All reviews

Rating Breakdown

  • 5
    80% (535 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
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5 / 5 Share

Nov. 23, 2018

This app has a ton of cool options and features, and I was able to achieve the free gift with purchase function that I had been struggling with. Support was fantastic in helping me customize it to my liking, and even responded within a couple hours on Black Friday! Rob and Emily are great :).

Store

Rollick

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Easy to use and looks really great in our shop. Easy to contact and they help me very smooth. Thanks a lot for a great app!

Using app

About 1 year

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 22, 2018

All in one app im using it for black friday. And i will keep using it after black friday. The support is 10/10 also just amazing. Thanks!

Store

Prysms

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 22, 2018

Decided to give this a shot for BF/CM, and I can only say that I'm 100% completely dissatisfied. I created a discount for the sale, and checked how it worked on my site. It seemed fine, so I went ahead and blasted my email list and Facebook. I then started getting all sorts of notifications that the discount wasn't showing up sometimes. I did a test again on my end - first time, it seemed fine... second time it had stopped showing a discount. Then, my Cart and Checkout actually stopped working altogether. Now, I've flubbed the beginning of my sale, and I have to refund several customers for the discount difference. I highly recommend you find another app for this sort of thing.

Using app

3 days

Total reviews

15

Average rating

3.9

1 / 5 Share

May 26, 2019

2019 UPDATE: So we switched credit cards and had to restart the account up. When I checked it, the App would open up to the dashboard fine, but as soon as I paid and renewed my subscription and went to use it, I got a pop-up that stated it doesn't work with my browser and have reset my cache/history, etc... WOW, what a sham!!!! Still haven't implemented fixed for my concerns from last year... Too bad, they have something good going, but seems whoever is in charge over there just does not care!!!

Using app

6 months

Total reviews

13

Average rating

2.3

2 / 5 Share

Nov. 19, 2018

It's a good concept and easy layout. But i simply have not had success with this app. I used it for a bundle months ago and sales instantly stopped when i applied it. I tested it again recently for volume discount and im getting less conversions overall. This app just doesnt deliver. Remember, its a red flag when the bad reviews are right on the front page and the good ones are buried.

Using app

About 15 hours

Total reviews

3

Average rating

1.3

5 / 5 Share

Nov. 7, 2018

We use USO a lot! Great app with a great customer service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.

Using app

About 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 2, 2018

Customer support is VERY slow. Expect for your email to be replied in 3-4 days. Also, a member of support made a change on my site (a simple task of taking something out of a page) and ended up messing up, making the checkout button NOT WORK?!?! so many of my customers clicked checkout only to stay on the same page. Got lots of emails. Then I still had to wait an extended amount of time just to get the regular page running again... disappointing. I am willing to give it another try for upsells. We'll see how it goes..

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 2, 2018

Doesn't work, i have to cancel the orders and apply the discount manually. Have contacted them twice about the issue but no response so far. I need my money back.

Using app

Over 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

Oct. 29, 2018

I have put 1 star for this App but Emily contacted me to check what was the issue , I had a problem with this app with checkout button , then they gave me a dedicated support to check this ..guess what ? There is no problem with the app all what cause this issue is a JS script for pixel I've used on preferences I have remove it and everything works fine , I want to say sorry because I didn't pay attention for this . So for the guy who has the same issue try to double check you may put some codes on preferences for ( google analytics Javascript code) This app deserve 6/5 * and Thank you for your support Thank you Emily and Luc

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

We required an app to allow us to give customers a free gift when specific purchase levels were reached at checkout. There was a bit of a learning curve and the support team was more than amazing to offer any help required with quick response times. With all the features included in Ultimate Special Offers app we are looking into replacing some other apps with this one and reducing our monthy cost. We are very happy with our first promotion and look forward to working with Supple Apps for all of our future promotions.

Using app

About 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 13, 2018

I used this app for the first time to run a big sale throughout my website. It was brought to my attention by some customers that the sale price disappears once the customer tries to check out. I ended up losing several sales because of this. So disappointing

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 12, 2018

These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.

Store

Amnesia

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

The best app and customer support ever, I had many problems with my theme, but they fixed all of them, thanks :D

Store

Merafy

Using app

9 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 2, 2018

It took me a while to get their attention, but once I got it - the support has been very good and constructive.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 1, 2018

Overall: Great app that we cannot live without! Allows you to set up promotions without using scripts or promo codes. They have an option for every type of promotion (which we need as a large retail site that runs a variety of sales). As a shopify plus subscriber we are using this in lieu of shopify scripts which are complicated to set up and non-intuitive to customers. Functionality: Excellent. Intuitive processes for customers utilizing popups for free items and allows discount codes to be used in conjunction with promos (or not if you don't want to allow that). Free gifts with purchase over x amount (popup at cart screen). Tiered pricing. Shows promotional callouts automatically on product and cart pages. You can even use this if you have a discount code active that you want to notify customers about. Downsides: The main downside is from an app compatibility standpoint which is not really a fault of USO. This app is not compatible with any checkouts besides the stock shopify checkout. So if for example you wanted to install a post purchase upsell app using a third party checkout, USO would not be compatible. USO if you are reading this please work on an integration with carthook, we'd love to use it :) Support: Outstanding! Literally the best support we've received from any app we've installed from the shopify store. Extremely in depth answers, speedy support, knowledgable, and willing to help you through any issues. Highly recommended!

Store

Suppz

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 1, 2018

This app helps us to do online sales and special promotions regularly. Had an issue and the support was excellent. Can't recommend this app enough.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

We like that there is a lot you can customize about this app. Customer service is excellent, and they can help you figure out exactly how to configure for more complicated promotions. It does almost everything we need it to do in working around Shopify's stupid refusal to allow multiple promo codes to be used on a transaction. I'd give it a 4 3/4 stars if I could, as there are just a couple other things I wish it could do, but it's by far the best app we've found for markdowns and promotions. We have been using for about 6 months and haven't experienced any of the glitches that we did with other apps. You can install and use Ultimate Special Offers with confidence.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Love this app and the support team as well. They are really helpful and fast to get back to you to solve any issues that you may have. Overall I give this app a five stars because of the features it has.

Using app

5 months

Total reviews

1

Average rating

5.0