Spocket: USA & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.7
feedback
6,561
chart
#117
All reviews
Rating Breakdown
Review RSS Feed
Nov. 10, 2024
Thank you so much for the stars! ⭐. If there’s anything specific you'd like to share or if there’s something we can do to make things right, please feel free to reach out directly at [email protected]. We’d love the opportunity to better serve you in the future.- Eleanor
Nov. 1, 2024
I’m new with this store
Store
My Store
Using app
2 minutes
Welcome to our Spocket! We're excited to have you here and hope you enjoy exploring our products. If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! - Eleanor
Oct. 23, 2024
Amazing
Thank you! We’re thrilled you think so! If you have any questions or need assistance, just let us know. Enjoy using the app! - Eleanor
Sept. 27, 2024
I love the products, but I am still struggling with the "Sold Out" on my shopify store.
Thank you for your feedback! We're thrilled to hear that you love the products. It can be frustrating to deal with "Sold Out" notifications on your Shopify store. Have you checked your inventory settings or considered adjusting your stock levels? If you need assistance troubleshooting this issue, feel free to reach out, and we'll be happy to help you get it sorted out! - Eleanor
Aug. 12, 2024
Thank you for your kind review! If you have any questions or need further assistance, feel free to reach out. Thanks for your support! - Eleanor
Aug. 11, 2024
this app is totally the best for a beginner. Spocket gives a free trial on which gives absolutely free customer care to customers and enough time to get creative with the app.
Thank you so much for your wonderful review! We’re thrilled to hear that you find Spocket to be the best app for beginners. It’s great to know that the free trial and our dedicated customer care have made your experience enjoyable and empowering. Our goal is to provide new users with the tools and support they need to get creative and succeed, and we’re delighted that we’re meeting your expectations. If you have any questions or need further assistance as you continue to explore and use the app, please don’t hesitate to reach out. Thanks again for your positive feedback and for choosing Spocket! - Eleanor
Aug. 5, 2024
I'm looking through Spocket for the millionth time after installing and reinstalling it. The real variety of products is in the aliexpress section which are just links to aliexpress products/sellers, not only can you import aliexpress for free with DSers, but blindly adding aliexpress linked products from spocket to your store is one sure way to ruin your reputation before you even start. Why? Most aliexpress products now are promoted by "CHOICE," the aliexpress version of Amazon, meaning aliexpress and choice will be all over the package your customer recieves. Meanwhile the US options are literally just random things added by random sellers they allow on the platform, looks like a thrift shop, bad images, immature and vague description etc, and we're expected to pay $40 just to get started building a thriftshop lol. Not to mention that their listings are so high expecting you to be okay with a few dollars, as if youre not going to be investing in paid ads which leaves you nothing.
July 16, 2024
Good industry and personnality
Great to hear that you think so highly of our industry and personality! We're proud to be a part of it. - Erwin
July 10, 2024
Yes, I loved using Spocket because it allowed me to easily find high-selling and trendy products for the US market. Finding and adding products to my store was very easy, and the best part was being able to quickly compare prices and asking prices. However, I couldn't fully utilize its capabilities because I did not know how to use it properly. I need a complete guideline on how to use Spocket for shopify dropshipping. Please assist me, Spocket team. My email is [email protected].
Thank you so much for taking the time to share your thoughts about your experience with Spocket! We're thrilled to hear that you loved our platform for finding high-selling and trendy products for the US market, and that you found it easy to add products to your store. We apologize that you didn't have the opportunity to fully utilize our capabilities. At Spocket, we're committed to making sure our users get the most out of our platform, and we'd be happy to help you with a comprehensive guide on how to use Spocket for Shopify dropshipping. We'll make sure to send over a detailed guide to your email that covers everything from setting up your account, importing products, managing orders, and more. Additionally, we'll provide some valuable tips and tricks to help you optimize your store and maximize your sales. Please look out for an email from us, and feel free to reach out if you have any questions or need further assistance. We're always here to help. Thanks again for your feedback, and we look forward to helping you unlock the full potential of Spocket! - Erwin
May 28, 2024
I'm jus starting but I can say sprocket made opening an online shop very easy I hope will work well together throughout this new journey
May 21, 2024
May 22, 2024
I was not permitted to confirm if Spocket could source my eco-products, because they require you to paid via "14-Trial" before you can perform a search. Update: 1 - They have provided me with access to search their suppliers and product offerings. I stand by signup my experience as not being good. I will acknowledge the CEO was very responsive and polite in our email exchange. They actually provided me access at no cost. I will update my review after trying. Thanks
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Abby
May 7, 2024
They are ok
Using app
4 months
Total reviews
1
Average rating
3.0
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. One of our Managers will contact you and feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 24, 2024
We were looking forward to using Spocket but sadly we were immediately disappointed by being forced to subscribe to a paid plan before we could even research any of the products via the marketplace; despite Spocket clearly noting a 'free plan' being a available on their Shopify App Store page. In fact, even when being shown a free trial, it was still asking us to pay $1.99. The pricing is not clear and as we were unable to see what products are available to us, we will not be using Spocket. Very disappointing.
March 20, 2024
I believe the app can be improved, until then, I won't be using it as it is not beneficial for me. The Customer Success Specialist Leah helped me with a problem I had and its resolved now.
March 16, 2024
Hi Queens Shopping Therapy! Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Feb. 27, 2024
This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one customer service rep or two assigned to each client like me.
Hi Borrowed & Blue Wedding Outlet! Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Feb. 16, 2024
Pour le moment je n’ai pas de client, je vais tester spoket Je trouve que l’abonnement est quand même assez cher
Hi S&M Boutique! Merci d'avoir publié un avis ! Nous aimerions savoir comment pouvons-nous offrir une meilleure expérience la prochaine fois. Nous aimerions avoir l’opportunité de discuter et d’étudier plus en détail vos commentaires. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à [email protected] - Abby
Feb. 4, 2024
Kündigungsprozess war schwer, Produkte solala, wenige für EU und DE meiner Meinung nach
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at [email protected] or 24x7 live chat to discuss your experience in more detail. - Abby