Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
667
chart
#701
All reviews
Rating Breakdown
Aug. 31, 2022
All and all a very solid app. Two things that would be helpful would be the ability to SEARCH for products within the range of offers that one sets up within the app. The second would be the ability to offer more than one discount option on a product. Three of one item, Six Assorted, etc
Using app
Over 2 years
Total reviews
2
Average rating
4.5
This is great feedback, I really appreciate you sharing it with us. I've shared it with my product team. Thanks for the review! - Emily, Head of Support
Aug. 26, 2022
5 étoiles pour le support. Réactif, top ! 4 étoiles pour l'application. Ne pas passer par le panier, court-circuite les offres qui ne sont pas appliquées si l'on clique directement sur Payer. Bug à voir !
Using app
Over 5 years
Total reviews
1
Average rating
4.0
Merci pour l'avis, et les retours! - Emily, Head of Support
Aug. 25, 2022
Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.
Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support
Aug. 24, 2022
Been using this for two sites now. BEST discount app on the platform. First time using support tonight for a patched cart code update to allow discounts to show in cart. Helped in under 2 hours. Amazing team and app.
Wow this is so great to hear, thank you for sharing!! - Emily, Head of Support
Aug. 19, 2022
Incredible customer support! I had a question and they immediately got back to me with a solution. Much appreciated and will be using the app daily!
I'm so happy to hear this! I appreciate you taking the time to share the kind words about my team! - Emily, Head of Support
Aug. 18, 2022
Me ha gustado mucho la experiencia con la aplicación y el servicio al cliente es excelente, muy buena.
¡Gracias por tu reseña! - Emily, Head of Support
June 23, 2024
12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app 24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.
Thank you for the review!! - Emily, Head of Support
Aug. 5, 2022
We've been using USO for about five years now, about four times per year, specifically for the "free gift with purchase" option. It works pretty well with our theme (we've even switched themes and it still works fine), and it makes it easy on us. I wish that the offer loaded faster on the cart page, as sometimes customers are impatient and click to the checkout too quickly before the free gift has been presented to them. Other than that, it's wonderful. Orbit support is also fast and helpful. Paige helped me within the hour of reporting an issue, and solved it for me immediately. Thanks, Paige!
Wow, thank you so much for sharing. This might be the best review we've ever received. I really appreciate you taking the time to leave such kind words, and I absolutely will pass this feedback along to Paige! - Emily, Head of Support
Aug. 4, 2022
Solves all the special offer requirements we had in our store setup. Very good and efficient support.
Thank you so much for sharing!! - Emily, Head of Support
Aug. 3, 2022
I use this app to turn on & off sales that happen at various times during the year. Also for volume discounts on items that can be shipped together. Support is also very good. They now have chat within the app dashboard.
Thanks for using our chat widget, it's a new feature we're rolling out. I'm happy to hear it was helpful for you!! - Emily, Head of Support
July 15, 2022
A fantastic app and customer service that is equally as good. Been using the app for many years and it has been great.
I'm so glad to hear you've been having such a great experience!! I really appreciate you taking the time to leave a review :) - Emily, Head of Support
June 28, 2022
This is a great app. They can always help me solve some of my requests quickly. They have helped my business very well
Thank you for sharing!! I'm so glad to hear we've helped your business :) - Emily, Head of Support
June 25, 2022
Ultimate Special Offers has been fantastic, with its easy-to-use interface and customer service. I've never had any trouble with the app and customer service is quick to answer and help with any questions or concerns that I may have. If you're looking for a great discount app for your site I would recommend this app.
Thank you so much for the review!! - Emily, Support Lead
June 22, 2022
The effort, explanation and understanding have been receiving from James were beyond and above all our expectations. I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.
I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead
June 20, 2022
This app works really well with what we need for our shop! We ran into some problems and reached out to customer service and they helped us greatly!
Aw I'm glad to hear it worked out!! Thanks for sharing :) - Emily, Support Lead
June 16, 2022
This has been a solid app for me that is good for multiple promotional uses. Good and quick customer service as well!
I'm happy to hear this, thanks for sharing!! - Emily, Support Lead
June 2, 2022
Good service support however will be good if they allow promotional price to be shown on the collection page instead of only at the cart
Great feedback! I will be passing this along to my product team. Thanks so much for sharing! - Emily, Support Lead
May 31, 2022
Wir haben wir in letzter Zeit öfter Kontakt mit dem Support gehabt, dem wir gerne 5 Sterne geben - sehr zuvorkommend und schnelle Antworten.
Thanks for your review!! - Emily, Support Lead
May 31, 2022
Very useful app with a lot of options and exceptional support from the Orbit theme! They helped with adjusting the theme we use so the sale badges are shown properly on the webshop
Thank you for the kind words, I really appreciate it! Glad to hear you're happy with our support :) - Emily, Support Lead
May 25, 2022
LOVE this app. There's no other app that can do so many types of discounts and allow so many offers that can be combined into one order. This is *the best* discount app for the end user.
Thank you so much for the kind words!! I'm so glad Ultimate Special Offers is working so well for you! - Emily, Support Lead