All reviews

Rating Breakdown

  • 5
    80% (528 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2024

12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app 24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.

Using app

Almost 6 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the review!! - Emily, Head of Support

4 / 5 Share

Aug. 5, 2022

We've been using USO for about five years now, about four times per year, specifically for the "free gift with purchase" option. It works pretty well with our theme (we've even switched themes and it still works fine), and it makes it easy on us. I wish that the offer loaded faster on the cart page, as sometimes customers are impatient and click to the checkout too quickly before the free gift has been presented to them. Other than that, it's wonderful. Orbit support is also fast and helpful. Paige helped me within the hour of reporting an issue, and solved it for me immediately. Thanks, Paige!

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Wow, thank you so much for sharing. This might be the best review we've ever received. I really appreciate you taking the time to leave such kind words, and I absolutely will pass this feedback along to Paige! - Emily, Head of Support

5 / 5 Share

Aug. 4, 2022

Solves all the special offer requirements we had in our store setup. Very good and efficient support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing!! - Emily, Head of Support

5 / 5 Share

Aug. 3, 2022

I use this app to turn on & off sales that happen at various times during the year. Also for volume discounts on items that can be shipped together. Support is also very good. They now have chat within the app dashboard.

Using app

About 3 years

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for using our chat widget, it's a new feature we're rolling out. I'm happy to hear it was helpful for you!! - Emily, Head of Support

5 / 5 Share

July 15, 2022

A fantastic app and customer service that is equally as good. Been using the app for many years and it has been great.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

I'm so glad to hear you've been having such a great experience!! I really appreciate you taking the time to leave a review :) - Emily, Head of Support

5 / 5 Share

June 28, 2022

This is a great app. They can always help me solve some of my requests quickly. They have helped my business very well

Using app

Over 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for sharing!! I'm so glad to hear we've helped your business :) - Emily, Head of Support

5 / 5 Share

June 25, 2022

Ultimate Special Offers has been fantastic, with its easy-to-use interface and customer service. I've never had any trouble with the app and customer service is quick to answer and help with any questions or concerns that I may have. If you're looking for a great discount app for your site I would recommend this app.

Using app

About 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the review!! - Emily, Support Lead

5 / 5 Share

June 22, 2022

The effort, explanation and understanding have been receiving from James were beyond and above all our expectations. I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.

Store

Onekid

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead

5 / 5 Share

June 20, 2022

This app works really well with what we need for our shop! We ran into some problems and reached out to customer service and they helped us greatly!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Aw I'm glad to hear it worked out!! Thanks for sharing :) - Emily, Support Lead

4 / 5 Share

June 16, 2022

This has been a solid app for me that is good for multiple promotional uses. Good and quick customer service as well!

Store

SWIXXZ

Using app

8 days

Total reviews

2

Average rating

4.5

Developer Reply

I'm happy to hear this, thanks for sharing!! - Emily, Support Lead

4 / 5 Share

June 2, 2022

Good service support however will be good if they allow promotional price to be shown on the collection page instead of only at the cart

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Great feedback! I will be passing this along to my product team. Thanks so much for sharing! - Emily, Support Lead

5 / 5 Share

May 31, 2022

Wir haben wir in letzter Zeit öfter Kontakt mit dem Support gehabt, dem wir gerne 5 Sterne geben - sehr zuvorkommend und schnelle Antworten.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review!! - Emily, Support Lead

5 / 5 Share

May 31, 2022

Very useful app with a lot of options and exceptional support from the Orbit theme! They helped with adjusting the theme we use so the sale badges are shown properly on the webshop

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, I really appreciate it! Glad to hear you're happy with our support :) - Emily, Support Lead

5 / 5 Share

May 25, 2022

LOVE this app. There's no other app that can do so many types of discounts and allow so many offers that can be combined into one order. This is *the best* discount app for the end user.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words!! I'm so glad Ultimate Special Offers is working so well for you! - Emily, Support Lead

5 / 5 Share

May 25, 2022

Easy to use platform with simple and noticeable promos. This app allows lots of different promos unlike other apps I found that just offer one promo per app purchase. Also I've received quick and friendly support from Jack.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Wow thanks for sharing! I'm glad it worked out so well for you :) - Emily, Support Lead

5 / 5 Share

May 17, 2022

We use this app to run concurrent automatic discounts during promotional months and the holidays. I love how easy it is to get up and running (truly, it only takes a few minutes) and how top-notch their customer service is (Rob went above and beyond). If you're looking for a dependable discount app at stellar price, look no further.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

I'm so glad to hear this, thanks for leaving this review! Happy to hear you had such a positive experience :) - Emily, Support Lead

5 / 5 Share

May 10, 2022

Great app, it's really increased sales - but even better support, they go the extra mile with all the help needed

Using app

Over 1 year

Total reviews

16

Average rating

5.0

Developer Reply

I'm super happy to hear this, thank you for taking the time to leave a review! - Emily, Support Lead

5 / 5 Share

April 26, 2022

We've been able to uninstall several individual apps because Ultimate Offers provided all that functionality and then some. Their customer support has been helpful and quick to respond to questions regarding the implementation to our theme. Nothing but good things to say!

Using app

3 months

Total reviews

25

Average rating

5.0

Developer Reply

Woohoo!! This means a lot, thanks for sharing :) - Emily, Support Lead

4 / 5 Share

April 20, 2022

With the many options, getting started seemed a little overwhelming. Got the app to do what I wanted it to do quite quickly though. Great to use for sales periods and to have some more customizable sales. Great support too, quick response, and helped me greatly. Would very much recommend this app!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Happy to hear we got you all set up! Thanks for leaving a review! - Emily, Support Lead

5 / 5 Share

April 12, 2022

We encountered an issue with elements of the app not displaying properly (our theme had prevented it from fully installing). Rob was very quick to help and managed to resolve the problem in no time at all. Excellent communication and more than happy to help. I cannot recommend their support enough and the app is now doing everything it is supposed to.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

So happy to hear this, thanks for sharing!! - Emily, Support Lead