Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,972
All reviews
Rating Breakdown
Review RSS Feed
April 24, 2019
The issue has now been resolved and back working as it should so a thank you for that. Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO. I HAVE EMAILED AND STILL NOT FIXED GIVING ANOTHER 12HRS THEN WILL BE LOOKING AT OTHER OPTIONS. Shame really as worked well but when it doesn't work its loses you a lot of orders.
Hi Ryan, we're sorry to hear you're having trouble. We've prioritized this issue and are working to get it resolved as quickly as possible. Please check your email for the latest updates. Thanks for your patience.
March 28, 2019
I've used the app for our store to run offers/promotions. User-friendly and easy to create and customize your offers. Been using the app for about two years now and it has certainly helped with sales.
March 18, 2019
I used to love this app but recently it has become really unstable and causing huge customer service issues. Bulk discounts or BOGOF are a nightmare, it misses so many items off even though I group them into collections there seem to be more combinations that do not work than those that do. This means whenever we run an offer our CS team are inundated with angry customers that cant get the advertised offer to work. Currently about to uninstall and find a better solution.
We're so sorry to hear you're having trouble! If you're willing to reinstall, we'd be happy to get you the help you need. We've sent you an email with more information. Hope to hear from you soon.
March 18, 2019
The app doesn't work and Inject advertising in the store!! Very Bad! I have removed the application and the advertising is still showing!
Hi there! The app doesn't inject any advertising into the store, so there may be another app conflicting with ours that's causing issues. We'd love to take a closer look. We've sent you an email with more information!
March 14, 2019
Horrible support, they package their own jquery which screws up the rest of the site, unresponsive on email, massively frustrating. Used to be great until Pixel Union bought this app and it's down hill from there.
We're sorry to hear you're experiencing problems! We haven't found any unanswered emails in our inbox, but we just emailed you. Please let us know when you've received it so we can get this fixed for you ASAP.
March 12, 2019
I created a volume discount via there website however it messed up my website!! made everything go so small and move things in the wrong place. I deactivated and removed the app but still did not fix things.
Hi there! We're sorry to hear you're having issues with the app. A member of our support team has reached out to you via email. Please let us know when you've received the message so we can get this fixed up and remove that code for you ASAP!
Feb. 18, 2019
Been waiting a few days now for a response from the developers. Still waiting to hear back from them
Feb. 16, 2019
App worked great, it did exactly what we needed it to. We will definitely use for our next promotion!
Feb. 15, 2019
Your app is truly amazing and I've been getting some crazy results since I installed it! Totally recommend
Feb. 5, 2019
Best app ever! So easy to use and it has so many capabilities, I have been using it for about 3 months and love it. Basically you have like 5 apps in just one! The customer service is also amazing, I needed to get some customization done and they did it right away. It works awesome as I needed special discounts for specific customers groups and I can also have special offers through the store and promotions like "buy X get X". The only thing to be aware is that because it generates internal 'discount codes' you can not use it together with your shopify discounts codes. But this is not an app thing is just shopify does not allow you to use more than one coupon at a time.
Feb. 1, 2019
We had problems with the installation and in 24 Hs everything was solved. Very good attention and predisposition for the solution of the problem.
Jan. 25, 2019
We have a rather complicating sales structure and this app was able to meet our needs. We've been using the app for about 2 years now and have seen improvements made to the app's functionality.
April 19, 2019
Not only this app killer, it gives so much more flexibility to run promotions, the customer service is amazing! Highly recommend!
Jan. 17, 2019
Good! I used this app for my store. I like this app. The support team is very professional. You should use this app.
Jan. 16, 2019
Good app. always helpful. increases conversion value by a big amount have been using the app for 2 years a must have.
Jan. 10, 2019
I have used this app to create bundle deals on my retail website and it has been working great. Lots of options and the customer service is really good and fast when you need help!
Jan. 9, 2019
this app does not work well at all. I'm big on other customer reviews so I hope you all really believe me when I say that if you have any issues which this app you will not receive any help from them! its not the fact that they respond late, they never respond at all! the app does not work well and if you disable the app, it still glitches and still allows the dicounts to show up on your site!
Jan. 9, 2019
Muy buena aplicación, tiene varias formas de realizar los descuentos. Tenia un inconveniente y el proveedor me respondió rápido y soluciono el problema
Using app
About 1 year
Total reviews
2
Average rating
5.0
Jan. 8, 2019
Great app! Was easy to install and settings were flexible to our needs. Using this primarily for a spend/get promotion and upsell/cross sell pop up. Looking forward to exploring the "sign up for access" settings as well.
Dec. 23, 2018
I loved this app when I was working with it to design offers. Once I set the offers up they worked wonderfully for one day, then they just stopped showing up on my store. I didn't turn them off, didn't change any settings. They just stopped working. This app is great when it works, but it isn't reliable.