Spocket: USA & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.7
feedback
6,615
chart
#122
All reviews
Rating Breakdown
Review RSS Feed
Dec. 12, 2022
Love it so far it is easy and everything you need is off thes will be using it until I can’t any more
We are glad to hear that from you! We are happy that Spocket has exceeded your expectation and it is our pleasure you love the app. Reach out to us at [email protected] anytime you need help! - Erwin
Dec. 11, 2022
I HAVE HAD A GREAT EXPERIENCE SETTING UP MY STORE AND PRODUCTS. I DEFINITELY RECOMMEND USING SPROCKET TO EVERYONE THAT I KNOW. THEY OFFER ALOT OF PRODUCTS AND EASY PUSH TO YOUR STORE. JUST CONNECT YOUR ECOMMERCE STORE AND PUSH HIGH QUALITY PRODUCTS. THIS IS MY FIRST ECOMMERCE STORE AND THEY MADE IT EASY TO SET UP. THANK YOU SPROCKET.
We are glad you decided to use Spocket after creating your Shopify store. Spocket is indeed very simple and easy to use with lots of products you can choose from. Feel free to reach out to us if you need assistance! - Erwin
Dec. 10, 2022
Spocket Dropshipping ce le meilleur pour me ventes de ma boutique online merci pour travailler avec vous
Fantastic! Thanks for choosing Spocket as your supplier for your Shopify store. Our 24/7 customer support is happy to assist you if you have queries. Have a nice day! - Erwin
Dec. 8, 2022
i just want to say thanks to the sprocket team and spencer in particular for helping me with a technical issue that i was having trouble with, their response to this issue was quick and very helpful and ddint take long at all to sort out. thanks again guys
Wonderful! We are very happy to hear that Spencer was able to help you with your queries in a timely manner. This is what we want you to experience. We are always available to assist you so don't hesitate to reach out to us! - Erwin
Dec. 7, 2022
It has been hellpful in the development of my brand new online e-commerce store thus far. I Will update my review with specifics and situations i encounter as I utilize this service more.
Thanks for your review! We are happy to know that Spocket helps you with your online store. Reach out to us via live chat or email at [email protected] if you need assistance! - Erwin
Dec. 5, 2022
Awesome app, a lot of quality products. Product import could be improved, so that you can easily select and import multiple products at once.
Hi there! Thanks for your kind words. We are glad you like our products. Meanwhile, we have your feedback forwarded to our developer team to see what can be done in the future regarding product import. In case you should need anything, our support team is open 24/7 to help you! - Erwin
Dec. 3, 2022
It seems to be working alright so far. We haven't made a sale yet but we like the ease of use when importing to our store.
Awesome! Thanks for your kind words and we are glad that you are having a great experience. Feel free to reach out to us anytime! - Erwin
Dec. 3, 2022
Good but expensive and can be used for only one store. This app is better if you have more than 2000 items.
Thanks for your review! We appreciate your feedback as this would help us improve. We have forwarded this to our marketing team to see what can be done with the subscription cost and connecting multiple stores. Feel free to reach out to us if you need help. - Erwin
Dec. 3, 2022
great helpful app and I'm starting to learn it gets easier and guides you along so far so good we will see the result
Hi there! Thanks for your kind words. We are glad you like your experience. In the meantime, feel free to explore the app and reach out to us via email at [email protected] or 24x7 live chat if you need assistance. - Erwin
Dec. 2, 2022
Viele Produkte sind innerhalb der EU oder den USA im Angebot. Vor allem die kurzen Versandzeiten die hier in der App zu genüge auffindbar sind, stellen ein großes Plus dar. Mehr Auswahl in bestimmten Kategorien wie Beauty wäre wünschenswert. Alles in allem wirklich zufriedenstellend.
Vielen Dank, dass Sie sich einen Moment Zeit genommen haben, um Ihre Erfahrungen bei Spocket zu teilen. Wir sind stolz darauf, unseren Dropshippern einen großen Mehrwert zu bieten, und seien Sie versichert, dass wir uns auf die Lieferantenbeschaffung konzentrieren und hoffen, dass wir weitere Produkte mit verschiedenen Nischen hinzufügen können. Wir hoffen, Ihnen bald wieder helfen zu können. - Erwin Translate: Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products with various niches. We hope to assist you again soon. - Erwin
Nov. 25, 2022
Leah is polite and professional in answering my questions. She was quick to reply and HONEST about my concerns. I'm only starting to use the service and may want an annual plan while it's discounted. I found out there are no refunds after the free trial period. Something I need to consider.
Awesome! We are happy to hear that Leah was able to resolve all your concerns. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
Nov. 23, 2022
I use this for my store for the second year. Service is superb and support from the team is the best as well. I wish they allow bulk checkout for lower plans.
Thanks for leaving us such a wonderful review. We are glad you like the app. Meanwhile, we have forwarded your feedback to our developer team regarding the bulk checkout feature and see what can be done in the future. Feel free to reach out to us for further assistance. Have a lovely day! - Erwin
Nov. 22, 2022
For someone like me who is new to things, this app has made things quite simple. I will give it a 4 star but will likely be back to promote it to a 5, I just need more time to see what may or may not come up.
Hi there! Thanks for your kind words. We are glad you like your experience. In the meantime, feel free to explore the app and reach out to us via email at [email protected] or 24x7 live chat if you need assistance. - Erwin
Nov. 21, 2022
Really helped a lot. My VA and I was going to have to upload each product we found manually. This really sped the process! Trying to catch Black Friday so time is of the essence. Only Reason it hasnt got 5 Stars is because I have yet to see the returns on the products I chose. In terms of pricing it was some what alright its really going to depend on how my returns yield to determine if the cost is really worth it. Hope to continue to use service.
Thanks for your feedback! It is indeed a great feature we may consider adding in the future. This has been forwarded to our developer team. In the meantime, feel free to explore the app and reach out to us via email at [email protected] or 24x7 live chat if you need assistance. - Erwin
Nov. 21, 2022
Filters when browsing products doesn't work as precisely as i'd like but overall great browsing experience
Hi there! Thanks for your kind words. We are glad you like your experience. Rest assured that our developer team is doing the updates and maintenance to improve our platform and hopes everything will run smoother soon. Feel free to reach out to us if you need help! - Erwin
Nov. 20, 2022
UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review: This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.
Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin
Nov. 16, 2022
I personally think it would have been nice if the live chats were answered rapidly, instead of having several agents on one query. Other than that, I'm happy so far, agents are helpful and do their best to provide the required service.
Thanks for your feedback! Our customer supports are on a shifting schedule to cover 24 hours support and doing its best to cater to all inquiries, at the moment we are receiving a high volume of tickets. Furthermore, we'll have this forwarded to the team to make sure that we will be able to respond to every inquiry as quickly as possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin
Nov. 10, 2022
very good very nice very convenient very pretty
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
Nov. 13, 2022
this app was very helpful. it provided valuable info for the appropriate task at hand.Lorena always answer in a timely manner and if she doesn’t know the answer she redirect you to the appropriate documentation.All the staff have done a hell of a job to alleviate all my anxiety.
Thanks for the review! We are happy to know that Spocket helps you with your business. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin
Nov. 4, 2022
I love how this app has so much inventory. And a very diverse array of products. There is literally something for everyone and every niche.
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin