Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,737
All reviews
Rating Breakdown
Dec. 18, 2019
Made 10k after 1 week on this app... even before we had to pay for it. Great support too. Highly recommended to extend Shopify discounts.
Dec. 10, 2019
First off, the fact that we even need to install all these stupid "apps" to do what Shopify should do "out of the box" is beyond me. It is the single most frustrating and enraging part of dealing with our online commerce work today. That being said. We were hoping this App would do what we needed. Which is to provide a "Buy X, Get Y" type of option. It did provide some of that functionality. However, the App will sporadically not work--some people get the discount correctly. Others, seemingly random, will not get the discount at all. This causes us to have to manually adjust the cart & perform a refund for those customers that do complete the purchase--many will just abandon their carts. Also, when doing a "Buy X, Get Y" at a discount or free, the customer can put items into the cart to qualify for the discount. Then, removing qualifying items from the cart DOES NOT remove the bonus or free items. This is a flaw that needs to be corrected as well. Until these issues are fixed, we will not use, and cannot recommend, this App.
Dec. 6, 2019
Great app for running promos of all kinds. We ran into an issue right before Black Friday (*cue panic*) but Rob and his team addressed it for us right away and everything ended up working out perfectly (*massive sigh of relief* ). Great app with great customer service. The only feature that I wish it had was the ability to sort active/expired offer types in different ways. Currently it groups them by deal type but having the ability to at least sort them chronologically or with active offers at the top would be helpful as after a year or so of use our list is quite long so scrolling through or searching for them one at a time using the search bar can be a bit tedious. Overall we are still very satisfied with this app and wouldn't hesitate to recommend it!
Nov. 28, 2019
Had a bit of an issue with the app, contacted them and Patrick was straight on it and fixed it in a flash! Thank you Patrick for your quick help and fix :-)
Nov. 23, 2019
FANTASTIC app! This app does the work of many other apps combined without the restrictions of the other apps I was using! PLUS the support has been INCREDIBLE with awesome help! WE LOVE THIS APP! Download it, you won't regret it!
Nov. 21, 2019
I have used this app for a year now and have really enjoyed it! Although it is pricey, I feel that if you use it monthly, you will make enough money from it to cover the cost of the app plus some. It allows you to run several promotions at a time, where Shopify only allows you to run one automatic discount at a time, as of right now. I recently had Emily help me with the checkout features so that customers wouldn't loose their discounts when checking out through PayPal. She was very nice & timely in all of her responses! She went above and beyond to make sure it was working properly. Now I'm all set for Black Friday Weekend!
Nov. 16, 2019
Lots of amazing options. Once Rob explained the fix (and did it for me plus made a video for me to see), it made everything work and future use much easier. Thank you!
Nov. 13, 2019
Good app that helps with cross sales for sure. Helpful support, quick and accurate response to my queries too - would recommend.
Nov. 11, 2019
Very easy to use and the customer service was great! They get back to you right away and were really helpful in customizing exactly what we wanted to do. Highly recommended!
Nov. 8, 2019
Great app! very useful for not only having multiple active specials but displaying them so customers can see what is active/live. A couple minor issues at first (mostly on the current theme I had) and they were super helpful and responsive at getting them fixed. Paige was great!!!
Nov. 8, 2019
Not only does the app work as intended but Rob and the team at Pixel Union went way above and beyond to resolve an issue that my shop had with a conflicting apps code. I would highly recommend this app for your store for both excellent functionality and excellent customer service. Thank you team for all your hard work and dedication!!
April 5, 2021
This app is fantastic! Multiple options to promote product and fast, professional and courteous tech support! Love it! 04/05/21 I like to add an additional comment to once again give a 5-STARS feedback for the BOGO feature and for the prompt tech support upon my asking of multiple questions... Thank you!
Nov. 4, 2019
All the offers in 1 app, with reasonable pricing. I have some difficulties but support help me solve it. Recommend this app to everyone!
Oct. 30, 2019
If this app actually worked and was reliable I'd give it 10 stars. Unfortunately it's always glitchy and this morning right after launching a big halloween sale the entire app stops working across all 3 of our stores. Support doesn't have a chat line or phone number so hard to get a quick resolution to any issues. If this worked it would be amazing, unfortunately it doesn't and support is subpar.
Hi there! Sorry to hear you're having trouble getting hold of us. It looks like we responded to your email shortly after it arrived in our inbox. Please be sure to check your junk folder too because sometimes our replies can end up there. Thanks!
Oct. 25, 2019
It's been 2 day, and they never answer your question. I've talked to them through Email, Twitter. No Reply!!! Don't care about customer.
Hi there! We received your message and replied shortly after, however, it looks like there might be a timezone difference between us. If our response isn't in your inbox, please be sure to check your junk mail to see if it ended up there. Thanks!
Oct. 23, 2019
Ultimate Special Offers enables us to do expand our Discount offerings to our Customers and they also give very good Customer Service!
Oct. 19, 2019
Thanks to this app you can create super effective offers like "buy 2 get 1 free" and the best customer service without a doubt. I recommend it 100%!
Oct. 16, 2019
The app is great, it has a lot of very useful features, and it is fast and quite easy to use. The devs are very friendly and helpful, and our problem was resolved quickly. Thank you for all the hard work you put into making this app so great.
Oct. 12, 2019
This App meets all my sales, discounts and promotion needs. I've tried mostly all similar apps and this one takes the win. Very user friendly app. Most of all; it's effective and their their support systems is top notch. I highly recommend this app. Keep up the good work Pixel Union.
Oct. 4, 2019
I use this app to offer quantity discounts to my customers and also offer wholesale pricing to our wholesale customers. We also use this with the POS app and it works great. We have been using this app for years and it is very reliable and the customers service is top notch.