Rating

4.3

feedback

563

Reviews

chart

#213

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    37%
  • More than a year
    13%

Reviews Summary

Spocket is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted in the reviews include excellent customer service, fast shipping times from US and EU suppliers, a wide product selection, and seamless integration with Shopify. Customers appreciated the responsiveness and knowledge of the support team, particularly mentioning individuals like Eleanor and Angelique who provided professional assistance. The app was praised for making dropshipping easy and stress-free, with users expressing satisfaction with the quality and pricing of products available.

Highlights

Excellent customer service and support
Fast shipping times and US/EU suppliers
Wide product selection and seamless integration with Shopify
Ease of use and stress-free dropshipping experience
Quality and pricing of products

Rating Breakdown

  • 5
    77% (431 ratings)
  • 4
    9% (51 ratings)
  • 3
    2% (10 ratings)
  • 2
    1% (4 ratings)
  • 1
    12% (67 ratings)

Reviews with Text

  • 94% (532)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 12, 2025

I tried the demo version of this app but canceled my use due to inconvenience. However, I discovered that $69 was being charged to my credit card every month. I filed a claim with my credit card company and canceled the membership again, but the monthly membership fee is still being charged. I tried calling Spocket, but there was no answer, and I also sent them emails without receiving any reply. This makes me think the company might be a scam. Even now, I am still trying to get my membership canceled.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

July 29, 2025

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

July 26, 2025

je nespas utiliser cette application mais reponse a ma question super service merci au plaisir

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Je vous remercie pour votre message. Je suis dĂ©solĂ© d'apprendre que les prĂ©lĂšvements automatiques se poursuivent malgrĂ© la suppression du compte. Nous allons vĂ©rifier cela immĂ©diatement et prendre les mesures nĂ©cessaires pour arrĂȘter les paiements et effectuer un remboursement. Nous vous remercions de votre patience et sommes dĂ©solĂ©s des dĂ©sagrĂ©ments occasionnĂ©s.

5 / 5 Share

July 11, 2025

I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket. I do wish the suppliers would have more art in stock, most have become sold out. But customer service has been excellent! Thank you Eleanor!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your honest feedback and kind words! We're delighted to hear Eleanor has been such a great support for you throughout your journey with Spocket. She truly cares about helping our users feel confident and secure. We appreciate your patience as you grow your store and inventory. We also hear you on the art suppliers’ stock availability and will continue working to improve and expand our supplier options. Your satisfaction means a lot to us! Thanks again for being part of the Spocket community. If you ever need anything, Eleanor and the team are always here to help! ❀

5 / 5 Share

July 23, 2025

Very good

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

All reviews

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