Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
668
chart
#729
All reviews
Rating Breakdown
Review RSS Feed
May 5, 2019
HELLO, DOWNLOAD THIS APP IN MY STORE BUT I'M NOT GOING TO USE, I HOPE YOU DO NOT CHARGE ME THANKS...
April 25, 2019
We've been very happy with Ultimate Special Offers – it lets us offer a lot of different options for discounts and works quite smoothly. As important, the customer support is quick and helpful, that makes a big difference.
April 23, 2019
Pixel Union was very helpful with helping us make sure it we got it set up correctly and working the right way. Having good results so far and looking forward to it!
April 23, 2019
Application vraiment top! :) Service clients compétant et dévouant ! :) Je recommande cette application ! :)
April 19, 2019
Como puedo editar el texto situado en la pagina de carrito ??? por el momento todo bien menos eso, aun estoy en el periodo de prueba
April 14, 2019
Just like other reviewers, loved this app but since they updated it is horrible. It will show the discount until check-out then drop the discount during the credit card payment section. Loyal customers are getting pissed and I don't blame them. Support has tried but have found NO answer so going to delete and move on. Not paying for something that won't work 100% of the time.
April 10, 2019
New user. There were some bugs getting it up and running, but the most important part....Pixel Union as a company has provided the most responsive, clear and cogent customer service of any app I've tried on Shopify thus far. And that is worth a lot.
April 24, 2019
The issue has now been resolved and back working as it should so a thank you for that. Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO. I HAVE EMAILED AND STILL NOT FIXED GIVING ANOTHER 12HRS THEN WILL BE LOOKING AT OTHER OPTIONS. Shame really as worked well but when it doesn't work its loses you a lot of orders.
Hi Ryan, we're sorry to hear you're having trouble. We've prioritized this issue and are working to get it resolved as quickly as possible. Please check your email for the latest updates. Thanks for your patience.
March 28, 2019
I've used the app for our store to run offers/promotions. User-friendly and easy to create and customize your offers. Been using the app for about two years now and it has certainly helped with sales.
March 18, 2019
I used to love this app but recently it has become really unstable and causing huge customer service issues. Bulk discounts or BOGOF are a nightmare, it misses so many items off even though I group them into collections there seem to be more combinations that do not work than those that do. This means whenever we run an offer our CS team are inundated with angry customers that cant get the advertised offer to work. Currently about to uninstall and find a better solution.
We're so sorry to hear you're having trouble! If you're willing to reinstall, we'd be happy to get you the help you need. We've sent you an email with more information. Hope to hear from you soon.
March 18, 2019
The app doesn't work and Inject advertising in the store!! Very Bad! I have removed the application and the advertising is still showing!
Hi there! The app doesn't inject any advertising into the store, so there may be another app conflicting with ours that's causing issues. We'd love to take a closer look. We've sent you an email with more information!
March 14, 2019
Horrible support, they package their own jquery which screws up the rest of the site, unresponsive on email, massively frustrating. Used to be great until Pixel Union bought this app and it's down hill from there.
We're sorry to hear you're experiencing problems! We haven't found any unanswered emails in our inbox, but we just emailed you. Please let us know when you've received it so we can get this fixed for you ASAP.
March 12, 2019
I created a volume discount via there website however it messed up my website!! made everything go so small and move things in the wrong place. I deactivated and removed the app but still did not fix things.
Hi there! We're sorry to hear you're having issues with the app. A member of our support team has reached out to you via email. Please let us know when you've received the message so we can get this fixed up and remove that code for you ASAP!
Feb. 18, 2019
Been waiting a few days now for a response from the developers. Still waiting to hear back from them
Feb. 16, 2019
App worked great, it did exactly what we needed it to. We will definitely use for our next promotion!
Feb. 15, 2019
Your app is truly amazing and I've been getting some crazy results since I installed it! Totally recommend
Feb. 5, 2019
Best app ever! So easy to use and it has so many capabilities, I have been using it for about 3 months and love it. Basically you have like 5 apps in just one! The customer service is also amazing, I needed to get some customization done and they did it right away. It works awesome as I needed special discounts for specific customers groups and I can also have special offers through the store and promotions like "buy X get X". The only thing to be aware is that because it generates internal 'discount codes' you can not use it together with your shopify discounts codes. But this is not an app thing is just shopify does not allow you to use more than one coupon at a time.
Feb. 1, 2019
We had problems with the installation and in 24 Hs everything was solved. Very good attention and predisposition for the solution of the problem.
Jan. 25, 2019
We have a rather complicating sales structure and this app was able to meet our needs. We've been using the app for about 2 years now and have seen improvements made to the app's functionality.