Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,972
All reviews
Rating Breakdown
Dec. 22, 2018
I wasted a week on this app, the app didn't display properly, and the customer service didn't work!!
Dec. 18, 2018
Excellent customer service: we ran into 2 issues recently and got a ton of support from the Ultimate Special Offers team. This is a solid solution for applying automatic discounts: it's saving us a lot of time!
Dec. 15, 2018
Excellent customer service when we ran into an issue with discounts being transferred to Paypal when customers chose that option to check out. Highly recommend!
Dec. 14, 2018
Have used this app for 1+ year to run a wide range of promotions. The updated Shopify Admin UI is excellent and makes it even easier to set up and manage multiple promotions. Additionally, excellent help from their support team whenever we've run into questions. Highly recommended.
Dec. 13, 2018
My app hasn't worked for 2 days already and hadn't heard back from their support service. Disappointing to have this issue during the busiest time of the year. We've had to refund customers since the app has failed multiple times.
Dec. 7, 2018
this app has always been great for us however today on a big sale day none of our discounts for our POS worked and we had to manually override every product. Really frustrating! it worked for two weeks and then today we have no idea why its not working - there are no dates and all are enabled with show in POS ticked
Dec. 5, 2018
I use Ultimate Special offers on constant basis for free products with purchase. In addition, it is used for occasional sales. Works great every time. I like the scheduling option the most. They also have great customer service and if any issues come up, they are resolved in a timely fashion. I highly recommend the app!
Nov. 30, 2018
Very useful app, solid features, supports most of all complex scenarios. Support team rocks, they basically saved our back during BFCM. Thanks guys! Highly recommend!
Nov. 29, 2018
Super easy to set up and use. Worked great through the BFCM weekend sales on PNWJourney.com. We definitely recommend.
Nov. 29, 2018
Works perfectly; amazing CS. Definitely would recommend. We needed to apply a certain discount amount with specific parameters including minimum order size and exclusion of people with certain tags. Ultimate Special Offers was able to deliver on that!
Nov. 27, 2018
Extremely slow customer service. This is a crucial time of the year I would expect better. I used this app before and was happy with it this is why I wanted to try again
Nov. 26, 2018
I used this app for Black Friday. Had a few questions and the team was very responsive to revolve my questions. Highly recommended.
Nov. 24, 2018
The app worked great, easy setup, until it failed and stopped supplying our sitewide discount during black friday. We didn't touch anything, it just suddenly stopped working during the busiest day of the year.
Nov. 23, 2018
This app has a ton of cool options and features, and I was able to achieve the free gift with purchase function that I had been struggling with. Support was fantastic in helping me customize it to my liking, and even responded within a couple hours on Black Friday! Rob and Emily are great :).
Nov. 23, 2018
Easy to use and looks really great in our shop. Easy to contact and they help me very smooth. Thanks a lot for a great app!
Nov. 22, 2018
All in one app im using it for black friday. And i will keep using it after black friday. The support is 10/10 also just amazing. Thanks!
Nov. 22, 2018
Decided to give this a shot for BF/CM, and I can only say that I'm 100% completely dissatisfied. I created a discount for the sale, and checked how it worked on my site. It seemed fine, so I went ahead and blasted my email list and Facebook. I then started getting all sorts of notifications that the discount wasn't showing up sometimes. I did a test again on my end - first time, it seemed fine... second time it had stopped showing a discount. Then, my Cart and Checkout actually stopped working altogether. Now, I've flubbed the beginning of my sale, and I have to refund several customers for the discount difference. I highly recommend you find another app for this sort of thing.
May 26, 2019
2019 UPDATE: So we switched credit cards and had to restart the account up. When I checked it, the App would open up to the dashboard fine, but as soon as I paid and renewed my subscription and went to use it, I got a pop-up that stated it doesn't work with my browser and have reset my cache/history, etc... WOW, what a sham!!!! Still haven't implemented fixed for my concerns from last year... Too bad, they have something good going, but seems whoever is in charge over there just does not care!!!
Nov. 19, 2018
It's a good concept and easy layout. But i simply have not had success with this app. I used it for a bundle months ago and sales instantly stopped when i applied it. I tested it again recently for volume discount and im getting less conversions overall. This app just doesnt deliver. Remember, its a red flag when the bad reviews are right on the front page and the good ones are buried.