Rating

4.0

feedback

637

Reviews

chart

#216

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    10%
  • Less than a month
    21%
  • Less than a year
    30%
  • More than a year
    11%

Reviews Summary

Spocket is a popular dropshipping app that has received mixed reviews from users. Many positive reviews highlight the seamless dropshipping experience, high-quality products, dependable suppliers, intuitive platform, smooth order fulfillment, and excellent shipping times. Users appreciate the app for making product sourcing easier, offering fast-shipping products from the US and Europe, and improving customer satisfaction. The app is praised for its professional and well-designed solution for dropshipping businesses, saving time through automation, competitive pricing, and smooth integration with Shopify. Additionally, the curated network of high-quality suppliers from the US and EU sets Spocket apart by offering faster shipping times and better product standards, enhancing customer satisfaction.

Highlights

Seamless dropshipping experience, high-quality products, dependable suppliers
Intuitive platform, smooth order fulfillment, excellent shipping times
Professional and well-designed solution, automation, competitive pricing
Curated network of high-quality suppliers from the US and EU, faster shipping times, better product standards
Mixed reviews, customer service issues, billing problems

Rating Breakdown

  • 5
    65% (416 ratings)
  • 4
    6% (36 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (7 ratings)
  • 1
    12% (78 ratings)

Reviews with Text

  • 95% (516)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 22, 2026

2 jours d’utilisation et on me débite ma carte. J’ai contacté le service client, ils m’ont promis un remboursement que je n’ai jamais eu. Le mois d’après je reçois encore un débit alors que j’avais résilié et supprimé l’application. Très déçu de leurs part.

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Bonjour, Nous sommes sincèrement désolés pour cette expérience et comprenons parfaitement votre frustration. Après vérification, les prélèvements peuvent parfois apparaître lorsque l’annulation n’a pas été finalisée avant la date de renouvellement ou lorsqu’elle est effectuée via le store (App Store / Google Play), qui gère directement la facturation. Cela dit, ce n’est pas l’expérience que nous souhaitons offrir. Nous vous invitons à nous recontacter directement à [email protected] avec l’adresse e-mail utilisée lors de l’inscription afin que nous puissions vérifier votre dossier et procéder au remboursement si celui-ci est dû. Merci de nous avoir signalé ce problème, et encore désolés pour la gêne occasionnée.

2 / 5 Share

Jan. 10, 2026

Easy integration to Shopify.. Suppliers are some of the worst ever, delays in processing orders (I have orders pending for over 3 weeks now), refunds never reflected back, shipping inaccuracy (supplier claims to be based in the US, item gets delivered from China or Turkey).. I'm currently in the process of changing to another provider as this app is not reliable at all and will eventually harm your business.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

We’re sorry for the difficulties you encountered. Delayed order processing, inaccurate shipping information, and refund issues are not the experience we want for our users. Your feedback regarding supplier reliability has been shared with our team, as this is an area we take seriously and continue to improve. We understand your decision and appreciate you taking the time to leave an honest review. - Eleanor

1 / 5 Share

Jan. 9, 2026

impossible to connect spocket to shopify, not even support can help with this process, back and forth emails with support without resolution or even understanding of the challenge is leading me to the decision to cancel both memberships and find an alternative

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry for the frustration you experienced connecting Spocket to Shopify. That’s not the experience we aim to provide, and it’s clear we fell short here. We understand how disappointing it is to go back and forth with support without a clear resolution, especially when it impacts your business decisions. Your feedback highlights a gap we need to address, and we’re actively working on improving both our integration flow and support escalation process. If you’re open to it, we’d appreciate the chance to review your case more closely and ensure this issue is properly addressed. Please reach out to us again referencing this review so we can prioritize your request. Thank you for taking the time to share your experience. - Eleanor

1 / 5 Share

Jan. 7, 2026

ive deleted and cancelled this app after buying a sample over 3 months ago and I still have not received it. They also keep billing me even though I removed cc information and cancelled. shady shady

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

We’re really sorry to hear about this experience, and we understand how frustrating that must be. This is definitely not the level of service we aim to provide. Sample delivery times can sometimes be affected by supplier or shipping issues, but waiting this long is not acceptable. Regarding billing, once a subscription is canceled, charges should not continue. We’d like to look into your account immediately and resolve both the sample and billing concerns. Please reach out to our support team at [email protected] with your account email so we can investigate and make this right as quickly as possible. - Eleanor

5 / 5 Share

Jan. 6, 2026

Amazing platform! Spocket makes finding high-quality products so simple, especially with US and EU suppliers. The dashboard is user-friendly, and order fulfillment is smooth. It has helped me improve customer satisfaction and scale my store faster. Totally worth it!

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear that Spocket has helped you find high-quality US and EU suppliers and scale your store faster. Improving customer satisfaction is exactly what we aim for, and it’s great to know we’re supporting your growth. Wishing you continued success!We're here for you! Happy dropshipping!- Eleanor 😊

All reviews

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