Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
668
chart
#744
All reviews
Rating Breakdown
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Aug. 10, 2018
Great app and great service. This is my go-to app for running promotions on our site.
Aug. 5, 2018
A fantastic app that I've been using for a long time! Great and responsive customer support too!
Aug. 3, 2018
This app replaced one I was previously using (because SuppleApps bought the other one), and when I first set it up there were a few issues, some that were dealbreakers for me. I contacted support and they were awesome! They put their developers on it and now, three days later, I have something working even better than the original one did. They have responded to every email and I suspect even added functionality for me. I couldn't be happier! I'm still doing testing of it but I'm sure if I find anything they will take care of it :)
July 14, 2018
What a shame Shopify can't come out of the box with features that SPECIAL OFFERS app gives you. Not only have you got a vast array of discount options but also automated banners and checkout notes to encourage purchases from customers. App support is great, quick responses to questions and the SuppleApp team are hands on in helping you make their app work the way you want it to. One of the best apps from the App store that we use by far!!! You can see it in action at beautyemporium.shop
July 3, 2018
The offers work 97% of the time (not sure why the other 3% does not) but otherwise very useful app and super easy to use and set up. The customer support is also always available and fast to help.
June 28, 2018
great app with multiple choise of offers like gift offer and great supports
June 20, 2018
4.5 star The options offered by the app are great. Need to improve on the support. It is a complex app that does a lot of edits to code base after customer click the checkout button. May interfere with cart-page-based upsell, cross-sell, discount code trigger, and store pick-up apps. Support team should try to do more throughout testing before handing back to the store. May take a few days or up to a month to fix everything. A good app after everything is working.
June 28, 2018
Updated to 4 stars after working with Emily from Supple. She has been extremely helpful and understanding of the issues that we have had. We were able to fix our store to use Paypal with the app (note that the PayPal button will need to be removed from the cart screen, but PayPal will still work as a payment option at checkout. We are having another sale this weekend and intend to use the app again. If things run smoothly, I will upgrade our review to 5 stars. I am pretty disappointed with this app. The options for discounts are amazing, but in order for the app to work properly you have to remove PayPal Express checkout from your store (per Declan in customer support). This is not something that we can live with and it is not something that we were informed about prior to installing the app. Also, customer service is very slow. Many apps that we use have staff on hand at night and on the weekend to help with issues. Our discounts were not working for a Sunday only sale and it took 48 hours (plus 3 emails) to get any response at all. I am so disappointed because I thought this app was the solution we needed - but it was only a waste of time and an embarrassment to us for many customers that could not get our discount to work.
May 30, 2018
Great app and great service. Rob did a great job of fixing an small issue for me, and also was commicative through the process. On the app side, this app has helped generate lots of sales for us, and is easy to use!
May 25, 2018
Used this app for a while now and has helped greatly with our sales. Also, anytime I have need something fixed, the team have always been a great help. Would recommend!
May 23, 2018
Good support staff. App is kinda pricey but it does the job, can't complain. Keep up the great work.
May 22, 2018
I rewrite the comment again. It is an good app with many functions and reasonable pricing. 1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it. 2. A minor mistake occurred. They fixed it. 3. They fixed another problem not caused by them. 4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial. 5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price) Overall, the support team is helpful. I need to test it further.
April 26, 2018
Great App ! Easy to customize and adds great features to the website. Support was also very helpful and responsive when I needed them. Would definitely recommend.