USO: Ultimate Special Offers

We have been using Ultimate Special Offers for a while now. We had a few issues to start with as the Theme needed some updates for the App to work perfectly. Although, we had a tricky start the support from the USO team (particularly Patrick) was absolutely brilliant that something we couldn't fault, hence a 5 Star rating for this App. App gives a lots of flexibility with the kind of products we have on offer. Highly recommended.

Very great support and it helps me to better set my promotion! The customer support is helpful to answer all my queries.

I first reached out to Ultimate Special Offers support team to embed a free gift for abandoned customers. Rob, a representative from the support team assisted me more than I've expected. He responded in a timely manner offering help beyond what I needed. His advice, thoughts and feedback truly benefited me and my online website. Thank you Rob, you're the best!!

excellent support with this app which is wonderful for many discounts plus all the other offers you can apply to your online website

Very poor after-sale service, didn't help me solve the problem, no one responded to the email. Definitely not recommended for installation

The app is great but the customer support is even better. We had an issue and they were quick to reply and fixed it for us. They also explained what was causing it. I'd definitely recommend using this app.

Excellent attention from Rob and the entire team of developers who helped me solve some problems I had with the store code. Recommended.

I'm running a store in Japan and needed to translate it into Japanese. I asked for support and they made the change in less than 24hrs. The app does help me increase the sale a lot !!

This app is very inconsistent and has lots of loopholes that allows customers to receive a much deeper discount than intended, in some instances customers were able to receive 100% discount. In other instances, customer will not receive any discounts at all leading to countless abandoned carts and which results in thousands of dollars in wasted marketing expense because of the advertised incentives are not delivered The support team suggested for us to disable all of the checkout shortcuts and despite following all their instructions, we're still having all sorts of Inconsistent results. This is been going on since 2018. It's time to move on and find a reliable solution that actually works.

As an ecommerce business we often use this app to run special offers and deals for our customers. This app allows us to run various deals that's suited to our business needs.

Great customer service and support. They always are ready to help with issues. I have been using them for over a year with good results.

I searched high and low for an app that allows the feature of two products for x dollars. Super happy with the userface and support has been amazing. Highly, highly recommend!

We've been able to run successful promotions and customize them to our branding with Ultimate Special Offers. So far, we've used the platform for gift with purchase, but are looking to test out other capabilities soon. When we ran into technical glitches, their customer service was very responsive and helpful. Would recommend!

Run Fast! I wasted my time learning and testing the app before I realized this! What is Shopify doing allowing an app to charge me $499 a MONTH in fees on a per transaction basis before they become unlimited? That is $6000 a year! I might see the value if your app is directly responsible for the sale, as is the case with a portion of the online sales. Unfortunately, many of those sales are attributed to the my marketing. We can get into how many companies have their hand in a new business owner's pocket by the time you take your cut for the final accounting, but my store isn't a startup that is adding a sale at a time. We are coming into this app selling 6,000 items a year on discount. The major issue is having the same pricing structure with Shopify POS. My store design and staff are converting the sale. Your software is just doing the accounting in this case.

We received great customer service and the applications have worked great. Would recommend pixel union products to anyone. The team has gone out of their way to ensure we are satisfied. 10 points!

This app has so many featured that it replaced the need to have multiple discount type apps at my store. That's not even mentioning the superb customer support they have provided. 5 stars all around.

we use this app to provide a discount when customers buy items in sets of 2. It's easy to navigate, works great for our shop and Pixel Union always provides fantastic support!

Had an issue with Ultimate Special offer deals not loading fast on desktop, and not at all on mobile. Jack and his team assisted in making some tweaks to our theme (the team has made a duplicate of your current live theme named '[Orbit] Copy of Main Warehouse Theme'. On this theme, they have hidden the AJAX cart 'checkout' button and the product pricing. This will allow you to continue to use the AJAX mini cart if you prefer). This is going to save me a lot of time. Thank you for going out of your way.

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

Really great app, works great and the customer service is very easy to get in touch with. I can differently recommend this app for any ecommerce store