USO: Ultimate Special Offers for Shopify

USO: Ultimate Special Offers

The all-in-one app for promotions, discounts, BOGO's & bundles
Rating
4.5
Feedback
367
Reviews
Chart
#1,024
Shopify

All reviews

5 / 5 Share
Nov. 22, 2021

I've had this installed for a couple of years and it works great. If I have any problems, the support team gets back to me instantly and fixes the issue ASAP. This reassurance alone is worth the cost.

Store Using app Total reviews Average rating
ke aloha jewelry About 1 year 1 5.0
Developer Reply

Thank you for the feedback about our support team! I'm happy to hear this :) - Emily, Support Lead

5 / 5 Share
Nov. 18, 2021

Pixel Union has always had great support for their apps. The special offers functionality has created entirely new unique revenue possibilities for us due to Shopify's extremely limited discounting options. We've used Special Offers for 3 or 4 years now and never ran into major issues. There are a few nuances to the way we utilize the offers, but have always found ways to work around them. I would recommend both this app and the PU team.

Store Using app Total reviews Average rating
'Merica Clothing Co. About 2 years 3 5.0
Developer Reply

This warms my heart! Thank you so much for being a customer of ours for so long. It really means a lot. Best of luck during BFCM! - Emily, Support Lead

5 / 5 Share
Nov. 18, 2021

This app help us a lot in setting up bundle promotion. Technical support was very helpful and manage to fix my problem.

Store Using app Total reviews Average rating
The Ugly Socks 9 days 5 5.0
Developer Reply

Very happy to hear this. Best of luck during BFCM! - Emily, Support Lead

5 / 5 Share
Nov. 17, 2021

This app is excellent for anyone looking to automate complex special pricing or discounts. Paige and the development team at Pixel Union are fast and responsive, competent and friendly. Highly recommended!

Store Using app Total reviews Average rating
FAO Schwarz Over 1 year 4 5.0
Developer Reply

I'm so glad to hear this! We really appreciate your support :) - Emily, Support Lead

5 / 5 Share
Nov. 15, 2021

Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team

Store Using app Total reviews Average rating
I Love Vapour Over 4 years 4 5.0
Developer Reply

Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead

5 / 5 Share
Nov. 10, 2021

The new theme is having some problems in showing up, the team quickly response to my request, friendly and helpful.

Store Using app Total reviews Average rating
Every Day And Night 2 days 1 5.0
Developer Reply

Happy to hear we were able to get the issue resolved quickly! - Emily, Support Lead

5 / 5 Share
Nov. 3, 2021

I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.

Store Using app Total reviews Average rating
Pampas Gal 9 months 2 5.0
Developer Reply

Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead

5 / 5 Share
Oct. 28, 2021

I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!

Store Using app Total reviews Average rating
Potter and Mooch Limited Almost 2 years 1 5.0
Developer Reply

Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead

5 / 5 Share
Oct. 27, 2021

Amazing support! I'm using the app for their multiple gifts to choose from and my theme was having an issue...they fixed the issue before my developer even responded. Now that it is fixed, working seamlessly.

Store Using app Total reviews Average rating
Pattern Village 1 day 2 5.0
Developer Reply

Thanks so much for sharing this positive experience. We appreciate it! - Emily, Support Lead

5 / 5 Share
Oct. 27, 2021

Very prompt and responsive customer support/dev team. Lots of offer options and display options. Very easy to use and setup.

Store Using app Total reviews Average rating
Developer Reply

Glad to hear your experience has been so positive! - Emily, Support Lead

5 / 5 Share
Oct. 27, 2021

I used for gifts in my store and it works perfectly, also their support was amazing. Really good experience

Store Using app Total reviews Average rating
House of BŌ 8 days 1 5.0
Developer Reply

Happy to hear this. Thanks for the review! - Emily, Support Lead

5 / 5 Share
Oct. 26, 2021

We used this app to upsell accessories and also to incentivize customers to purchase extra products at a discount. The conversion and sales have been phenomenal since we started using this app. We didn't have anything like this before so we were definitely missing out on sales.

Store Using app Total reviews Average rating
REFYNE 8 months 3 5.0
Developer Reply

I'm so glad to hear Ultimate Special Offers has been so successful for you. Thank you for sharing! - Emily, Support Lead

5 / 5 Share
Oct. 22, 2021

This app is going to allow us to do a myriad of different offers both online AND in store which is huge for us! The versatility is great and the service has been phenomenal too! So happy to have found this!

Store Using app Total reviews Average rating
The Nest at 112 15 days 7 5.0
Developer Reply

Thank you for the kind words! - Emily, Support Lead

5 / 5 Share
Oct. 8, 2021

Great support service! Even when the app does not have some specific features we would like to have (such as the option to give to the customer only one gift at a time when you want to have different gifts available to choose at the same time), the support has always been very kind with us and solved any issue or personalization request.

Store Using app Total reviews Average rating
Maison Peony About 1 month 4 4.8
Developer Reply

I am happy to hear you had a good experience! Glad my team could help :) - Emily, Support Lead

5 / 5 Share
Sept. 21, 2021

During the process of building a site for a Fortune 500 company, we studied 30+ apps related to promotion campaign management. Our ideal app should support the following patterns of promotion campaign. (1) buy A with discount type. (2) buy A and B with discount type. (3) buy quantity A with discount type. (4) buy A over amount with discount type. (5) buy A, get C with discount type. (6) buy A, get C with discount type in next purchase. Ultimate Special Offers came out at the top of the list for several reasons. (a) User interface compatible in style with Shopify native user interface. (b) Able to support most of our target campaign management patterns. (c) Speedy support from the team led by Rob. The support team helped to identify incompatibility with another app and rectify the situation to allow us to proceed with the testing of USO. All in all, it has been a pleasant experience working with the USO team.

Store Using app Total reviews Average rating
HSHK 25 days 5 5.0
Developer Reply

I am *SO* happy to hear this! It's great to hear such positive feedback. Thanks! - Emily, Support Lead

1 / 5 Share
Sept. 16, 2021

We cant use it because the support team its ineficient. Plase can you contact us as soon as possible because its really importat for this company setting our offers

Store Using app Total reviews Average rating
Tierragro 3 months 1 1.0
Developer Reply

Hello! It looks like we've sent you a few replies, and we're waiting to hear back from you now. :) Please have a look in your inbox and respond ASAP. Looking forward to hearing from you! - Emily, Support Lead

4 / 5 Share
Sept. 14, 2021

It's almost perfect - the upsell/cross-sell bits are great. The gift with purchase could be so much better though - it's very slow to load on the basket page and would be even better if it could be automatically added to the basket. I did speak to their support team about this and was given a generic response about improving site speed using tools like Google Page Speed.

Store Using app Total reviews Average rating
Neal & Wolf Over 1 year 4 3.0
Developer Reply

Thanks for the feedback about the gift offer. I've shared it with my product team, we really appreciate it! - Emily, Support Lead

5 / 5 Share
Sept. 6, 2021

Customer Support is excellent. I had a few issues setting everything up but they replied quickly and with screenshots to show me exactly what to do to get the offers working how I wanted. Any bugs found were sent to a developer and fixed as well. Amazing service. App interface is easy to use and customizeable. I currently use a bundle offer with a gift (shown to help advertise XX amount till you get free shipping).

Store Using app Total reviews Average rating
Kind Face 21 days 4 5.0
Developer Reply

Hello, Rosie here from the Success Team :) We're so glad we were able to get you up and running with Ultimate Special Offers. Thank you so much for your kind words!

5 / 5 Share
Feb. 16, 2022

This is a great app that meets a lot of my needs. The support team is very friendly and helpful, sorted out an issue quickly.

Store Using app Total reviews Average rating
Charmed Jewellery 6 months 10 4.9
Developer Reply

Thanks for the kind words! - Emily, Support Lead

4 / 5 Share
Aug. 31, 2021

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

Store Using app Total reviews Average rating
KnobDepot 22 days 2 4.5
Developer Reply

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

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