All reviews

Rating Breakdown

  • 5
    60% (31 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    4% (2 ratings)
  • 1
    33% (17 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 31, 2019

Pretty worthless app. Install it and wait for days upon days then they notify you saying they are not taking new vendors. Oh well

Using app

6 days

Total reviews

5

Average rating

3.2

Developer Reply

Thank you for sharing your feedback with us. We would like to ask for your utmost understanding that we have to follow certain guidelines not just of Spocket but also retailer platform policies that many merchants are using or associated with. We have been trying to reach out, but we were unable to contact you through phone. Should you wish to discuss this further, you can contacts us via [email protected].

5 / 5 Share

July 26, 2019

The app is a great help to supplier community, though I faced some little issues but I am very thankful to support team for resolving my all issues on priority basis.. Thanks a lot and best wishes!

Using app

Over 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for leaving us a great review! We value our dear suppliers so just let us know if you need any assistance and we will rush in! Send us an email at [email protected] or chat with the support team 24/7!

5 / 5 Share

July 26, 2019

Great team to work with, helpful staff and quick replies on any minor issues. Had a couple sync problems that they fixed right away.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love the feedback and we are very thankful for sharing your experience. Please know we are just one email away and we will acknowledge your inquiries as soon as possible. Thank you!

5 / 5 Share

July 20, 2019

Excellent app with the support to match. We had a few issues syncing inventory due to having an older version of the app, but support and tech team went above and beyond to fix it. Loads of orders coming in now!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Congratulations on making sales and you rock! We are your family here in Spocket and everyone pitches in to help one another! Feel free to let us know if we can help you with anything, anytime!

5 / 5 Share

July 10, 2019

Pretty good so far. Had some issues getting started trying to figure things out but customer service helped me pretty quickly and answered every single question I had. I was able to get my Funko products on there and can see other retailers adding them! https://shoppoponline.com/

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for this wonderful review! We hope that your business grows together with us and you make more sales in the near future. Again, if you need any help, feel free to contact our amazing Support team who is available 24/7!

5 / 5 Share

July 5, 2019

I applied to become a supplier last week and got approved today. I can't wait to start selling on Spocket. I actually a retailer myself and know how it is for the experience of becoming a merchant. And now, I'm going to be a supplier as well.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Welcome to Spocket and we look forward to working with you! We love getting feedbacks so please let us know how we can improve the app experience to make it easier for users like you to use the system.

5 / 5 Share

July 5, 2019

I love this app. I have been introduced to many other retailers who successfully help me sell my products. Thank you, Linda Singh, President, Sitara Collections

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful that you took the time to leave us a feedback! We will always be ready to assist and attend to your needs, just contact us anytime at [email protected].

1 / 5 Share

Oct. 15, 2020

Update: Terrible customer service, If you have a problem with an order i.e. Invalid address forget about customer service helping you. They never respond, They only have a stupid bot thing for help. Set up was easy, Well thought out, Communication has been has been good, As thing progress I will updated this review, But so far no problems

Using app

Over 1 year

Total reviews

27

Average rating

4.4

Developer Reply

We are very grateful to know that, Suzie! We are also happy that you find the setup easy and efficient. We are looking forward to do more business with you and you shall see to it that we will not stop in making our app better if not, the best!

5 / 5 Share

May 18, 2019

I have just applied as a supplier and I am very excited to get my business going with Spocket. Please contact me soon!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

We are excited as you are! We are very positive that you will be more than satisfied knowing that we have created and built a platform where you will be able to maximize your business potential.We are looking forward to hear back from you as we value your suggestions and feedback to make our business partnership a very fruitful one.

1 / 5 Share

May 14, 2019

Doesn't work after installation. Just seeing a blank screen and not able to sync my shopify with the app.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Our apologies! Please know that this has been fixed the moment it was reported and you may now re-install and re-apply as a supplier. Please know that our tech team are always on their toes to make sure that your concerns are well attended and promptly acknowledged. We would also like to get in touch with you to extend our assistance and expertise in ensuring you will have a flawless transition with us. We’re looking forward to make this partnership the best experience for you.

5 / 5 Share

May 13, 2019

I can't wait to start selling on Spocket! It's easier than having to spend money on marketing so that I could get sales. I know because I have been on the retailer's end and now that I am my own manufacturer and supplier, I can simply have my items be marketed by other merchants online. So easy, so useful - I love it!

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

We are happy to know that you are doing so well with your business and that we were able to help you grow! We are always going the extra mile to make sure your dropshipping experience is to your satisfaction.

5 / 5 Share

May 7, 2019

I downloaded the app, filled out the form, got approved and my products started selling. So easy to use. If you have products and want to sell them, it's worth downloading.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experiencing with us and recommending our app! We are very pleased to have you here and be part of the Spocket family.