USO: Ultimate Special Offers for Shopify

USO: Ultimate Special Offers

The all-in-one app for promotions, discounts, BOGO's & bundles
Rating
4.5
Feedback
367
Reviews
Chart
#1,024
Shopify

All reviews

4 / 5 Share
Jan. 12, 2023

Good support from customer service team. Very responsive to resolving issue. Thank you for your help!

Store Using app Total reviews Average rating
Simply Organic Beauty Almost 6 years 6 4.8
Developer Reply

I'm so glad to hear this, thank you for sharing!! Happy it's been a good experience so far :) - Emily, Head of Support

5 / 5 Share
Dec. 22, 2022

I love this app! It’s easy to install and when I did have a customization question the customer support was amazing.

Store Using app Total reviews Average rating
Unbreakable Memories Almost 2 years 4 5.0
Developer Reply

Thank you so much for this review!! - Emily, Head of Support

5 / 5 Share
Dec. 12, 2022

Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)

Store Using app Total reviews Average rating
Ideal Wellness Clinic About 3 years 6 5.0
Developer Reply

I'm glad to hear it's been working so well for you! Thanks for sharing!! - Emily, Head of Support

5 / 5 Share
Dec. 6, 2022

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Store Using app Total reviews Average rating
Jim Shore About 5 years 3 5.0
Developer Reply

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

5 / 5 Share
Dec. 1, 2022

app really appreciated, great customer service, specially Alex, quick and effective, I can reccomand this service to all ecommerce owner

Store Using app Total reviews Average rating
Trollbeads Italia 23 days 3 5.0
Developer Reply

Thank you so much!! I will pass this along to Alex :) - Emily, Head of Support

5 / 5 Share
Nov. 30, 2022

Excellent support team, fast response and detailed solutions when other apps were causing problems to our site. Highly recommend.

Store Using app Total reviews Average rating
beekeepinguk Almost 2 years 3 5.0
Developer Reply

Thank you so much for sharing, I really appreciate it!! - Emily, Head of Support

5 / 5 Share
Nov. 29, 2022

This app does a great job, it's very easy to set up and the support is very reactive. They even did some custom jobs for our shop to make it work with our lazyload app. Recommend!

Store Using app Total reviews Average rating
Folkster About 1 month 3 5.0
Developer Reply

I'm really glad to hear this! - Emily, Head of Support

5 / 5 Share
Nov. 28, 2022

I used this app after Shopify's discounts weren't working the way they are supposed to. installed and had 1 tweak I needed fixed. Support helped me within 5 minutes of contacting them on chat.

Store Using app Total reviews Average rating
Akinz 22 days 1 5.0
Developer Reply

Hi! Thank you so much for this review! I'm glad we were able to help you so promptly during BFCM :) - Emily, Head of Support

5 / 5 Share
Nov. 22, 2022

While not perfect, this is one of the best apps for going over and beyond what Shopify natively allows. We are able to create multiple discounts, bundles and more. Support is also excellent.

Store Using app Total reviews Average rating
Naira Cake Supplies Over 2 years 3 5.0
Developer Reply

I'm glad to hear it's been working for you so far. Thanks for sharing! - Emily, Head of Support

5 / 5 Share
Nov. 16, 2022

Great app so far. Ran into a couple confusing things (due to the way I wanted to set up our discounts) and Support was very quick to help me get them resolved. No complaints so far, Thanks!

Store Using app Total reviews Average rating
ThePicklrShop 1 day 7 4.9
Developer Reply

Thank you so much for the kind words, we really appreciate it!! - Emily, Head of Support

1 / 5 Share
Nov. 13, 2022

We installed the application to perform volume discounts on collections of products. Unfortunately, it worked sometimes and did not work other times. This resulted in us having to refund customers the discount amount and also pay for shipping since the absence of the discount caused free shipping to be reached incorrectly. We reached out to support since it says Sunday 7AM - 5PM PT and regrettably there was no response. We have disabled the app for now and found another app that works as needed. We really think the product has potential but the inconsistency puts our revenue stream and customer experience at too great of risk to continue. Finally, we were using one of the generic Shopify themes that has not been customized so that should not have introduced any issues.

Store Using app Total reviews Average rating
Developer Reply

Hi - we are available 7am to 5pm PST on Sundays but we also have a massive volume of tickets during the BFCM season. We appreciate your patience and understanding during a busy holiday season for everyone. I've sent you a message to get this sorted out - please have a look and respond to me ASAP. Thanks! - Emily, Head of Support

5 / 5 Share
Nov. 10, 2022

L'incontournable pour toutes formes de rabais sur notre plateforme ! Facile à utiliser et support rapide.

Store Using app Total reviews Average rating
Perlimpinpin Over 4 years 7 5.0
Developer Reply

Merci pour le partage! - Emily, Head of Support

5 / 5 Share
Nov. 10, 2022

Great app. Awesome and simple functionality. Had an issue with cart drawer functionality which the Orbit team was able to fix for me. Only works on certain theme cart drawers.

Store Using app Total reviews Average rating
TheoryWear 27 days 2 5.0
Developer Reply

Thanks so much for the review! - Emily, Head of Support

1 / 5 Share
Nov. 7, 2022

the bogo app didnt work when customers went to pay on last step. didnt take off discount. unfortunately i didnt realize this till three days later and no sales.

Store Using app Total reviews Average rating
Spotted Gecko Clothing Over 1 year 1 1.0
Developer Reply

I'm sorry to hear you're having trouble! I've sent you a message to get this resolved, please check your inbox (including spam) and get back to me ASAP! - Emily, Head of Support

2 / 5 Share
Oct. 27, 2022

Your app can't be opened now and can't contact the service. can someone help me? we need to change the discount information now but we can't do anything.

Store Using app Total reviews Average rating
uwinshair.com About 2 years 2 3.5
Developer Reply

Hi, we don't have any messages from you in our support inbox! I've sent you a message now, please respond to me ASAP and I will get this sorted out for you :) - Emily, Head of Support

3 / 5 Share
Oct. 25, 2022

Your app can't be opened now and can't contact the staff,I need to modify some of the discount information in it, but it cannot be opened. When do you go to work?

Store Using app Total reviews Average rating
GRACELOOK 3 months 3 4.3
Developer Reply

Hi! Our hours are Sunday - Friday 7am to 5pm PST. It looks like your review caught us right outside that window. We don't have a support request from you prior to this review, so I've sent you an email now to address your concerns. Please check your inbox (including spam!) and get back to me ASAP! - Emily, Head of Support

5 / 5 Share
Oct. 13, 2022

Amazing app with great features - and wonderful customer service. Highly recommend this app for all business owners

Store Using app Total reviews Average rating
Lala Hijabs About 1 year 10 5.0
Developer Reply

Thank you for the kind words!! - Emily, Head of Support

5 / 5 Share
Oct. 5, 2022

This app does exactly what it is marketing for. The support team also helped me to customize some features and how it displayed on our site. Highly recommended for custom discounts and bundle offers.

Store Using app Total reviews Average rating
Xtreme Outdoor Products About 2 years 1 5.0
Developer Reply

Thank you so much for your review!! - Emily, Head of Support

5 / 5 Share
Oct. 5, 2022

Exactly what we needed! We had this installed and working perfectly fine, but did run into an issue once we changed our Shopify theme. This was because the new theme didn't auto-refresh on the cart page, so the discounts wouldn't trigger unless manually refreshing the page. The support was absolutely fantastic and resolved the issue for us immediately! Highly recommended!

Store Using app Total reviews Average rating
Animology 11 months 2 5.0
Developer Reply

I'm glad everything worked out! Thanks for sharing how easy it was to fix :) - Emily, Head of Support

5 / 5 Share
Sept. 28, 2022

I use this app to help bundle products on our website. I recently had an issue with how it integrated with other apps. So like any app it doesn't alway do what I need, which in this case was how it worked along side our specific currency convertor. But I have to say the support team is extremely helpful and responsive. The app otherwise does a good job of what it needs to do. I solid app I would recommend.

Store Using app Total reviews Average rating
The Pedla About 2 years 3 5.0
Developer Reply

Thank you so much for the detailed review!! - Emily, Head of Support

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