Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
668
chart
#729
All reviews
Rating Breakdown
May 6, 2020
We've used this app off and on for nearly three years now when we run specialized promotions. Anytime we have needed help, the support team has been very responsive. Of course, there are kinks depending on the website theme and how the site developer coded certain aspects, so sometimes I have to work with our theme developer instead of the USO app staff. But, overall, we are totally satisfied with Ultimate Special Offers and appreciate the ease in which they make in adding a variety of promos.
May 6, 2020
Love this app! It has helped generate a ton of sales and revenue for us as it reduces the extra work of customers manually entering a discount code at checkout. Now the codes are automatic! Great customer service too.
May 5, 2020
Perfect ! And the developpers team are very helpful ! thanks a lot for your help! This app is very easy to use and a sales booster
April 30, 2020
Hands down the best discount app out there, been using this app for several years and it’s made me bank! Paige at customer service has also been very helpful helping me get their app working with Zipify, thumbs up
April 30, 2020
Love this app. James, Patrick and the rest of the team were very helpful and fast with fixing and addressing any issues. I really like this app for my upsells and it's affordable! You can create special links to offer different upsells which is super cool. Keep up the great work!
April 29, 2020
This app does exactly what I needed. Following a small problem I was impressed by the reaction speed of the team to rectify the bug !
April 27, 2020
I cant save the app setting I am getting an error... customizations must be a `object` type, but the final value was: `null`. If "null" is intended as an empty value be sure to mark the schema as `.nullable()`
Hi there! It looks like you identified a bug on our end. We have fixed this issue, and I've sent you an email with instructions on next steps to reinstall Ultimate Special Offers.
April 27, 2020
I love this app most of the time. It works most of the time. But those 10% of times it doesn't it costs us money every day. We have an any 5 for £10 off on our website, most of the time it works perfectly. But the 10% of the time it'll not apply the discounts, meaning we have customers compain that the discounts aren't working and refund them X amount. As it doesn't work all the time we're also losing a lot of sales due to abandon carts. I'd happily pay $200 a month for an app like this to work 100% of the time. Another issue with it is it doesn't work with abandon checkouts. It sends them an email and takes them to the checkout page where the discounts don't apply. I understand if they have to be taken to the cart page to apply discounts - how about implementing your own abandon cart system which would take them to the cart page? TLDR: Love this app when it works but unfortunately doesn't always work.
April 13, 2020
Simply the best app I've come across to run a variety of discounts and offers on my Shopify site. The interface is intuitive (recently updated) and their support team has always promptly solved any issues and answered all my questions. You can install this one without thinking twice!
April 1, 2020
Had an issue and they resolved the problem for me quickly and efficiently. Great app! So many fantastic features!
March 29, 2020
I have tried many apps. This is the one that works better. There is some functionalities I would appreciate it has, like compatibility with drawer cart. But everything it promises works perfect
March 27, 2020
This app is great! We have had instant success and are achieving a massive conversion rate from the app. The team have been super helpful and fast to respond to any questions I have had. The app was really easy to install and configure the look and feel. Best app in it's class
March 27, 2020
This app has successfully helped us replace a scripted offer we previously had running. We cannot use scripts anymore and thankfully was able to recreate the offer with little hassle due to this app! Customer service is also outstanding and are always happy to help!
March 26, 2020
This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.
March 25, 2020
We often use automatic discounts, which have no effect. You must wait for several seconds on the shopping cart page before the discount appears.
March 23, 2020
Update: The head of support reached out to me and helped me fix the issue. For some reason, there was a line of code that was missing which was causing the app to not work. Anyways, the app is working great now and I am using it. Thank you support for taking care of this issue. Previous Post: Worst support ever. Don't get this app. All is well with it works but when it breaks support will punt you to figure it out on your own and respond to you once a day. Offers quit working after a couple of days and now I cannot get any of the offers to work. Uninstalled and reinstalled several times but still wont work. I have been trying to get this app fixed for days and no light at the end of the tunnel. Complete horror story here! Run!
Glad we were able to get the issues resolved! Happy to hear you're all set now. All the best!
March 16, 2020
Amazing! Super good service I asked for translations and color change and they did it super fast and good!
March 5, 2020
I use their app and my trial period has finished but they have extended it by 2 weeks and have helped me. They have amazing app and their customer support is very nice and polite too! I recommend them 100 % and wish them good luck and future successes. :)
June 10, 2022
Great app if you are looking to offer bundle, promotional or stack discounts. The support team is also fast and responsive.
Feb. 25, 2020
Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.