 5+ Stars for CS, and Help Site, 4 stars for missing features that would be nice to have.

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

1 / 5 Share

Dec. 20, 2019

Terrible app. Avoid if you can! Seems like the team is aware of how limited its capabilities are but are not making any attempt to improve it. Every time I contact them for help, I receive a response along the lines of "Sorry, we can't do anything about your problem. Try to use a different discount or just deal with it."

Store

Joyja

Using app

9 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello! We have sent you an email with some workaround solutions offered. Please reply to that email and we can chat further about which option fits your store the best. Looking forward to hearing from you!