Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
523
chart
#350
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
11%
-
Less than a month
24%
-
Less than a year
36%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. Positive aspects include fast and accurate customer support, access to a wide range of products, and helpful and friendly customer service representatives. On the other hand, negative themes include issues with billing and refunds, unreliable inventory tracking, slow and unresponsive suppliers, and difficulties in canceling subscriptions. Some users also mentioned problems with product imports and high prices for products in certain categories.
Highlights
Review RSS Feed
All reviews
Dec. 27, 2025
This app made product sourcing so much easier for my store. I was able to find fast-shipping products from the US and Europe and import them in just a few clicks. Shipping times improved a lot and customers are happier. Definitely worth using if you want faster delivery
We really appreciate your review! It’s awesome to hear that sourcing from the US and Europe helped speed up shipping and boost customer satisfaction. Thanks for being part of Spocket! We're here for you! Happy dropshipping!- Eleanor 😊
Dec. 20, 2025
Spocket is perfect for sellers who care about quality and customer experience. The supplier network is strong, the app performance is smooth, and everything integrates perfectly with Shopify. It helps reduce common dropshipping issues like long shipping times and low-quality products. Definitely worth using.
Thank you so much for the kind words! We’re really glad to hear that Spocket is helping you deliver quality products and a great customer experience. Building a strong supplier network, smooth app performance, and seamless Shopify integration are top priorities for us, so it means a lot to know they’re making a difference for your business. We appreciate you taking the time to share your experience and wish you continued success with your store! - Eleanor
Dec. 20, 2025
Spocket provides a professional, well-designed solution for dropshipping businesses. The platform saves time through automation, offers competitive pricing, and ensures faster shipping compared to many alternatives. The dashboard is intuitive, and the overall experience is smooth from product sourcing to order fulfillment. Spocket has helped improve efficiency and scalability, making it an excellent investment for long-term growth.
Thank you so much for your kind words and thoughtful feedback! We’re glad to hear that Spocket has helped streamline your dropshipping workflow and support your business growth. It’s great to know that the automation features, competitive pricing, faster shipping, and intuitive dashboard are making a positive impact on your efficiency and scalability. We truly appreciate your support and trust in Spocket, and we’re excited to continue supporting your long-term success. If there’s ever anything we can do to enhance your experience further, our team is always here to help. 🚀 - Eleanor
Dec. 20, 2025
Worst experience ever! To everyone who is trying to build a sufficient and profitable store or business, stay away from this ridiculous app. After months of advertising their products, I received my first 20 orders. Their suppliers canceled 30% of them, after weeks of processing and ignoring my messages. 50% of the rest orders are still left on pending after weeks since order placement. Customer support is completely useless, they are just good at saying sorry and escalating the cases. No one ever came back with an answer or even a solution after 1 MONTH of chatting. They cant even communicate with their own suppliers. I have also even sent an official complaint email but of course no one answered. Until today they keep cancelling my orders on products that I spent a fortune advertising. Also, they have sent an order in a different US state address than the one my customer submitted. I lost a lot of money on these scammers and they have ruined my reputation and all my efforts. Stay away!!
We’re truly sorry to hear about your experience and understand how frustrating this situation has been. This is not the level of service we aim to provide, and we recognize the serious impact order cancellations, delays, and communication gaps can have on your business. Supplier-side cancellations and fulfillment delays are issues we actively work to minimize, and we acknowledge that in your case the resolution process took far longer than acceptable. We also take shipping errors and unanswered complaints very seriously, as these do not reflect our standards. Your feedback has been escalated internally for further review, and we would like the opportunity to properly investigate what went wrong and determine whether a resolution is still possible. Please contact us directly at [email protected] with your account details and reference this review so our senior support team can follow up accordingly. We appreciate you bringing these concerns to our attention, as feedback like this helps us identify gaps and improve our platform.
Dec. 20, 2025
Spocket stands out as a premium dropshipping platform with reliable suppliers and quality products. The dashboard is intuitive, product imports are smooth, and the automation features save a lot of time. Fast shipping options and transparent pricing make it easier to build trust with customers. Customer support is responsive and helpful. Highly recommended for both beginners and experienced store owners.
Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying Spocket’s intuitive dashboard, smooth product imports, and time-saving automation features. It’s especially great to know that our reliable suppliers, fast shipping options, and transparent pricing are helping you build trust with your customers. We’re also glad our support team has been helpful along the way. Your recommendation means a lot to us, and we’re proud to support both new and experienced store owners on their journey. Wishing you continued success, and we’re always here if you need anything! 🚀 - Eleanor
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