Spocket: US & EU Dropshipping
Dropship from Verified US & EU suppliers. Amazon Dropshipping.
Rating
3.9
feedback
616
chart
#8,527
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
31%
-
More than a year
11%
Reviews Summary
Spocket, a dropshipping app for Shopify, has received mixed reviews from users. Positive aspects highlighted include the ease of integration with Shopify, the availability of high-quality products from US and EU suppliers, user-friendly dashboard, smooth order fulfillment, and improved customer satisfaction. Users appreciate the seamless dropshipping experience, fast shipping times, and the reduction of common dropshipping issues like long shipping times and low-quality products. However, negative feedback revolves around billing issues, difficulties in canceling subscriptions, unreliable suppliers, slow customer support, and challenges in connecting Spocket to Shopify. Some users have faced unauthorized charges, lack of refunds, and poor communication from both the app and its suppliers.
Highlights
Review RSS Feed
All reviews
March 3, 2026
I strongly do NOT recommend Spocket. The app has benn barely functioning over a month, especially when it comes to integration with Shopify, which constantly fails or disconnects. For a fropshipping platform, this is completly unacceptable. The customer suppport is by far the worst I have experienced with any Shopify app. Responses are slow, generic and completly unhelpful. It feels like no one is actually solving the problem. Even worse, billing management is extremly problematic. Once you subscrube, it becomes very difficult to properly disable or cancel billing plan. The system is dsigned to trap users in subscriptions. Overall, this has been a very frustrating experience. One of the worst apps I have used.
Feb. 5, 2026
If I could give zero stars I would as I have requested since October to have this account closed and to stop billing and every month they continue to bill my account $99.99. Every time a new payment goes through, I go through the whole process again to stop the billing only to wait a month to see if I am billed again. FIVE months now I am dealing with this and over $500 later I am still not sure if they are going to stop the March billing.
We’re really sorry to hear about this experience, and we understand how frustrating that must be. This is definitely not the level of service we aim to provide. Regarding billing, once a subscription is canceled, charges should not continue. We’d like to look into your account immediately and resolve both the sample and billing concerns. Please reach out to our support team at [email protected] with your account email so we can investigate and make this right as quickly as possible. - Eleanor
Jan. 25, 2026
un gros NON , j'ai fais un essaie gratuit de 3 jours , ensuite j'ai pas trouver ce que je voulais . j'ai désinstallé application , mais les paiements continu de passer ! à nul part un peu canceller grrrrrrrrrr
Jan. 22, 2026
2 jours d’utilisation et on me débite ma carte. J’ai contacté le service client, ils m’ont promis un remboursement que je n’ai jamais eu. Le mois d’après je reçois encore un débit alors que j’avais résilié et supprimé l’application. Très déçu de leurs part.
Bonjour, Nous sommes sincèrement désolés pour cette expérience et comprenons parfaitement votre frustration. Après vérification, les prélèvements peuvent parfois apparaître lorsque l’annulation n’a pas été finalisée avant la date de renouvellement ou lorsqu’elle est effectuée via le store (App Store / Google Play), qui gère directement la facturation. Cela dit, ce n’est pas l’expérience que nous souhaitons offrir. Nous vous invitons à nous recontacter directement à [email protected] avec l’adresse e-mail utilisée lors de l’inscription afin que nous puissions vérifier votre dossier et procéder au remboursement si celui-ci est dû. Merci de nous avoir signalé ce problème, et encore désolés pour la gêne occasionnée.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more