All reviews

Rating Breakdown

  • 5
    77% (4,648 ratings)
  • 4
    9% (534 ratings)
  • 3
    2% (97 ratings)
  • 2
    1% (41 ratings)
  • 1
    5% (309 ratings)
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1 / 5 Share

Feb. 16, 2018

The idea is great just implemented poorly, no one wants to pay $25.00 shipping on a $15.00 item. The prices are high and the shipping even higher, until these two things improve I would not suggest it for any new store or any store that wants to deliver good prices like dropshipping is supposed to do.

Using app

About 11 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

June 26, 2018

Update 2: I am lowering to 1 star after sale experience Update 1: I am updating my review lower for these reasons A sale of a product that was listed as shipping from Canada was actually shipped from China and never reached the customer. The first issue is that if the source was correctly specified, we could have kept the customer informed of the timelines. Second issue is that there was a chargeback because the customer did not receive the product, which happens once in a while for China shipments. Spocket team was not able to do anything or refund the product cost. So we lost both ways, one to the customer for non receipt chargeback, and also the payment to Spocket. Since they have no ownership, and we cant talk to the product seller directly to resolve issues, it takes forever and this app is a waste of time and money. Just use Oberlo or other China product interfaces. 1. Depth of product offerings are low for my industry. However it may be good for other shops so no harm in trying out 2. The margins appear good, but if you do a deep search you will find that many products are available at lower retail than suggested. It may be good to start with, but eventually you will be tempted to move out of the app and build your own relationships with wholesale companies just to be competitive in the market, let alone save the monthly cost - always look at annual outflow of an app cost even if it looks fine on monthly basis. 3. Proves review counts and ratings do not paint the true picture. In this case you get a free month if you give a 5 star rating, so most people who install will give a 5 star rating in the first few days itself to get the free month, which leads to a ton of reviews done by people who have not experimented with the app, products and prices. 4. Having said that the app itself works fine, if they can sign up more wholesalers, avoid double dipping and reduce their margin on the products and rely on the monthly fee they may become competitive I will be removing this app. --- Just installed. First look seems fine. Tried importing 1 product and it went though easily. Let me test how it works and depth of product offerings before leaving a better review.

Using app

3 months

Total reviews

5

Average rating

4.2

1 / 5 Share

Dec. 20, 2017

I was very disappointed with this app. Sprocket's products come from Etsy sellers. I wouldn't mind that at all except that they expect ME to do their work for them and contact each seller myself in order to sell their products.

Using app

12 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 15, 2017

Products in Spocket are so expensive, most important is they have the original retailer's name or website water-marked on each product picture. Basically, Spocket is not meant for drop-shipping, it is for advertising for another shop. Please change your app description to something else instead of drop-shipping because why would any body buy stuff from my site if they could go get it cheaper on the original online store.

Using app

12 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 11, 2017

Spocket wants you do their job for them. They want you to convince 80% of the product manufactures to join their network. There is no point in using this app right now. Maybe try again in 6 months, it does look good but it is not ready.

Using app

26 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 25, 2017

If you search the products on Etsy, you can see that all the products offered in Spocket are usually more expensive than the originals. And that is before the markup you have to include for shipping, profit margin and Spocket fees. Anyone can right click on the product image and Google search the product and find it for way cheaper. If Spocket could form a distributor relationship with these Etsy sellers and get the products at a discount, that would make this app worth what it costs for each sale. However, I don't see people over-paying for something that they can get cheaper with a few clicks. It's just simple business logic.

Using app

6 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 9, 2017

Would be great if the etsy shop owners actually knew and agreed to this app. Since you have to contact each and every shop owner to get permission to sell their products what I have been finding is they can't do this. They all seem to not even be sure why I would ask and that they can't accommodate. So it seems the app randomly pulls people's products out for important without their knowledge then you have to hope to get lucky with a vendor who' interested in this. So far I have 7 no's. This very much like cold calling for a supplier

Using app

About 15 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 24, 2017

It worked great at first but now it seems like you have to contact each and every shop owner to get permission to sell their products? How much more work you need to do now just to add products in your shop? I am not sure what changed but I am going to remove the app - it worked great but now it is a waste of time.

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

May 15, 2017

useless. Need to import list doesn't work, need to copy paste shipping addresses.

Using app

4 days

Total reviews

1

Average rating

1.0