Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,972
All reviews
Rating Breakdown
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Nov. 2, 2018
These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.
Nov. 2, 2018
Customer support is VERY slow. Expect for your email to be replied in 3-4 days. Also, a member of support made a change on my site (a simple task of taking something out of a page) and ended up messing up, making the checkout button NOT WORK?!?! so many of my customers clicked checkout only to stay on the same page. Got lots of emails. Then I still had to wait an extended amount of time just to get the regular page running again... disappointing. I am willing to give it another try for upsells. We'll see how it goes..
Nov. 2, 2018
Doesn't work, i have to cancel the orders and apply the discount manually. Have contacted them twice about the issue but no response so far. I need my money back.
Oct. 29, 2018
I have put 1 star for this App but Emily contacted me to check what was the issue , I had a problem with this app with checkout button , then they gave me a dedicated support to check this ..guess what ? There is no problem with the app all what cause this issue is a JS script for pixel I've used on preferences I have remove it and everything works fine , I want to say sorry because I didn't pay attention for this . So for the guy who has the same issue try to double check you may put some codes on preferences for ( google analytics Javascript code) This app deserve 6/5 * and Thank you for your support Thank you Emily and Luc
Oct. 15, 2018
We required an app to allow us to give customers a free gift when specific purchase levels were reached at checkout. There was a bit of a learning curve and the support team was more than amazing to offer any help required with quick response times. With all the features included in Ultimate Special Offers app we are looking into replacing some other apps with this one and reducing our monthy cost. We are very happy with our first promotion and look forward to working with Supple Apps for all of our future promotions.
Oct. 13, 2018
I used this app for the first time to run a big sale throughout my website. It was brought to my attention by some customers that the sale price disappears once the customer tries to check out. I ended up losing several sales because of this. So disappointing
Oct. 12, 2018
These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.
Oct. 10, 2018
The best app and customer support ever, I had many problems with my theme, but they fixed all of them, thanks :D
Oct. 2, 2018
It took me a while to get their attention, but once I got it - the support has been very good and constructive.
Oct. 1, 2018
Overall: Great app that we cannot live without! Allows you to set up promotions without using scripts or promo codes. They have an option for every type of promotion (which we need as a large retail site that runs a variety of sales). As a shopify plus subscriber we are using this in lieu of shopify scripts which are complicated to set up and non-intuitive to customers. Functionality: Excellent. Intuitive processes for customers utilizing popups for free items and allows discount codes to be used in conjunction with promos (or not if you don't want to allow that). Free gifts with purchase over x amount (popup at cart screen). Tiered pricing. Shows promotional callouts automatically on product and cart pages. You can even use this if you have a discount code active that you want to notify customers about. Downsides: The main downside is from an app compatibility standpoint which is not really a fault of USO. This app is not compatible with any checkouts besides the stock shopify checkout. So if for example you wanted to install a post purchase upsell app using a third party checkout, USO would not be compatible. USO if you are reading this please work on an integration with carthook, we'd love to use it :) Support: Outstanding! Literally the best support we've received from any app we've installed from the shopify store. Extremely in depth answers, speedy support, knowledgable, and willing to help you through any issues. Highly recommended!
Oct. 1, 2018
This app helps us to do online sales and special promotions regularly. Had an issue and the support was excellent. Can't recommend this app enough.
Sept. 18, 2018
We like that there is a lot you can customize about this app. Customer service is excellent, and they can help you figure out exactly how to configure for more complicated promotions. It does almost everything we need it to do in working around Shopify's stupid refusal to allow multiple promo codes to be used on a transaction. I'd give it a 4 3/4 stars if I could, as there are just a couple other things I wish it could do, but it's by far the best app we've found for markdowns and promotions. We have been using for about 6 months and haven't experienced any of the glitches that we did with other apps. You can install and use Ultimate Special Offers with confidence.
Sept. 17, 2018
Love this app and the support team as well. They are really helpful and fast to get back to you to solve any issues that you may have. Overall I give this app a five stars because of the features it has.
Aug. 10, 2018
Great app and great service. This is my go-to app for running promotions on our site.
Aug. 5, 2018
A fantastic app that I've been using for a long time! Great and responsive customer support too!
Aug. 3, 2018
This app replaced one I was previously using (because SuppleApps bought the other one), and when I first set it up there were a few issues, some that were dealbreakers for me. I contacted support and they were awesome! They put their developers on it and now, three days later, I have something working even better than the original one did. They have responded to every email and I suspect even added functionality for me. I couldn't be happier! I'm still doing testing of it but I'm sure if I find anything they will take care of it :)
July 14, 2018
What a shame Shopify can't come out of the box with features that SPECIAL OFFERS app gives you. Not only have you got a vast array of discount options but also automated banners and checkout notes to encourage purchases from customers. App support is great, quick responses to questions and the SuppleApp team are hands on in helping you make their app work the way you want it to. One of the best apps from the App store that we use by far!!! You can see it in action at beautyemporium.shop